6/10 Okay
Steven, Los Banos
3 Nov,2024
Liked: Staff & service, property conditions & facilities
Booked 2 rooms at 150 Newport which faced the busy street directly with easy access to food and shopping. Both were not available. We were moved to 81 Newport on the opposite side of Newport boulevard facing Andrew St. To get access to dinning and shopping you have to walk a long way. My room was ok. AC worked and also came with a water purifier. Unfortunately there were only 1 AC plug. Someone unplugged the frig and plug the water filter machine. As a result, there were water all around the frig from the defrosting. It made a dirty puddle of water in the kitchen.
Bathroom and room were clean. Didn’t see any insects. It is just the inconvenience of being moved to somewhere less desirable despite paying for it. Also the 81 Newport complex have 6 cluster of building merging together. Cluster 1-3 are in front of Newport boulevard. Cluster 4-6 are in back of Newport boulevard. All the rooms look alike so if they don’t tell you which cluster then you might get lost especially if you didn’t noticed that each room has a cluster and room number on the plate.
Steven
Stayed 2 nights in Nov 2024