Find Luxury Hotels in Masurian Lake District

"This is not a 5 star hotel, staff barely speaks English, I was told just to “google it” when asking about things, the breakfast is mediocre, spa pool is poor, needs outdoor pool, the saunas were fairly good but some of them not functioning, the facility looks nice but is inconvenient, long walk to the lobby and dining, the gym was nice but far away and difficult to find, there was a nice bar with pool a d bowling which the kids liked. Overall, not a five star hotel, obviously wants to be with large buildings, good location on the lake with great views but lack better service and better trained staff"