Universal Hotel Laguna

4.0 star property
Waterfront hotel with an outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Universal Hotel Laguna

On the beach, white sand
Outdoor pool
Exterior
Minibar, desk, free WiFi, bed sheets
On the beach, white sand

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Sea View

Highlights

Air conditioning
LED TV
Renovated in 2019
Private bathroom
Hairdryer
Minibar
Champagne service
Digital channels
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room (2 adults and 1 child)

Highlights

Air conditioning
LED TV
Renovated in 2019
Private bathroom
Hairdryer
Minibar
Champagne service
Digital channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Single Murphy Bed

Standard Room, Sea View (2 adults and 1 child)

Highlights

Air conditioning
LED TV
Renovated in 2019
Private bathroom
Hairdryer
Minibar
Champagne service
Digital channels
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Single Murphy Bed

Standard Double Room, City View

Highlights

Air conditioning
LED TV
Renovated in 2019
Private bathroom
Hairdryer
Minibar
Champagne service
Digital channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Via Costa i Llobera, Capdepera, Illes Balears, 07589

What's nearby

  • Playa de Canyamel - 2 min walk
  • Torre de Canyamel - 3 min drive
  • Canyamel Golf - 6 min drive
  • Son Moll Beach - 11 min drive
  • Cala Agulla Beach - 12 min drive

Getting around

  • Manacor Station - 32 min drive
  • Palma de Mallorca (PMI) - 67 min drive

Restaurants

  • ‪Panetosto - ‬16 min drive
  • ‪La Bodeguita - ‬11 min drive
  • ‪Fonoll Mari Restaurant - ‬16 min drive
  • ‪Bar Playa - ‬12 min drive
  • ‪Sa Punta - ‬15 min drive

About this property

Universal Hotel Laguna

Upscale hotel by the sea, refurbished in 2019
You can look forward to a terrace, a garden and a playground at Universal Hotel Laguna. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 2 bars and a restaurant.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), luggage storage and a 24-hour front desk
  • Concierge services, a lift and a front desk safe
  • Smoke-free property and tour/ticket information
Room features
All 118 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Extra amenities include:
  • Bathrooms with hairdryers and shampoo
  • 24-inch LED TVs with digital channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
  • Towels fee: EUR 6 per person, per week

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Property Registration Number 1170

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Universal Hotel Laguna Hotel
Universal Hotel Laguna Capdepera
Universal Hotel Laguna Hotel Capdepera

Frequently asked questions

Does Universal Hotel Laguna have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Universal Hotel Laguna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Hotel Laguna?

This hotel doesn't offer parking.

What time is check-in at Universal Hotel Laguna?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Universal Hotel Laguna?

Checkout is at noon.

Where is Universal Hotel Laguna located?

Located in Capdepera, this beachfront hotel is on the boardwalk and within 1 mi (2 km) of Playa de Canyamel, Cuevas de Artà and coves d'Artà. Playa Font de Sa Cala and Playa de n'Aladern are also within 3 miles (5 km).

Universal Hotel Laguna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday 2024
Very relaxing , lovely hotel.
Stayed 13 nights in Jul 2024

10/10 Excellent

Magdalena

Stayed 7 nights in Jul 2024

10/10 Excellent

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Álvaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2023

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Gerd

Travelled with family
Liked: Cleanliness, staff & service
Top Lage direkt am Meer
Stayed 2 nights in Aug 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service
las instalaciones están anticuadas, el personal muy muy amable
Stayed 1 night in Aug 2024

8/10 Good

Leonie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage direkt am Strand und sehr netter und aufmerksamer Service. Unser Zimmer (mit Verbindungstür) war leider sehr hellhörig und man konnte jedes Wort der Nachbarn hören.
Stayed 9 nights in Jul 2024

10/10 Excellent

michele

Stayed 7 nights in Jul 2024

10/10 Excellent

michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacanza in famiglia e amici. Siamo stati benissimo, hotel con accesso diretto su una baia di acqua cristallina, buffet completo e abbondante, ottima cucina. Camere di discrete dimensioni con balcone, molto pulite. A ogni piano è presente un distributore di acqua fredda e calda gratuito con cui riempire le proprie bottiglie, davvero molto utile. Animazione soft, ping pong e biliardo. Servizio molto attento, tutto il personale è molto gentile e sempre sorridente. Il giorno della partenza ci hanno messo a disposizione una camera di servizio gratuita per farci una doccia prima di andare in aeroporto, non abbiamo perso un giorno di mare! È stata una gran bella vacanza!
Stayed 7 nights in Jul 2024

8/10 Good

Laura

Stayed 7 nights in Aug 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service
Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet
Stayed 5 nights in Aug 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!
Stayed 5 nights in Jul 2023

10/10 Excellent

Rubén

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal war super-freundlich und extrem bemüht. Frühstück vielfältig und sehr lecker.
Stayed 3 nights in May 2022