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Caravan Serai

4.0 star property
Unwind under starry skies from your rooftop perch or lounge by the pool surrounded by palm trees. Savor local flavors for every meal.

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Photo gallery for Caravan Serai

Outdoor pool, pool umbrellas, pool loungers
Bathroom
Terrace/patio
In-room safe, soundproofing, free WiFi
In-room safe, soundproofing, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast included
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

In-room safe, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
TV
Bathrobes
Private bathroom
Designer toiletries
Bidet
Shower/bath combination
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Suite

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Bathrobes
Private bathroom
Designer toiletries
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

In-room safe, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Bathrobes
Private bathroom
Designer toiletries
Bidet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, soundproofing, free WiFi

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Private bathroom
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Private Swimming Pool )

In-room safe, soundproofing, free WiFi

Suite (Private Swimming Pool )

Highlights

Soundproofed
Fireplace
Private pool
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Bathrobes
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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2 outdoor pools, pool umbrellas, pool loungers

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  • Pool
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8.4 out of 10, Very good, 257 reviews
The price is S$246
includes taxes & fees
1 Mar - 2 Mar
Barcelo Palmeraie Oasis Resort
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About the area

Map
264, Ouled Ben Rahmoune, Marrakech, 40000

What's nearby

  • Palmeraie Palace Golf - 8 min drive
  • Majorelle Garden - 12 min drive
  • Marrakech Plaza - 13 min drive
  • Marrakech Museum - 13 min drive
  • Jemaa el-Fnaa - 15 min drive

Getting around

  • Marrakech Central Station - 24 min drive
  • Marrakech (RAK-Menara) - 33 min drive

Restaurants

  • ‪Les Terrasses De Café - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Oasis Café Tafernaout - ‬7 min drive
  • ‪Shawarma Al Agha - ‬9 min drive
  • ‪Chez Ali - ‬9 min drive

About this property

Caravan Serai

Upscale guest house located in Palmeraie
Take advantage of free full breakfast, a poolside bar and a rooftop terrace at Caravan Serai. Indulge in a manicure/pedicure, a body treatment and a body wrap at the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe
  • 1 meeting room, a billiards/pool table and barbecues
Room features
All guest rooms at Caravan Serai offer perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • TVs with cable channels and DVD players
  • Wardrobes/cupboards and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are available for EUR 25.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Crib (infant bed) fee: EUR 25.0 per stay
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Caravan Serai House Marrakech
Caravan Serai Marrakech
Caravan Serai
Caravan Serai Guesthouse Marrakech
Caravan Serai Guesthouse
Caravan Serai Marrakech
Caravan Serai Guesthouse
Caravan Serai Guesthouse Marrakech

Frequently asked questions

Does Caravan Serai have a pool?

Yes, this property has an outdoor pool.

Is Caravan Serai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caravan Serai?

Self-parking and extended parking are free at this property.

What time is check-in at Caravan Serai?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Caravan Serai?

Checkout is at noon.

Does Caravan Serai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 20 per vehicle applies.

Where is Caravan Serai located?

Located in Palmeraie, this spa guesthouse is 2 mi (3.3 km) from Musée Aman pour la Civilsation de l'Eau au Maroc and within 6 miles (10 km) of Majorelle Garden and Palmeraie Palace Golf. Le Grand Casino de la Mamounia and Yves Saint Laurent Museum are also within 6 miles (10 km).

Caravan Serai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 40 reviews
Rating 8 - Good. 15 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 4 out of 40 reviews
Rating 2 - Terrible. 5 out of 40 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely retreat. A great place to center yourself. I absolutely enjoyed my stay. Only one piece of advice to those considering this hotel. If you are planning to take advantage of spa treatments, I would call them in advance to make sure the spa will be open during your stay. I found that the hours were not always consistent with several hotels in Morocco. Enjoy!!
Stayed 1 night in Apr 2024

10/10 Excellent

CARLY JANE

Stayed 3 nights in Apr 2024

6/10 Okay

catherine hughes

Liked: Cleanliness, staff & service, room comfort
I will always have a soft spot for Carsvansersie
We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stunning relaxing tranquil hotel to stay
Stayed 5 nights in May 2018

10/10 Excellent

Alicia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Marrakesh
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
Stayed 3 nights in Oct 2017

2/10 Terrible

francois , San Antonio, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a motel period
Extremely disappointing Motel, not sure how they manage to get stars for this dump. For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off. The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed. The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique. The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.

