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Hotel The Haven

3.0 star property
Suburban hotel with free breakfast and rooftop terrace

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Photo gallery for Hotel The Haven

Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Point of interest
Aerial view
Front of property – evening/night
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside

View from room

Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

In-room safe, desk, laptop workspace, blackout curtains

Family Room, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double or Twin Room, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room, City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Double or Twin Room, City View

View from room

Superior Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double or Twin Room, City View, Poolside

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room, City View, Poolside

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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About the area

Map
24th Street, Bet 58th & 60th Streets, South-East of Yaysitkan, Mandalay, Mandalay Region, 10123

What's nearby

  • Shwenandaw Monastery - 3 min drive
  • Kuthodaw Pagoda - 3 min drive
  • Mandalay Palace - 4 min drive
  • Sandamuni Paya - 4 min drive
  • Mandalay Hill - 7 min drive

Getting around

  • Mandalay Central Railway Station - 9 min drive
  • Mandalay (MDL-Mandalay Intl.) - 54 min drive

Restaurants

  • ‪ibis hotel - ‬4 min drive
  • ‪Hot Hot Chinese B.B.Q - ‬3 min drive
  • ‪Tar Moe Kyaw Chinese Restaurant - ‬4 min drive
  • ‪Sport Bar - ‬3 min drive
  • ‪Cake By Karaweik - ‬3 min drive

About this property

Hotel The Haven

Hotel near Kuthodaw Pagoda
Located close to Mandalay Palace and Sandamuni Paya, Hotel The Haven provides a free breakfast buffet, a poolside bar and a rooftop terrace. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas and sunloungers
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and free newspapers
  • Luggage storage, a lift and tour/ticket information
Room features
All guest rooms at Hotel The Haven feature perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 18 per room (one-way)
  • Rollaway bed fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel The Haven Hotel
Hotel The Haven Mandalay
Hotel The Haven Hotel Mandalay

Frequently asked questions

Does Hotel The Haven have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is Hotel The Haven pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel The Haven?

Self-parking is free at this property.

What time is check-in at Hotel The Haven?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel The Haven?

Checkout is at noon.

Does Hotel The Haven provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per room applies.

Where is Hotel The Haven located?

Situated in a state park, this hotel is within 3 mi (5 km) of Kuthodaw Pagoda, Sandamuni Paya and Mandalay Palace. Zegyo Market and Mandalay Hill are also within 6 mi (10 km).

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Hotel The Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I booked for.2 nights at Hotel on Haven through Hotels.com for 08-10/Oct/2022 on 13/Sep/2022. I received a confirmation from Hotels.com. that my booking was paid and confirmed on the 13/Sep/2022 via email. I received another email on 04/Oct/2022 from Hotels.com reminding me of my upcoming reservation: We arrived at Hotel on Haven on 08/Oct/2022 to check in, only to be told by a very rude receptionist that they do not have our reservation and that they do not accept on-line bookings! We did not cancel this booking but were denied access by the hotel as tried to make use of it. We were very disappointed as travelled all that way only to be faced with the issue of no accomodation. We have requested a refund from Hotels.com but have been informed that 'Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted'. This makes no sense whatsoever as we were not the ones at fault and did not cancel the booking! Please can someone assist with our refund!
Stayed 2 nights in Oct 2022

10/10 Excellent

francois

Stayed 2 nights in Mar 2020

10/10 Excellent

stian

Stayed 1 night in Mar 2020

10/10 Excellent

stian

Staff is verry good help with all. Hotell is good and cleen. Its good to stay at dis hotell
Stayed 1 night in Mar 2020

10/10 Excellent

stian

Veldig bra god frokost hjelpsom personalet flott baseng.
Stayed 1 night in Mar 2020

10/10 Excellent

Emilie

Bon séjour
Très bon séjour, hôtel très propre, chambre spacieuse, personnel souriant et serviable. Je recommande.
Stayed 3 nights in Feb 2020

10/10 Excellent

Thomas

Superb value for money. All new but still very charming hotel. Nice spacious rooms with good views and very helpful and friendly English speaking staff
Stayed 1 night in Feb 2020

8/10 Good

pui ian

good experience
need taxi to go out from hotel. friendly staffs, you can ask for tour and bus ticket in the reception.
Stayed 2 nights in Jan 2020

8/10 Good

Virginia

Smart, clean, quality, efficient - great food
Very short stay but super easy. Lovely modern hotel. The rooms are very new and in great condition. Each one has a little balcony. Bathroom was huge with an epic shower. Beds v comfy and good quality linen. We had an early flight and they gave us boxes to take away - the food was delicious! Such a treat when we finally got to the airport. Only wish we’d had time to go back for seconds. Only negative is that there were a lot of stray dogs outside fighting and barking all night.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

maryanne

The Haven is a true Haven!
This hotel is only about a year old. It is fabulous value with excellent breakfast included and a lovely rooftop pool from which you have almost 360deg view over Mandalay
Stayed 3 nights in Jan 2020

