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Stylish property on the shore with 2 outdoor swimming pools

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Dates

July 2024

August 2024

2 outdoor pools, pool umbrellas, pool loungers

In-room safe, desk, free cots/infant beds, free WiFi

Overview
Rooms
Location
Policies

8.0

Very good

Popular amenities

All-inclusive

Restaurant

Bar

Pool

Breakfast included

Spa

Explore the area

Melinas Merkouri 1, Ammoudara, Malevizi, Crete Island, 71414

Heraklion Port9 min drive
Heraklion Archaeological Museum9 min drive
Ammoudara Beach11 min drive
Heraklion (HER-Nikos Kazantzakis)21 min drive

Most relevant reviews

8/10 Good

Personnel au top, complexe très bien entretenu et très propre. Chambre un peu vieillissante mais correcte, terrasse asse...

Jean-Charles

May 12, 2023

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 2 of 2 rooms

Standard Room

Highlights

Furnished balcony or patio

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Hairdryer

Private bathroom

Free bottled water

24 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Family Room

Highlights

Furnished balcony or patio

Air conditioning

Free cots/infant beds

Fridge

LCD TV

Separate bedroom

Hairdryer

Private bathroom

50 sq m
Sleeps 4
1 Double Bed and 1 Single Bed OR 4 Single Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

includes taxes & fees

26 Jul - 27 Jul

About the area

Malevizi

Located in Malevizi, Dessole Dolphin Bay Resort – All Inclusive is in the suburbs and on the beach. Nikos Kazantzakis Museum and Historical Museum of Crete are cultural highlights, and some of the area's landmarks include Palace of Knossos and Venetian Walls. Travelling with kids? Consider Natural History Museum of Crete and Watercity Waterpark. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.

Visit our Malevizi travel guide

What's nearby

Heraklion Town Hall - 8 min drive
Koules Fortress - 9 min drive
Heraklion Port - 9 min drive
Heraklion Archaeological Museum - 9 min drive
Ammoudara Beach - 11 min drive

Getting around

Heraklion (HER-Nikos Kazantzakis) - 21 min drive

Restaurants

‪Πετούσης Αμουδαρα - ‬11 min walk
‪Star Cafe - ‬3 min drive
‪Havana Beach Bar - ‬15 min walk
‪Heaven Beach - ‬14 min walk
‪Oregano - The Grill Project - ‬4 min drive

About this property

Dessole Dolphin Bay Resort – All Inclusive

Upscale all-inclusive property near Heraklion Port

At Dessole Dolphin Bay Resort – All Inclusive, you can look forward to a free breakfast buffet, 2 poolside bars and a terrace. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a massage, aromatherapy and a facial at Aegeo Spa, the on-site spa. Make sure that you enjoy lunch and dinner, along with local and international cuisine and a poolside location at the two on-site restaurants. Enjoy on-site activities, such as basketball and volleyball. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.

You'll also enjoy perks such as:

2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
2 outdoor tennis courts, babysitting (surcharge) and a billiards/pool table
A gift shop, beach umbrellas and multilingual staff
Massage treatment rooms, luggage storage and a TV in reception

Room features

All 259 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.

Extra amenities include:

Childcare services and free infant beds
Bathrooms with baths or showers and free toiletries
LCD TVs with satellite channels
Furnished balconies or patios, fridges and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Limited gourmet or à la carte dining

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Tennis

Volleyball

Entertainment

On-site entertainment and activities

Languages

English, French, German, Greek, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
2 poolside bars
2 restaurants
A bar/lounge
Snack bar/deli

Restaurants on site

Beach Tavern Pasiphae
Main Restaurant Minos

Things to do

2 outdoor pools
2 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free cot
In-room babysitting
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting room

Outdoors

Beach loungers
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Sauna
Spa open daily
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
3 floors
Built in 1981
Designated smoking areas
Mediterranean architecture

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels

Entertainment

LCD TV with satellite channels

Food and drink

Free bottled water
Refrigerator

Outdoor space

Furnished balcony/patio

Air conditioning
Desk
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

The seasonal outdoor pool opens in April

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Dessole Dolphin Bay Resort Malevizi

Dessole Dolphin Bay Resort All Inclusive

Dessole Dolphin Bay Malevizi

Dessole Dolphin Bay All Inclusive Malevizi

Dessole Dolphin Bay Resort All Inclusive Malevizi

Dessole Dolphin Bay All Inclusive

ssole Dolphin Inclusive Malev

Dessole Dolphin Bay Resort – All Inclusive Malevizi

Frequently asked questions

Does Dessole Dolphin Bay Resort – All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The swimming pool will be closed during the winter.

