24-hour return airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; LSL 120 for adults and LSL 80 for children
Family friendly
In-room microwave
In-room refrigerator
Guest services
Housekeeping (daily)
Outdoors
Garden
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with premium satellite channels
Food and drink
Electric kettle
Microwave
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open Sunday - Thursday (6:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately LSL 120 for adults and from LSL 80 for children
Airport shuttle fee: LSL 150 per person (one-way)
Airport shuttle fee per child: LSL 100 (one-way), (from 5 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property is also known as
City Stay West Maseru
City Stay West Bed & breakfast
City Stay West Bed & breakfast Maseru
Frequently asked questions
Is City Stay West pet-friendly?
No, pets are not allowed at this property.
How much is parking at City Stay West?
Self-parking is free at this property.
What time is check-in at City Stay West?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at City Stay West?
Checkout is at 10:00 AM.
Does City Stay West provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of LSL 150 per person applies.
Where is City Stay West located?
Situated in Maseru, this bed & breakfast is within a 10-minute walk of Limkokwing University of Creative Technology and Parliament Building. UNESCO Library and Makoanyane Square are also within 15 minutes.
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City Stay West Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 16 reviews
10 - Excellent
7
Rating 8 - Good. 7 out of 16 reviews
8 - Good
7
Rating 6 - Okay. 1 out of 16 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 16 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 16 reviews
2 - Terrible
1
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Nice and peaceful
Daniel
Stayed 2 nights in Jul 2025
10/10
Excellent facilities
ACHIAW KWASI
Stayed 1 night in Oct 2024
8/10
Nice and clean
Daniel
Stayed 2 nights in Jul 2025
6/10
The hotel was clean and the staff was very nice. Not a great location. But in Maseru, is there such a thing as a good location?
Chris
Stayed 2 nights in Sep 2024
10/10
A lovely hidden treasure, but they need to fix the passage leading to the place.
RATLOU, Godiramang
Stayed 3 nights in Dec 2024
8/10
Kiniongi
Stayed 1 night in Apr 2025
8/10
Kiniongi
Stayed 1 night in Apr 2025
10/10
Rajeev
Stayed 1 night in Nov 2024
8/10
HIROYOSHI
Stayed 1 night in Oct 2024
8/10
Verified traveller
Stayed 1 night in Sep 2024
10/10
Marie Noele Pamela
Stayed 6 nights in Sep 2024
8/10
It’s quite but they seem never to get the internet working I was down for the whole week I spent there
Pelo
Stayed 1 night in Dec 2020
2/10
I booked bed and breakfast and when I got there they said it is not included after showing them the booking they said I checked in late and I must have ordered the breakfast but they will get it for the next day. The next day they just said I don't have breakfast so I did not get.
Liars
Peter
Stayed 2 nights in Nov 2020
8/10
Verified traveller
Stayed 2 nights in Feb 2020
10/10
It was perfect. Safe and friendly environment.
Verified traveller
Stayed 2 nights in Dec 2019
10/10
Wonderful staff good location nice and quiet staff are always ready to see to your needs