10/10 Excellent

Eliane

Hotel neuf avec personnel bien rode sous la gouverne de la Directrice du Service a la clientele Maw Si Phyu. Terrasse magnifique avec vue de Mandaley exceptionnel. Buffet varie pour tous les gouts. Aussi service exceptionnel de guide et chauffeur pour voir les attraits touristiques, tres bon rapport qualite prix pour ce genre de service. Hotel 5 etoiles a prix vraiment modique!! Merci pour tant de soin.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

This appears to be a new hotel. the rooms are very spacious and the overall condition of the hotel lovely. The staff are very friendly. However, for some reason, maybe they were short staffed, their were no towels when I checked in. They only arrived later in the evening.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Very friendly and helpful staff. Service was occasionally slow. Good location, hotel provided bicycles for free
Stayed 3 nights in Jan 2020

10/10 Excellent

Anne

Hôtel très sympa.
Magnifique hotel, très bien situé au calme. Malheureusement pas bien isolé. C’est son seul défaut. Personnel très attentif. Chambre tout confort et très agréable.
Stayed 1 night in Jan 2020

8/10 Good

Lam

Very new and clean hotel. We like the spacious room and the view from the rooftop pool was amazing. Hotel staff was very kind to help us arrange transportation to the airport. Location wasn’t the greatest - you need to walk a bit for restaurants or convenience stores nearby. But getting a tuk tuk was easy. Breakfast area was small in comparison. We had to wait to be seated.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

The property is clean, comfortable, a room have enough space for family, but such property is hard to find and far from convenience store, almost no light at the main road.Therefore, taxi is need. Staffs are not good in English, but very helpful. Myanmar food is recommended. Italian food is NOT good. Room service is excellent. I recommended room service than the bar, because the bar services is so slow like a sick sloth.
Stayed 3 nights in Dec 2019

10/10 Excellent

Elliott

come for value, stay for service
$50 with breakfast and a rooftop infinity pool? That’s enough to give it a try. But the staff’s friendliness and accommodation to little requests (finding a plaster when our daughter scraped her knee, sending someone to buy top up for our mobile phone, etc) made it the kind of place we would come back to. That roof top pool is inexplicably cold, however. Be warned.
Stayed 4 nights in Dec 2019

2/10 Terrible

pui mei heidi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never stay there if you want a safe stay不要去
1. Lock is broken, and after they fix it still stuck 2. They take away your passport during the stay 3. They scam money with the taxi driver We have an issue with the taxi fare which is triple of the agreed amount, the frontoffice manager aaid they will kick me out of the hotel in midnight unless i pay for the extra amount and wouldnt let me call a police with their phone The taxi is not a service of the hotel and they put the extra fare on a mandatory fee, after i check out at my stay they confiscate my passport unless I pay for extra money And i even check with grab, they are overcharging me After the taxi driver agreed to settle with the fee i have given,the hotel manager still wouldnt let go and didnt give me back my passport and refuse to talk When i finally reach the police they wouldnt do the translate. So i tried to ask them to borrow me a phone then i can call the embassy and they ignore me The taxi driver arent even a staff, it is nonsense that the driver was not even there during the agrument. And i have been in Myanmar for a month , no hotel hold tour passport in frontdesk, that is why i think its not an identical case It takes me forever to get back my passport and i almost miss my flight Beside that the hotel lock is broken and their technician didnt fix that during the whole stay 酒店經理為我打車到我想去的景點，回來後的士司機要求我支付三倍車資，我拒絕付錢要求報警，他們便說給我折扣而且不讓我報警，而且恐嚇在半夜趕我出酒店，以及把收費放到酒店收費內，的士司機並非酒店員工,他們無權把我趕出去 當我堅持報警後他們讓我回房休息，但在我離開的時候他們拒絕還我護照，找警察亦不借我電話 ，最後要找警察及大使館才處理好事情
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Super friendly and polite staff. Room is spacious and in good conditions.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kohnwilai

If you want to stay in a quiet, clean, cozy, and still not far from the city. This is the place. Staff is also very helpful and service-minded.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

david

Great potential
Reception staff were very friendly & helpful when i rented a motor bike. The swimming pool was lovely to look at but too cold to swim in. Solar panels required. The breakfast food holders were unstable and so hard to open & close, therefore not keeping the food hot. There were limited english tv channels.
Stayed 4 nights in Nov 2019

10/10 Excellent

Karlee

loved it! Great price. Great view.
great stay! Beautiful rooftop views!
Stayed 1 night in Nov 2019

10/10 Excellent

Paola

Stayed 1 night in Nov 2019