Is Dessole Dolphin Bay Resort – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dessole Dolphin Bay Resort – All Inclusive?

Limited spots are available.

What time is check-in at Dessole Dolphin Bay Resort – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dessole Dolphin Bay Resort – All Inclusive?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dessole Dolphin Bay Resort – All Inclusive?

Yes, the property is all-inclusive. Activities include tennis, volleyball and more.

Where is Dessole Dolphin Bay Resort – All Inclusive located?

Nestled on the beach, this Malevizi property is within 3 mi (5 km) of Ammoudara Beach, Pantanassa and Pankritio Stadium. Foundation for Research and Technology - Hellas is 3 mi (4.8 km) away.

Dessole Dolphin Bay Resort – All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

YI

22 Aug,2021

Disliked: Property conditions & facilities, room comfort

Very basic hotel. Good for families not couples.

Room is very basic. Hard and uncomfortable bed. Only 1 pillow on each side. Pool and facilities are actually not bad but it was very chaotic with tons of children running around. Buffet offered very unauthentic cheap food so we did not really eat there despite paying for all inclusive. The dining hours are very fixed. Anything with decent quality, such as a frappe, costs premium surcharge. Service was just OK. Positive: 1. free and abundant parking onsite (very useful since we rented a car to explore the island) 2. It is on the beach. Not the nicest beach on Crete, but still a good beach with a few tavernas and walking distance to a few more places on the street side. Chairs are full during the day but emptied out during dinner time. Overall it was a great place to lay our heads but I did not feel like I was in Crete. It’s great for families though, not so much for romantic couple trip.

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

3 Nov,2019

Liked: Cleanliness, amenities, property conditions & facilities

Property is charming and most of the staff are wonderful. Lots of food, drinks and fun things to do. However, I had a scary experience with one of their staff members

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

22 Sept,2019

Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

17 Jun,2019

Stayed 7 nights in Jun 2019

10/10 Excellent

Lys

17 Sept,2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a pleasant trip for me! Staff was friendly overall, free sodas, coffee and water. The included drinks were always clear on the menu. The meals were always good and the pools were clean. Having the beach access was a plus as well! My room was surprisingly big and had a large balcony which was so nice to relax in. Shower pressure was great! There were quite a few mixed drinks included, plus a local beer and wine. Other mixed drinks were extra, but I stuck with the included ones as that was enough variety for me! Thank you for the great stay, which I could have been there longer!

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

10 Jun,2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel to stay at. Lots of entertainment- bbq night was excellent. Staff were very helpful and friendly. Would say more 3* than 4* because of bathrooms- shower curtains and no individual toiletries just a soap pump on the wall are more 3* than 4. The reason I wouldnt stay here again is that friom the beach the view of the nearby power station and the smoke it was producing wasnt the best Greek view we have had. .

Stayed 4 nights in Jun 2018

6/10 Okay

ALAN

4 Jun,2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The resort is very nice. Very clean, the bungalows are charming, clean, comfortable and quiet, the beach is very nice. You will really enjoy your stay as long as you DO NOT EAT HERE. The food is abominable and there are only a handful of drinks included in the "all inclusive" program. Walk a few hundred meters outside the gate and there are lots of nice, reasonably priced restaurants and tourist shops. We particularly liked uncle George's tavern for dinner but whatever you do, do NOT eat at the resort.

Stayed 3 nights in May 2018

10/10 Excellent

nick

22 May,2018

Liked: Cleanliness, staff & service, property conditions & facilities

good value

very reasonably priced so good value. food was good for buffet style eating. food was exceptional at the tavern. right on the beach

Stayed 7 nights in May 2018

10/10 Excellent

Jonathan

20 Apr,2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

I stayed here for one night. It was very cheap and nice for what I got. The food was all great, drinks were decent, and the beach and pool area was very nice. Would recommend for a night or too, but probbably not for more than a week as there is not enough to do.

