Hilton Dalaman Sarigerme Resort & Spa

5.0 star property
Luxury hotel on the beach, with 11 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Dalaman Sarigerme Resort & Spa

Bar (on property)
Sports facility
Exterior
Bar (on property)
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Room service
The current price is S$457
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 24 of 24 rooms

Family Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
  • 96 sq m
  • Sleeps 5
  • 3 King Beds

Twin Room, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (Lakehouse Swimup)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Plus)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
2 bedrooms
Blackout curtains
  • 76 sq m
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Multiple Beds (Deluxe with Swim-Up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
2 bedrooms
  • 112 sq m
  • Sleeps 6
  • 3 King Beds

Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 131 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Deluxe Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed (Lake House Swim Up)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
2 bedrooms
Blackout curtains
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 36.4 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Swim-up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
  • 142 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Deluxe Twin Room (Swim-up Pool)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
  • 56 sq m
  • Sleeps 3
  • 2 Single Beds

LAKE HOUSE SWIM-UP SUITE WITH POOL VIEW

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 142 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Grand Suite, Multiple Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 195 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Suite, 1 King Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 392 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Presidential Suite, Multiple Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
  • 475 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed and 6 Large Single Beds

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About the area

Map
Sarigerme Tourism Center PO:11, Ortaca, Mugla, 48610

What's nearby

  • Sarigerme Beach - 18 min drive - 3.3 km
  • Dalaman Train Station - 22 min drive - 14.7 km
  • Kapikargin Sulfur Spa - 26 min drive - 18.2 km
  • Iztuzu Beach - 45 min drive - 20.6 km
  • Kayacık Beach - 46 min drive - 22.8 km

Getting around

  • Dalaman (DLM-Dalaman Intl.) - 48 min drive

Restaurants

  • ‪Sarigerme Main Restaurant - ‬2 min walk
  • ‪Citrus Patisserie & Bar - ‬9 min walk
  • ‪Breeze Bar - ‬7 min walk
  • ‪Tt Hotels Sarıgerme Tropikal Hotel - ‬6 min walk
  • ‪Vento Bar - ‬6 min walk

About this property

Hilton Dalaman Sarigerme Resort & Spa

Luxury eco-certified hotel near Sarigerme Beach
You can look forward to free water park access, a nightclub and 4 poolside bars at Hilton Dalaman Sarigerme Resort & Spa. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas and a beach bar. Indulge in a hot stone massage, a body treatment and a body wrap at the on-site spa. The on-site international cuisine buffet restaurant, Sarigerme Main Restaurant, offers breakfast, lunch and dinner. The 24-hour gym offers fitness classes and Pilates classes; other things to do include kayaking, waterskiing and archery. In addition to a free food/drink shopping service and a free daily manager's reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 11 outdoor pools and an indoor pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking, valet parking and extended parking
  • Bike hire, 6 outdoor tennis courts and a free beach club on-site
  • An electric car charging station, access to a nearby indoor pool and express check-out
Room features
All 493 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs and children's slippers
  • Free tea bags/instant coffee and electric kettles
  • Children's dressing gowns, hairdryers and shampoo
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Hilton Dalaman Sarigerme Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Football

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site

Food and drink

  • 4 coffee shops/cafes
  • 4 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A la Turca Restaurant
  • Alize Italian Restaurant
  • Sarigerme Main Restaurant
  • Tao Far East Restaurant
  • Vela Sea Food Restaurant

Things to do

  • 11 outdoor pools
  • 24-hour gym
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Books
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Karaoke
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool (guest access)
  • Parasailing
  • Pedal boat
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping centre
  • Snorkelling
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,934 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a regional park
  • On the beach
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 81-cm LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 28 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 6841

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Dalaman Sarigerme
Hilton Dalaman Sarigerme Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Sarigerme Resort
Hilton Dalaman Sarigerme Resort Ortaca
Hilton Dalaman Sarigerme Ortaca
Ortaca Hilton Dalaman Sarigerme Resort & Spa Hotel
Hotel Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort & Spa Ortaca
Hilton Dalaman Sarigerme Resort
Hilton Dalaman Sarigerme
Hotel Hilton Dalaman Sarigerme Resort & Spa
Hilton Dalaman Sarigerme Resort Spa
Hilton Dalaman Sarigerme

Frequently asked questions

Does Hilton Dalaman Sarigerme Resort & Spa have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool. Pool access is from 8:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from November 3 until March 28.

How much does it cost to stay at Hilton Dalaman Sarigerme Resort & Spa?

As of 11 Mar,2025, prices found for a 1-night stay for 2 adults at Hilton Dalaman Sarigerme Resort & Spa on 4 Apr,2025 start from S$457.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Dalaman Sarigerme Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Dalaman Sarigerme Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Dalaman Sarigerme Resort & Spa?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hilton Dalaman Sarigerme Resort & Spa?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hilton Dalaman Sarigerme Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Hilton Dalaman Sarigerme Resort & Spa located?

Nestled on the beach, this Ortaca hotel is in the city centre, 2.2 mi (3.5 km) from Sarigerme Beach and 23.1 mi (37.2 km) from İnlice Public Beach.

