We stayed for a night in Shirdi at Temple tree. We waited nearly 1.5 hours for check in, the process wasnt mentioned in the email, we missed some documents. The internet was not working for us to retrieve the documents (online). However they accomodated with a condtion that we procude the document via wattsapp.
Once checked in we noticed issues with amenities i.e. broken toilet faucets, no towels, cable tv not working etc. They were apparently really busy so could have missed proper room prep.
The hotel is a bit far from the temple and their transportation is rather under par, they have specific drop off points and dont accomodate additional requests. Most of the time, returning to back to the hotel was a private transportaion.
Back to internet, we did not have internet almost all the time we were there. Connecting to the internet was very convoluted as well. Every device needs a user/password, and every time the internet drops you would need a new one. We stopped trying after some time. Very dissappointed with their internet service.
Dining was included in our package, it was rather limited but was tasty.
I would give this hotel self proclaimed 4 star a 2.5 star, maybe 3 star as a stretch.
Two positives - cleanliness, and service. The dining staff needs a good praise here, they were very pleseant and accomodated our requests.
As for us coming back, the negatives out weigh the postivites to find alternatives for our next Shirdi trip.