4/10 Poor

Verified traveller

7 Oct,2017

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, room comfort

Nice hotel..did not get a double bed

Hotel overall good for family’s room no tissues or earbuds etc...tidiness very poor.food was almost the same everyday.

Stayed 3 nights in Sep 2017

10/10 Excellent

Irene , Boston, MA

1 Oct,2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Awful Wi-Fi

Stayed there 16-26 of September, 2017 with family.The hotel left an excellent impression. The beach is very good, the food was great. The premises were in very good condition. The location is very good- you can get to Heraklion by bus in 15 minutes. The only one drawback was Wi-Fi. Auwul! Shows full signal and I couldn't even get to Skype. It was important to me and my family and made me to spend extra money on communications.

Stayed 10 nights in Sep 2017

8/10 Good

Verified traveller

8 Jun,2017

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff. Ideal for families. Good beach, nice pool and water slides were a bonus!

Stayed 5 nights in May 2017

8/10 Good

RP, York

4 Jun,2017

Liked: Staff & service

Nice all inclusive resort.

Great staff, good food, nice pool and grounds. Rooms are a little worn and could use a facelift but were comfortable and nothing was wrong, just a bit worn (e.g. Bathroom caulking was wearing). One real downside as I was traveling with teens was the wifi was pretty poor, which disappointed them, but maybe not a bad thing on a vacation. :-)

Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

1 Jun,2017

Poor

Rooms are small, beds aren't comfortable and no proper duvets given, just a sheets. I understand that it's hot but 4stars hotels do provide a good bedding. Not in this case. Shower was extremely small And water flooded the whole bathroom when takin it. Shower curtains were all yellow from dirt and smelled bad. Food was disappointing, rice always undercooked, same as fish and potatoes. Not coincidently as same story repeated itself every day. So I could say that there was loads of food but not much quality to it. The only good food you'd get was in a pool tavern, where you could get fresh scewers and kebab every day. Animation team is quite weak as there wasn't much entertainment prepared, especially for rainy days. We've been to many all inclusive resorts and from experience I could say that preparation is minimalistic. What saved our trip is great slides by the pool and that hotel is located right by the sea, where we've spent most of our time. At the bars there's only very few spirits to chose from, if wanted something different there's €5 charge for each spirit, which was new and unusual to us. Oh yeah, coffee is free from the machines which usually had a problems(no milk, overheating, overpooring..) , if wanted proper espresso there's €2 charge. And finally majorly advertised sauna, hot tub And massages! It's not inclusive in the hotel price, massages are something like €180, but as been told we will make you discount and do it for 130 :))) no thank you :))

Stayed 7 nights in May 2017

8/10 Good

Elulu, London

29 Sept,2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Enjoyed the stay overall. Very good location next to the beautiful beach.

8/10 Good

Kerri, Blantyre, Malawi

28 Jul,2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Our family thoroughly enjoyed our time here. My husband and I relaxed, whilst our daughter loved the water slides, swimming pools and beach. I would on highly recommend it for family holidays, but probably not a first choice for those who do not have kids in tow. The staff were highly efficient and friendly on the whole. The staff at the mini club were very friendly and involved and always making sure the children were entertained and happy. We arrived at the hotel before check in time, but were checked in with a smile and allowed to use all facilities until our room was ready. Yes, the food is repetitive like at all resorts of this type, but perfectly adequate and of. A good standard. Our only compliant in the main restaurant is that cutlery an plates are whipped away extremely quickly if you pause while eating... Our room probably had the best view in the whole hotel and was comfortable. It was in the email hotel block, so unable to comment on garden rooms. Unfortunately it was noisy when there was a disco at the wine bar ( not every night luckily). For those looking for an authentic Greek cultural holiday,this hotel is probably not for you. But if you want to relax while your kids have fun, this is a great choice on the beach, within easy walking distance to shops and restaurants and right on the bus route to Heraklion town.

8/10 Good

Ali, Izmir, Turkey

4 Oct,2015

Liked: Cleanliness, staff & service, room comfort

Carefree stay

Other than the watery cold drinks, ww didn't have any trouble at all. I want to thank Mr. Vasillakis, the hotel manager for his effort for our comfort.

