Marrakesh-Tensift-El Haouz Holidays

Had a brilliant stay the hotel was very clean and the staff were outstanding they could not do enough for you. Especially the lads in blue uniforms

Great hotel, walkable to souks and main sightseeing. Staff went out of their way to accommodate our needs. Will stay again!

We stayed at this riad for just one night, as they were fully booked and we had to move to another hotel the next day. Overall, the riad itself was beautiful, the room was clean, and the staff were generally welcoming. However, the experience when checking out left a very negative impression. We asked the front desk to call a taxi to take us to our second riad, which we knew was accessible by car. Instead, the receptionist insisted it was only a 10-minute walk and offered to arrange a luggage porter instead. We trusted his advice. Unfortunately, the porter was an elderly man with a hand-pulled cart who did not know the exact address. Navigating the busy, narrow souk alleys was very difficult. My husband had to guide him using GPS. What was supposed to be a short walk turned into a stressful 20+ minute trek. We eventually reached an alley too narrow for the cart, had to offload our luggage, paid the porter twice the cost of a normal taxi out of sympathy, and carried our bags on foot for another 15 minutes. Ironically, for the next two days, we took taxis back and forth through the souk area with no problem at all, each ride took only about 15 minutes and cost us less than half of what we paid that day. While the riad itself was pleasant, I would strongly recommend double-checking transportation options independently rather than relying on staff recommendations, especially if you have luggage or mobility concerns.

Overall we enjoyed our stay. Upon request the staff changed our rooms to a quieter area. Rooms are spacious. Bedding is good. The hotel is hanging on to its “modern” past but now needs to update. Breakfast was good. Nice upscale area and plenty of places to shop and eat, Good place

A Hidden Gem in the Heart of Marrakech From the moment I stepped into Riad Nelia, I was transported into a world of calm, beauty, and warm Moroccan hospitality. Tucked away just a short walk from the bustling souks and Jemaa el-Fnaa, this riad is a true oasis in the medina. The architecture is stunning—thoughtfully restored with elegant traditional touches and modern comfort. My room was immaculate, beautifully decorated, and offered a sense of peaceful retreat after a day of exploring. The staff were incredibly kind and attentive, always ready with a smile and helpful recommendations. Every detail was taken care of with such care and professionalism. One of the highlights of my stay was the delicious breakfast served on the rooftop terrace—fresh, flavorful, and with a view that made each morning special. I also took part in the cooking class offered by the riad, which was a fun and enriching experience I’d highly recommend. Riad Nelia doesn’t just provide accommodation—it offers a full, authentic Moroccan experience. I felt like a guest in someone’s beautiful home rather than a tourist. I will absolutely be returning, and recommending it to anyone looking for charm, comfort, and a personal touch in Marrakech.