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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco Marbella hotel in Puerto Banús with 3 restaurants

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
3 bars/lounges, rooftop bar, lobby lounge
Aerial view
Balcony view
Reception
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Spa
  • 24/7 front desk
  • Gym
The current price is S$181
includes taxes & fees
23 Feb - 24 Feb

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room

Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Rock)

Premium bedding, memory-foam beds, minibar, in-room safe

Suite (Rock)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Platinum)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Gold)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Terrace

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite (Silver)

Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660

What's nearby

  • Centro Plaza - 5 min walk
  • Playas del Duque - 12 min walk
  • El Corte Ingles Shopping Center - 13 min walk
  • Puerto Banús Marina - 13 min walk
  • Puerto Banús Beach - 19 min walk

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Upscale hotel revitalised in 2022 and located near Puerto Banús Marina
Close to El Corte Ingles Shopping Center and Puerto Banús Beach, Hard Rock Hotel Marbella – Puerto Banús provides 2 poolside bars, a terrace and shopping on-site. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, 3 bars and a hot tub. Guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Self-parking (surcharge), a billiards/pool table and a reception hall
  • A lift, a front desk safe and multilingual staff
  • Massage treatment rooms, luggage storage and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 383 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Sessions
  • Sun Society - Adults Only
  • Zengo - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night, plus a one-off cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 6 Feb,2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 23 Feb,2025 start from S$180.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Marbella – Puerto Banús pet-friendly?

Yes, Hard Rock Hotel Marbella – Puerto Banús allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 50 per pet, per night. A cleaning fee of EUR 75 also applies. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Marbella – Puerto Banús?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hard Rock Hotel Marbella – Puerto Banús?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hard Rock Hotel Marbella – Puerto Banús located?

Located in Puerto Banús, this spa hotel is within a 15-minute walk of Centro Plaza, El Corte Ingles Shopping Center and Puerto Banús Marina. Malaga Province Beaches and Playas del Duque are also within 15 minutes.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 596 reviews
Rating 8 - Good. 127 out of 596 reviews
Rating 6 - Okay. 60 out of 596 reviews
Rating 4 - Poor. 17 out of 596 reviews
Rating 2 - Terrible. 29 out of 596 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very hot. There was no way to control the temperature in the room. When we asked the desk about it, they confirmed that the hotel was old and there was only central air which was controlled by the hotel. We tried opening the door to cool the room, but it is on a busy highway and was very loud. The Buffett dinner was expensive, not good, and did not include any drinks. $35 for dinner. $30 for breakfast. The staff was incredibly nice and helpful, especially the concierge.
Stayed 1 night in Jan 2025

10/10 Excellent

pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el Staff muy amables y excelente servicio
Stayed 4 nights in Jan 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, food excellent, rooms clean, and funky, had a great stay..
Stayed 4 nights in Nov 2024

10/10 Excellent

JagSimran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, clean , very friendly and comfortable stay.
Stayed 1 night in Jan 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention to Bianca in the outside bar area, very attentive polite and well mannered, really lovely young lady
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fran, Christian, Andre and Guillermo were unbelievable and fantastic people 😊
Stayed 7 nights in Dec 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location

10/10 Excellent

Shrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

ALEXANDER

Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Reddouane

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia Excelente hotel muy buena atencion
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A impactful, wow factor hotel, with a live band setting up in the lobby as we arrived. Sadly disappointing check-in: slow service, no arrival acknowledgment, no double bed available (despite the hotel clearly not being at capacity and despite having checked in online 2 days earlier). Vouchers offered for a free drink with a spend of €30 in the on-site restaurant when dinner was included in our Half Board rate, the same for an off site restaurant, plus a glass of cava each from the main bar which we saved for departure. Recommended not to use the beach access pathway in the evening - a welcome warning as the subway was intimidating enough in daylight! Hotel was clean & tidy & smelled delightful in the accommodation corridors, although the fishy aroma from dinner on Sunday evening seemed to linger downstairs somewhat into Monday. Disappointed to only see 2 brief live acts during our stay (Saturday night until afternoon) Deluxe bedroom was fine. Nice. Pool view with balcony which would have been a great perk if there had been anything happening around the pool on the stage or terrace or DJ dome. TV was limited - eventually found Film4 in English - HR music channels were not interactive, playlists not always playing smoothly or sync’d with the ‘video’ (single covers to ID track playing). No access to Netflix:Prime:apple - chrome cast didn’t work. Food in main restaurant was generally good, fresh & plentiful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamal

Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Stayed 1 night in Oct 2024

10/10 Excellent

Alistair, Warlingham

Stayed 3 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna-leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel Extremely clean Fantastic breakfast and dinner Highly recommend Would definitely return
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hard Rock in every way including the vip services available to any guest, including having a guitar delivered to our room just for fun at no charge. Our only negative was our room service experience. The food was delicious, but If I’m paying $28 for a burger, I would expect a plate. Our dinner was handed over in a paper bag.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Excellent All Round
We stayed for 5 days bed and breakfast and used this Hotel as a base to explore Marbella. Everything about the Hotel was excellent. This was our first stay at Hard Rock Hotels and we will definitely search more Hard Rock Hotels in future. The room was spacious, the breakfast choices were superb and the staff are very friendly and welcoming. I would recommend this hotel very highly. Thank You
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling here for a triathlon, and the hotel staff were incredibly helpful in every way they could be.
Stayed 5 nights in Oct 2024