Hawthorn Suites by Wyndham Manchester Hartford

2.5 star property
Motel in Manchester with free breakfast and fitness centre

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December 2024
January 2025

Photo gallery for Hawthorn Suites by Wyndham Manchester Hartford

Dining
Exterior
Restaurant
Gift shop
Sports court

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Kitchen

Room options

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About the area

Map
191 Spencer Street, Manchester, CT, 06040

What's nearby

  • Wickham Park - 5 min drive - 3.8 km
  • Connecticut Convention Center - 7 min drive - 9.4 km
  • XL Center - 7 min drive - 10.1 km
  • Xfinity Theatre - 8 min drive - 10.4 km
  • Bushnell Center for the Performing Arts - 8 min drive - 10.4 km

Getting around

  • Hartford Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Dairy Queen - ‬19 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬1 min walk

About this property

Hawthorn Suites by Wyndham Manchester Hartford

Motel near XL Center
Consider a stay at Hawthorn Suites by Wyndham Manchester Hartford and take advantage of free continental breakfast, laundry facilities and a fireplace in reception. Enjoy the gym, as well as activities such as basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, a computer station and 2 meeting rooms
  • A gift shop, a TV in reception and a front desk safe
Room features
All 104 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, separate dining areas and kitchenettes

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 7 buildings
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 500 per stay

We have included all charges provided to us by the property.

The breakage deposit for King rooms is USD 200 per stay, payable at check-in.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hawthorn Suites Wyndham Manchester Hartford Motel
Hawthorn Suites Wyndham Hartford Motel
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Hawthorn Suites by Wyndham Manchester Hartford Motel Manchester

Frequently asked questions

Does Hawthorn Suites by Wyndham Manchester Hartford have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

Is Hawthorn Suites by Wyndham Manchester Hartford pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hawthorn Suites by Wyndham Manchester Hartford?

Self-parking is free at this property.

What time is check-in at Hawthorn Suites by Wyndham Manchester Hartford?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hawthorn Suites by Wyndham Manchester Hartford?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hawthorn Suites by Wyndham Manchester Hartford located?

Situated in Manchester, this motel is within 3 miles (5 km) of Wickham Park, Manchester Parkade and Rockville General Hospital. Manchester Memorial Hospital and Rentschler Field are also within 3 miles (5 km).

Hawthorn Suites by Wyndham Manchester Hartford Reviews

Reviews

6.6
Rating 10 - Excellent. 304 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 108 out of 1000 reviews" "
Rating 2 - Terrible. 235 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2021

2/10 Terrible

Unstoppabletasha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst
Stayed 4 nights in Nov 2021

2/10 Terrible

Jaz

Disliked: Cleanliness
The hotel is being sold so no cable wifi or phones
Stayed 2 nights in Nov 2021

2/10 Terrible

Amy

Stayed 2 nights in Nov 2021

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. There was dust on the counters and refrigerator. There were burn marks on the blankets that they tried to hide by flipping them upside down. They only had one poor girl working almost continuously the whole weekend. They gave us only 1 key for 2 people which continually deactivated. They did not have cable or WiFi service during our stay. I believe they have residents that live at the hotel- There was a party until around midnight or later. The people below our room lit a small campfire right outside our door, sang songs, danced, and carried on all night long. The bathroom is tiny- Barely enough room to stand having only a toilet with a loose seat, a simple sink, and shower with a broken shower head. The smoke detector was hanging off the ceiling by wires just above the bed. When I brought these issues to the employee at the desk, she said she would issue a full refund for our stay, but then couldn’t because we booked with Expedia. She asked me to call Expedia and give them her personal phone number so she could explain to give me the refund. The girl that was working was nice enough, but absolutely everything else about the experience was a shudder-inducing catastrophe. I have never imagined such an awful experience. Avoid at all costs. You’d be more comfortable and safe sleeping in your car.
Stayed 2 nights in Nov 2021

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets, tub, & surfaces were disgusting.
Stayed 1 night in Nov 2021

2/10 Terrible

Sebastian

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No llegamos a hacer el Check in. Nos atendieron en la recepcion con luces apagadas diciendo que el hotel habia quebrado y que les estaban cortando los servicios de a poco. El dia que debiamos ingresar habian cortado el cable y la internet, y nos adelntaron que no sabian hasta cuando tendrian agua y energia! Chateamos con Expedia y no nos solucionaron el inconveniente. Tuvimos que buscar hotel por nuestra cuenta, aun no se si nos cancelaron la reserva sin costo o nos hicieron algun cargo!? 😡😡
Stayed 5 nights in Nov 2021

4/10 Poor

louise

Travelled with family
Disliked: Cleanliness, staff & service
No toilet paper.. took 29 minutes to get some from front desk. No remote for tv. No paper towels and no dish soap in a unit that was supposed to be stocked with all I needed.
Stayed 1 night in Oct 2021

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

Aylin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
disgusting and dirty! looks nothing like the pictures.
Stayed 1 night in Oct 2021

4/10 Poor

Kevin

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with this stay. Had to wait 30 min to get into the building to check in because police were looking for someone on the property, the person who had the room prior to me had been smoking drugs in the room. There was no breakfast at all and property was unsafe.
Stayed 2 nights in Oct 2021

4/10 Poor

Holly

Business traveller
Disliked: Cleanliness, property conditions & facilities
The accommodation was dirty and the first room i was assigned had dirty sheets and dead bugs on the floor. The second room was cleaner but there qas no shower curtain and the stove was filthy beyond measure. See picture below.
Stove worthy of health department attention
Stayed 3 nights in Oct 2021

10/10 Excellent

Keith

Stayed 1 night in Oct 2021

2/10 Terrible

Sarajane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT Recommend this hotel.
No towels. We had to ask front staff to get towels. towels were so thin and old grey like dust cloth. No tissue papers. Staff told me no more supply ordered because this hotel is going to resold soon. No hungers. Only one cup and a plate in a kitchen. No breakfast though it states. No coffee in a lobby. Floor is sticky. No staff during check out time.
Stayed 2 nights in Oct 2021

2/10 Terrible

Ashkeya

Stayed 1 night in Oct 2021

2/10 Terrible

JAMIE, LEXINGTON PARK

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were stuck in traffic and arrived late- we called the 3 numbers listed on the board. They closed at 11 and we showed up at 11:30. In none of their communications for our upcoming trip did it tell us they close at 11.One person hung up on us - no help! I’ll be reporting this. They were Terrible!!!
Stayed 1 night in Oct 2021

2/10 Terrible

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks.
Bedding is covered in long black hair and what appears to be pubic hair, floors are all sticky, blood on the ceiling, no towels and tv doesnt work
Stayed 1 night in Oct 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON"T STAY HERE
Dirty, one towel that's it. Waited over 20 minutes to even get in lobby as no one was there and door was locked. Front desk person was incomprehensible. Overcharged $150 for incidentals, still waiting on $50 being refunded almost a week later. AVOID
Stayed 1 night in Oct 2021

4/10 Poor

Brian

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Absolutely nothing, we got off our flight an arrived to what we thought by how they post their pics onlin
Stayed 4 nights in Oct 2021

2/10 Terrible

Raymonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
The service was terrible and unprofessional. Room was dirty. Insufficient supplies available and the front desk would not comply because her shift was ending soon. Dont stay here !!!!
Stayed 1 night in Oct 2021

4/10 Poor

Anamarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2021

2/10 Terrible

Ashley

Stayed 2 nights in Oct 2021

2/10 Terrible

Jessica Marie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was scary- girl at the front desk could barley keep her eyes open. We were put in a room that was barley clean and had no towels.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021