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The Mystic Palms

3.0 star property
Hotel in Mathura with 24-hour business centre and 24-hour front desk

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Photo gallery for The Mystic Palms

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Living area
Front of property – evening/night

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Super premium Room

Minibar, desk, iron/ironing board, rollaway beds

Super premium Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Premium Family Room

Minibar, desk, iron/ironing board, rollaway beds

Super Premium Family Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premium Room

Minibar, desk, iron/ironing board, rollaway beds

Premium Room

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
  • 25.9 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room

Minibar, desk, iron/ironing board, rollaway beds

Club Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Living area

Luxury Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Living area

Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Rainfall showerhead
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Near Mandi Samiti, Outside Transport Nagar NH-2, Mathura, Uttar Pradesh, 281001

What's nearby

  • Sri Krishna Janmabhoomi Temple Complex - 4 min drive - 2.9 km
  • Krishna Janma Bhoomi Mandir - 4 min drive - 2.9 km
  • Radha Raman Temple - 5 min drive - 3.9 km
  • Prem Mandir Vrindavan - 14 min drive - 12.6 km
  • Banke Bihari Temple - 16 min drive - 14.1 km

Getting around

  • Shri Krishna Janam Asthan Station - 11 min drive
  • Agra (AGR-Kheria) - 83 min drive

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Café Coffee Day - ‬2 min drive
  • ‪Pizza Hut - ‬13 min walk
  • ‪Hotel Abhinandan - ‬5 min drive
  • ‪Bikano's Food Court - ‬16 min walk

About this property

The Mystic Palms

Property highlights
Take advantage of a garden, laundry facilities and a 24-hour business centre at The Mystic Palms. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Continental breakfast (surcharge), a computer station and a lift
  • Smoke-free property, newspapers in the reception and tour/ticket information
Room features
All guest rooms at The Mystic Palms have thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee: INR 350 per person
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: INR 2000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately INR 350.00 per person
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Mystic Palms Hotel Mathura
Mystic Palms Hotel
Mystic Palms Mathura
Mystic Palms
The Mystic Palms Hotel
The Mystic Palms Mathura
The Mystic Palms Hotel Mathura

Frequently asked questions

Does The Mystic Palms have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Mystic Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mystic Palms?

Self-parking is free at this property.

What time is check-in at The Mystic Palms?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Mystic Palms?

Checkout is at 11:00 AM.

Where is The Mystic Palms located?

Situated in Mathura, this hotel is within 3 miles (5 km) of Dayal Bagh, Krishna Janma Bhoomi Mandir and Gopishvar Mahadev Temple. Sri Krishna Janmabhoomi Temple Complex and Government Museum are also within 3 miles (5 km).

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The Mystic Palms Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Divakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in the room and it was dirty and looks like it had not been cleaned. The bathroom was very dirty as well and towels were not clean. Bedsheets were not washed and there were random hairs on the sheet. The food was not seasoned and we had to order it 3 times. The lights went off twice and were many disturbing sounds playing at night.
Stayed 1 night in Dec 2024

2/10 Terrible

PARIMAL

Disliked: Staff & service, amenities, property conditions & facilities
The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
hotel services were not good specially breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!! Well appointed room. Great service and tasty food.
Stayed 7 nights in Nov 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018