10/10 Excellent

Scott, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in the Desert
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.

8/10 Good

karime, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
The hotel is fantastic, but the neighbourhood is not very nice. It is very difficult to find the hotel and at the end we ended up renting a car in order to drive into Marrakech. There is a bus service that is offered but we preferred to not depend on the bus schedule. We really enjoyed our stay and hope that the hotel will be able to have the road paved and better signs put up.

10/10 Excellent

Richard , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing weeks holiday
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else. The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
nice winter getaway
very pleasant stay at this great retreat just outside marrakech centre. friendly staff, delicious meals and a great shuttle service to make getting in and out of the busy souks easy

8/10 Good

hubert

Stayed 1 night in Nov 2022

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon weekend à refaire piscine privée parfait
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un peu compliqué à s’y rendre et à trouver l’établissement mais l’endroit est vraiment sympa et relaxant. Très beau cadre
Stayed 1 night in Aug 2019

8/10 Good

moea

Liked: Staff & service, property conditions & facilities, room comfort
Cadre parfait pour séjour au calme et en famille
Séjour reposant dans un cadre agréable. Il y a toujours des améliorations possible, notamment concernant la connexion wifi et les chaînes satellites qui sont pour la plupart inaccessibles. Pour le reste, très belle maison, chambre spacieuse et bien aménagée, espaces communs accueillants. Pour les amis des chats vous serez comblés (il y a aussi des tortues) Petit déjeuner agréable (local, frais, bon et complet) A noter que l’hôtel est assez isolé, obligation d’être véhiculé si on veut se balader.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Calm place for relax but has many handicap
All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def näheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.
Stayed 3 nights in Dec 2018

10/10 Excellent

Deb, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!
Stayed 3 nights in Dec 2018

10/10 Excellent

Lone, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities
Hyggeligt autentisk hotel
Vi havde en fantastisk ferie på dette meget autentiske og anderledes hotel. Lå tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring på hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige søde og gæstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfære. Kommer gerne selv igen.
Stayed 6 nights in Feb 2018

8/10 Good

Sophie

Liked: Property conditions & facilities, room comfort

4/10 Poor

Regina, Köln

Liked: Room comfort
Enttäuschend
Wunderschönes historisches Gebäude aber alles andere leider sehr enttäuschend. Die Räumlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die Qualität eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den Gästen ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel Führung aber nicht ausgleichen. Darüber hinaus liegt das Hotel extrem weit außerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden Häuser sind eher ablehnend, so dass man keine Freude daran hat, sich außerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hebben het hotel vroegtijdig verlaten wegens slechte service! Echt spijtig want ze kunnen hier een juweeltje van maken!
Stayed 3 nights in Oct 2017

6/10 Okay

claire, paris

Liked: Cleanliness, staff & service, room comfort
hotel accueillant mais manque de moyens
personnel très chaleureux et souriant, qui fera tout pour que l'on passe un bon séjour. en revanche, le nouveau manager est nul: manque d'approvisionnement plus de quoio préparer le ptit dej par exemple), le personnel lui fait son meximum. chambre très agréable, grande et literie confortable
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Séjour Caravane Serai
Séjour calme , le personnel est très sympas. Les chambres sont propres. Le lieu vous dépayse complètement. Seule benole, la nourriture ( de mauvais qualité et prix très élevé). Et attendez vous a avoir des taxes surprises à la fin de votre séjour.
Stayed 5 nights in Oct 2017

8/10 Good

Astrid, München

Liked: Cleanliness, staff & service
Hübsches Hotel in traditionellem marokk. Stil
Wir haben uns sehr wohlgefühlt und in der netten, ruhigen Atmosphäre gut entspannt. Schöner Pool, leckeres Essen, zuvorkommendes Personal und guter Service.