6/10 Okay
Catherine
18 Nov,2024
Liked: Cleanliness, amenities
The managers aren’t truthful they say go back and we will sort your issue. The laundry team spoilt one of my matching garments by washing not dry cleaning as stipulated.
The WiFi doesn’t work consistently.
The room allocated was all in the shade and dark to go to
The staff however are amazing. The food and atmosphere is good.
The gardens and pool area immaculate
Had stomach issues along with another man I got talking to the whole time of being there but don’t know why.
Other than that the Spa amazing and to be honest if the manager on charge hadn’t lied to me I would have graded it more
Catherine
Stayed 7 nights in Nov 2024