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Hilton Dalaman Sarigerme Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 122 out of 163 reviews
Rating 8 - Good. 32 out of 163 reviews
Rating 6 - Okay. 4 out of 163 reviews
Rating 4 - Poor. 4 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Amazing experience at the Hilton, we lived how everything is thought of and so much to do.
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Really enjoyable stay
Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.
Stayed 2 nights in May 2024

10/10 Excellent

Ali

Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.
Stayed 1 night in Jun 2024

8/10 Good

Ann Theresa

Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option
Stayed 6 nights in Apr 2024

10/10 Excellent

Axita

Just perfect for a relaxing family holiday

10/10 Excellent

A

Nice quiet hotel
Lovely comfortable hotel, clean snd spacious, friendly helpful staff
Stayed 3 nights in Oct 2021

10/10 Excellent

Ruvani

Beautiful and Excellent property.
Stayed 4 nights in Jun 2022

10/10 Excellent

Fred

Memories are made of this.
This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.
Stayed 4 nights in May 2024

10/10 Excellent

MUJDE

Great stay, very good service, immaculate grounds, never felt crowded, loved every moment! Will be back!
Stayed 4 nights in Sep 2022

10/10 Excellent

Alparslan

Amazing place. So silent and beautiful. Don’t hasitate.
Stayed 2 nights in Oct 2020

10/10 Excellent

NIMISHA

You have to go to Hilton Dalaman!!!
This hotel was amazing from the pre arrival communication to check in to every member of the team. The service was amazing, the choice and quality of food was mind blowing, and if you asked for something, every effort was made to ensure it was arranged. We used the spa facilities, again, incredible staff and service. Already looking at booking for next year.
Stayed 4 nights in May 2023

4/10 Poor

serran

Liked: Property conditions & facilities
The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.
Stayed 1 night in Sep 2023

10/10 Excellent

Asia

Amazing
Stayed 5 nights in Oct 2021

8/10 Good

Elena

Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm
Stayed 2 nights in Aug 2023

8/10 Good

Sinan

Too much mosquitos. Everything else was good for the price.
Stayed 6 nights in Aug 2023

10/10 Excellent

Richard

This place is absolutely massive with something for everyone. We only stayed here for a day and night before flying home. I think we could have occupied ourselves fro longer but maybe not a whole week. Not really our kind of hotel or holiday but we enjoyed it nevertheless. The cornily named "Mega Buffet" really is mega and the food is pretty good considering. Much is included but activities such as kayaking and windsurfing are extra.
Stayed 1 night in Sep 2022

8/10 Good

Rod

Short stay.
Not as good as previous years, our mini bar hadn’t been fully stocked on arrival and wasn’t fully restocked afterwards, we had to request extra tea and coffee. No slippers in one room, just silly niggles but not the standard we have grown used to. Overall our stay seemed a little less luxurious to previous years, thinking of going back in August and hoping for improvement. Food was good and the kids had a great time just us picky adults!
Stayed 2 nights in May 2023
This review was submitted before 2018 and has not been verified.

4/10 Poor

Edward

Liked: Property conditions & facilities, room comfort
Children-oriented resort
The resort is quite big and busy. Ideal for families with (small) children, but not for those seeking tranquillity and luxury. The facilities are quite nice, however most watersports activities and the gazebo beach houses are only available at an extra charge. The all-inclusive does not include a la carte restaurants, so if you do not wish to spend extra money you'll have to eat at the buffet restaurant. Beware there is a big difference in 5* quality throughout Turkey and most reviews of this hotel are outdated.

10/10 Excellent

ALI

Every thing is good but only sand not
Stayed 3 nights in Sep 2022

8/10 Good

Najda

I loved the lake homes with swim up swimming pool access. The staff is not customer sevice oriented. We wished to dine at one of the A la carte restaurants, because we had not made a booking until 8pm - we could not dine. We had asked for daily newspapers - we never got them.
Stayed 2 nights in Jun 2022

4/10 Poor

Anthony

We arrived late in the evening. The reception whilst having my reservation were unaware that Expedia had already taken payment; so charged my credit card again and then subsequently cancelled the payment. Too late for dinner so were offerred sandwiches - sandwiches consisted of a tied-looking roll and chips. Breakfast was fine although finding a vacant table was a challenge; similar for dinner. The beach really was a non-event; many people stayed with the pools. All-in all-disappointing - really not our sort of hotel.
Stayed 2 nights in Jun 2022

8/10 Good

Robert

Good do so much better Hilton..
To start our check in was delayed by over 1 hr because our room was not cleaned in time for the 3pm check in. We had requested a Sea View Room and whilst we had been given an excellent room in one of the Lakeside Villa's it was located at the rear of the Hotel and Sea Glimpse may have been a better description. The hotel provided Golf Buggy transport, which was generally quick and efficient. The following day our room was not made up due to a electrical fault on the door panel that requested not to be disturbed, (I am guessing this is why our room was not ready for us on arrival). After informing reception, this was fixed and room cleaned satisfactorily on the following day. Overall staff at the hotel were not so welcoming and service was slow and given without a smile. (maybe as end of season they had all forgotten their training). Staffing levels appeared ok but the clearing of tables etc. was not as efficient as it could have been. The Champaign and Wine Bar, together with Scotch and Cigar Lounge are a shadow of their former existence. Limited Wine and Scotch on offer and can not even smoke a cigar in the Cigar Lounge...... We tried out the Chinese Restaurant one evening, whilst OK the food arrived cold having been prepared in the main restaurant and travelled to the Chinese Restaurant. not even kept hot on burners that you might expect in traditional Chinese restaurants. Overall excellent hotel that could have done so much better..
Stayed 3 nights in Oct 2021

10/10 Excellent

Ali

Stayed 5 nights in Oct 2024

10/10 Excellent

Seda

Stayed 3 nights in Sep 2024

10/10 Excellent

Erin

Stayed 2 nights in Sep 2024