8/10 Good

MALA, izmir, Turkey

4 Oct,2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with nice facilities.

We really enjoyed our time at the hotel.The hotel manager, Mr. Vasillakis is great man. The only dissappointing thing about the hotel is the quality of the all cold drinks. They are all noname tasteless products.

8/10 Good

Dogbum, UK

23 Aug,2015

Liked: Cleanliness, staff & service, property conditions & facilities

Worth the money.

We booked two weeks in mid august 2015 for two adults and a five year old child for £1530 so I can't complain. It's a four star, which if you are familiar with how a hotel gets its stars it's right for this hotel. Entertainment (animation) staff are excellent, the restaurant staff and room staff are also good. Cleanliness of the hotel is fantastic and the manager keeps a keen eye on this. The accommodation is up ok but despite reports of it being recently renovated is still out of date and not all that good. I did have a family room booked but opted to be in the main block as i heard it was newer. We did also view the family rooms but decided not take one despite paying for one as they were even more out of date. Food is ok but not but ranks as average. I have worse and better at his class of hotel. Over all we all we enjoyed our stay. We hung out at the slide pool most days as the beach as annexed early on by the Russian guests who quickly laid claim the the area around the main swimming pool. The staff are what makes this hotel and I would recommend it for a families as a great place to go. The local area is boring but a bus ride away is Heraklion and recommended day trip is to Santorini. Enjoy

10/10 Excellent

Julia, London

5 Aug,2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to beach

Food was excellent, staff was very friendly, good for family with children , very clean, beach towels supplied, 2 minutes to the beach ! We will definitely recommend the hotel to friends.

6/10 Okay

jonathan, uk

15 Jun,2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

my personal review

1. bed was not made up each night, a first for me from any hotel ive ever stayed in worldwide! 2. small towels where forgotten by housekeeping one night. 3. staff not friendly and do not speak English. 4. everybody including staff where all Russian. was this a Russian owned hotel. 5. breakfast and dinner menu extremely limited. 6. poor quality watered down beverages 7. horrible beach not maintained along with stones in water making it very painful getting in and out of the sea. 8. poor value for money hotel. will not be back. if your Russian then I guess its for you.

8/10 Good

Jean-Charles

Travelled with partner

12 May,2023

Liked: Cleanliness, staff & service

Personnel au top, complexe très bien entretenu et très propre. Chambre un peu vieillissante mais correcte, terrasse assez spacieuse. Hôtel à 7 km du centre d'heraklion, accolé à une belle plage privée avec transats. Repas : petit dej très correct, beaucoup de choix (sucré / salé), déjeuner et dîner : pas mal de choix mais souvent la même chose. Transport en commun toutes les 20 mn pour aller au centre d'heraklion. Pour visiter les autres villes, voiture obligatoire, pour visiter les autres îles, prévoir des excursions.

Stayed 7 nights in May 2023

10/10 Excellent

nabila

7 May,2023

Liked: Staff & service, property conditions & facilities

J'ai passer un agréable séjour,sans regret...

Stayed 9 nights in Apr 2023

8/10 Good

NASKOS

Business traveller

6 May,2023

Liked: Cleanliness, staff & service, room comfort

Φιλικό και ευγενικό περιβάλλον. Πέρασα όμορφα.

Stayed 3 nights in May 2023

10/10 Excellent

Mauro, Rho

25 Aug,2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2022

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Dessole Dolphin Bay Resort – All Inclusive

Choose dates to view prices

Photo gallery for Dessole Dolphin Bay Resort – All Inclusive

Very good

Popular amenities

Explore the area

Most relevant reviews

ExperimentalCarousel

8/10 Good

Room options

View all photos for Standard Room

Standard Room

Highlights

View all photos for Family Room

Family Room

Highlights

Similar properties

Agapi Beach Resort - All Inclusive

About the area

Malevizi

What's nearby

Getting around

Restaurants

About this property

Dessole Dolphin Bay Resort – All Inclusive

All-inclusive details

Food and beverages

Activities and facilities/equipment

Land activities

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Dessole Dolphin Bay Resort – All Inclusive Reviews

Reviews

Very good

8.4/10

8.6/10

8.8/10

7.8/10

8.0/10

Reviews

4/10 Poor

YI