10/10 Excellent
Verified traveller
Travelled with partner
28 Nov,2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden was absolutely beautiful...lemon and orange trees heavily laden, beautiful shrubs and flowering plants, two little ponds with fish, frogs and even a terrapin, peacocks wandering around.
It was chilly in the late afternoon and evening... the gardener always lit the open fire. Most relaxing and warm.
Food was good, freshly prepared, tasty and nutritious but be aware, the prices are high. 1.5 litre bottle of water 35MAD
Staff friendly, smiling and willing to help in any way.
Hammam and massage was very good.
Convenient free shuttle service into Marrakech. After 17.30 you have to pay but driver will pick you up at your convenience.
Bathroom was functional and spacious but I maybe needs updating.
Bed was comfortable but I really DO NOT like the sheet directly on mattress. For reasons of hygiene there should be mattress cover/ protector on the mattress and then sheet on top of that. Same with the pillows. There should always be a pillow protector underneath pillowcase.
I appreciate that for some this may not be an issue, but to me it is common sense and hygienic.
Overall, an excellent stay and I would recommend if you are looking for somewhere peaceful and relaxing, as a relief from Marrakech itself.
Verified traveller
Stayed 4 nights in Nov 2019