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Fersal Hotel Neptune Makati

3.0 star property
Pamper yourself with a massage or indulge in local flavors. Make your stay stress-free with convenient amenities like dry cleaning and luggage storage.

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Photo gallery for Fersal Hotel Neptune Makati

Reception
Restaurant
Minibar, in-room safe, desk, free WiFi
Lobby
Lobby
Fersal Hotel Neptune Makati offers a haven of tranquility in the heart of Makati. Treat yourself to a rejuvenating massage, enjoy delicious food at the restaurant, and take advantage of dry cleaning/laundry services. With free self parking and WiFi, this hotel is perfect for those looking to unwind.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room, 1 Queen Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Single Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Minibar
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Minibar, in-room safe, desk, free WiFi

Premium Deluxe

Highlights

Air conditioning
LCD TV
Private bathroom
Minibar
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, 2 Single Beds

Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Minibar
Electric kettle
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
No. 107 Neptune Street, Bel Air II, Makati, Manila

What's nearby

  • Ayala Center - 16 min walk
  • Greenbelt Shopping Mall - 18 min walk
  • Glorietta Mall - 19 min walk
  • Bonifacio High Street - 5 min drive
  • Fort Bonifacio - 7 min drive

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 30 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬2 min walk

About this property

Fersal Hotel Neptune Makati

Hotel near Greenbelt Shopping Mall
You can look forward to dry cleaning/laundry services, a business centre and a restaurant at Fersal Hotel Neptune Makati. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • Luggage storage, a lift and smoke-free property
Room features
All guest rooms at Fersal Hotel Neptune Makati have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 per person
  • A restaurant

Restaurants on site

  • Inn Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 650.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Fersal Hotel Neptune
Fersal Hotel Neptune Makati
Fersal Neptune
Fersal Neptune Makati
Fersal Hotel Bel-Air Makati
Fersal Hotel Bel-Air
Fersal Bel-Air Makati
Fersal Bel-Air
Fersal Hotel - Bel-Air Makati, Metro Manila
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Bel Air
Fersal Neptune Makati Makati
Fersal Hotel Neptune Makati Hotel
Fersal Hotel Neptune Makati Makati
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Neptune Makati Hotel Makati

Frequently asked questions

Is Fersal Hotel Neptune Makati pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fersal Hotel Neptune Makati?

Self-parking is free at this property.

What time is check-in at Fersal Hotel Neptune Makati?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Fersal Hotel Neptune Makati?

Checkout is at noon.

Does Fersal Hotel Neptune Makati provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 800 per vehicle applies.

Where is Fersal Hotel Neptune Makati located?

Located in Bel-Air, this hotel is within 1 mi (2 km) of Power Plant Mall and Greenbelt Shopping Mall. Fort Bonifacio is 2.5 mi (4 km) away. Buendia Station is 20 minutes by foot and Ayala Station is 25 minutes.

Fersal Hotel Neptune Makati Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 191 reviews
Rating 8 - Good. 73 out of 191 reviews
Rating 6 - Okay. 51 out of 191 reviews
Rating 4 - Poor. 18 out of 191 reviews
Rating 2 - Terrible. 13 out of 191 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Carlos V

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Josephine

Close to the shopping center friendly staff. Good location clean im.hapoy i might go back nxt time. Thanks
Stayed 5 nights in Oct 2024

6/10 Okay

Sean

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

RUBEN II

Travelled with partner
Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Stayed 4 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, approachable staff, value for money
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Pan

Liked: Cleanliness, staff & service
Generally good for short stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Warren

Stayed 2 nights in Sep 2023

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, location is great, accommodation is good!
Stayed 1 night in Sep 2023

10/10 Excellent

Gervin

Stayed 3 nights in Jul 2023

10/10 Excellent

Juan Pan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At Fersal
Comfortable and relaxing
Stayed 8 nights in Jun 2023

8/10 Good

Ivee

Stayed 3 nights in Jun 2023

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not great.
Stayed 18 nights in May 2023

6/10 Okay

Thomas

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2022

6/10 Okay

David

Stayed 12 nights in Feb 2022

2/10 Terrible

masaki

Travelled with group
Liked: Cleanliness, staff & service
I went the hotel.but this hotel is covid positive quarantined hotel.so can’t stay. So pls pay back me.
Stayed 1 night in Jan 2022

4/10 Poor

james

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
cockroach was annoying. This was a quarantine hotel and they did not tell us.
Stayed 3 nights in Dec 2021

8/10 Good

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No good
The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Stayed 17 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Stayed 5 nights in Oct 2021

6/10 Okay

Patria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing are the STAFF
Stayed 10 nights in Sep 2021

8/10 Good

Raoul Franco

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Dec 2020