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Kenzi Menara Palace & Resort

5.0 star property
Luxury hotel connected to a shopping centre in Mechouar-Kasbah with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenzi Menara Palace & Resort

Property grounds
Building design
Lobby lounge
Interior
Property grounds
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Gym
The price is S$245
includes taxes & fees
25 Dec - 26 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Bidet
Spring-water bath
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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8.4 out of 10, Very good, (246)
The price is S$190
includes taxes & fees
13 Jan - 14 Jan,2025
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About the area

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.2 km
  • Agdal Gardens - 15 min walk - 1.3 km
  • Menara Mall - 4 min drive - 3.7 km
  • Oasiria Water Park - 4 min drive - 4.3 km
  • Jemaa el-Fnaa - 5 min drive - 4.2 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 9 min drive

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬2 min drive
  • ‪Dar Soukkar - ‬3 min drive
  • ‪O Mammy Burger - ‬6 min drive

About this property

Kenzi Menara Palace & Resort

Luxury family-friendly hotel near Jemaa el-Fnaa
A free breakfast buffet, an adjacent golf course and an airport shuttle are just a few of the amenities provided at Kenzi Menara Palace & Resort. Indulge in a body treatment, a body scrub and a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Moroccan cuisine. Yoga classes and fitness classes are offered at the health club; Kenzi Menara Palace & Resort also has a terrace, designer shops on-site and a garden. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • A lift, a banquet hall and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 236 rooms boast comforts, such as 24-hour room service and air conditioning, in addition to perks, such as separate sitting areas and dressing gowns.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with spring water baths and bidets
  • LCD TVs with satellite channels
  • Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Basic alcoholic drinks included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cinecittà
  • L'Orientaliste
  • Restaurant L'Insensé
  • Saoussane
  • Snack Pool Bar

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Does Kenzi Menara Palace & Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Kenzi Menara Palace & Resort?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Kenzi Menara Palace & Resort on 25 Dec,2024 start from S$245.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kenzi Menara Palace & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kenzi Menara Palace & Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Kenzi Menara Palace & Resort?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Kenzi Menara Palace & Resort?

Checkout is at noon.

Does Kenzi Menara Palace & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 200 per vehicle applies.

Are there all-inclusive benefits at Kenzi Menara Palace & Resort?

Some rate plans available at this hotel are all-inclusive.

Where is Kenzi Menara Palace & Resort located?

This family-friendly Marrakech hotel is located in the historical district, within 1 mi (2 km) of Avenue Mohamed VI, Agdal Gardens and Al Mazar Mall. Jemaa el-Fnaa is 2.4 mi (3.8 km) away.

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was a little tired, particularly the bedroom. The shower was mouldy and needed resealing. The bathroom floor was not mopped all the time we were there. There was a disco in the hotel opposite our room which was loud. There was very little to do in the hotel in the evening. However, the food standard was excellent, but did become a little repetitive. The only short coming in the dining room was the lack of spoons for the lovely puddings. There was an amazing outdoor pool but the water was so cold no one used it, which was a shame. There was also a kiddies club, although we did not have any children with us, the children we saw could not wait to get there so I assume that it was good. The spa was excellent and we enjoyed a wonderful hamman and massage there, as a very reasonable cost.
Stayed 7 nights in Oct 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Moyaz

Travelled with partner
Liked: Staff & service
We had room 107 and the staff knew that it's very noisy from neighbouring hotel but still placed us there. On our first night having arrived tired that evening we were unable to sleep till 1am when the loud music finally stopped. Anwar very kindly upgraded us to the royal suite on first floor and there was no noise in that part.
Stayed 4 nights in Oct 2024

6/10 Okay

Aqsa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is really nice and clean on the most part, rooms are very spacious. However what let us down was the staff and their lack of empathy and friendliness. We were made to wait until 2.30pm to check in where our documents and booking clearly listed check in was 2pm the reception staff argues the hotel policy is check in at 3pm and stated that my booking must be wrong. We had a two year old with us and he was getting fed up from waiting so long? The staff did not take this in consideration. The breakfast on day one was nothing short of a shambles there was hardly any staff around to help- dishes were empty and I had to queue for 20 mins just to get a drink. The drinks dispensers were empty and it took ages for staff to sort this, once these were filled there were not empty glasses- a number of guest complained and some even left without drinks. On the first evening I needed milk for my two year old and asked reception to assist with this It took three attempts to sort this out in the end I had to walk down to get it from reception- to my surprise we were charged 60 dirhams for a carton of milk that costs 8-10! I feel being a 5 star hotel they should have showed compassion and been a bit more helpful in situations like this or even provided it. Another issue we had was on leaving we were made to wait until the staff checked the mini bar was not used and no charges were due- i felt like the staff didn’t trust us and it made us feel belittled. Not 5 star experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Lovely hotel, but needs some tender loving care in the rooms. It would be nice to have a cash machine on site. Lovely staff. Would have liked a better breakfast choice, some cereal etc.
Stayed 6 nights in Sep 2024

8/10 Good

Damilola

Liked: Staff & service, property conditions & facilities
Really nice stay here. I have no negatives aside from food but that is very subjective being that I am a picky eater. Close to shopping centre, Food delivery delivers here and the rooms are very spacious. Bathroom could be cleaner but once again good.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 7 nights in Aug 2024

8/10 Good

Mouna

Stayed 6 nights in Aug 2024

10/10 Excellent

Yeasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very kind staff. My family and i really enjoyed our stay there. Child friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zynap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

younes

Stayed 2 nights in Jul 2024

8/10 Good

Khatera

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert John, Redding

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay with an amazing spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Debismitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Zahrah

Stayed 4 nights in May 2024

8/10 Good

amex

Travelled with group
Liked: Cleanliness, room comfort
la télévision ne marchait pas dans ma chambre.j ai du réclamer plusieurs fois et demandé à voir le directeur pour que l on solutionne enfin le problème.
Stayed 6 nights in May 2024

10/10 Excellent

William

Stayed 4 nights in May 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for my stay. You really looked after me . Much appreciated x
Stayed 10 nights in May 2024

4/10 Poor

Aïmen

Stayed 2 nights in Apr 2024

10/10 Excellent

Aude

Stayed 7 nights in Apr 2024

6/10 Okay

Anoop

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property had good facilities and was not too crowded overall. The pool and spa facilites were the highlight for us as that is what we wanted for this trip. We had a preimum room with graden view, very spacious. Even though we messaged beforehand regarding out dietary requirements. Communicating these with the staff was difficult, chef didn't come out to speak with us, level of english is very low for this level of hotel. They got our requirements wrong twice. Our food choices were very limited and disappointing.
Stayed 7 nights in Apr 2024

2/10 Terrible

Vanshika

Travelled with family
I stayed at this resort for 3 nights and 4 days. I didn’t like the stay at all, as the staff was not helpful, their behaviour was rude, and everything was very over priced. The washrooms weren’t clean that well. And the breakfast buffet was really bad.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fouad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Our stay was one of the best we have had. Staff were welcoming and thoughtful. The hotel has a very calm environment, which is a great place to retreat from the hustle and bustle of Marrakech. Special mention of Mohammed the manger, who was so helpful. The food was great, with a large section to choose from. The choice of indoor or outdoor pools was also an added bonus. The hotel itself, has stayed true to its Marrakech architecture, with all the mod cons you would expect. I have been recommending the Kenzi Menara Palace to friends and family. Can’t wait to visit again.
Stayed 2 nights in Apr 2024