2/10 Terrible
Sweta
Travelled with family
17 Dec,2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst Hotel! Worst check-in experience! Room was not ready at the time of check in, they kept moving us from one room to another, receptionist kept lying about the room. We got our room 3 hours later. We had buffet dinner at their restaurant- noodles were uncooked, staff doesn’t understand Indian national language or working language of the country, no one else was eating except my family, plastic found in Upma and ice-cream, flies on fruits and food, food was cold, naan felt like plastic - my mother fell sick and right now suffering from food poisoning. As if this was not enough, when we finally took a shower, the water was yellow straight from gutter, when we called them they said it’s rainwater, and they gave us two buckets of fresh but cold water, by that time one of us had already bathed with gutter water, and remaining two couldn’t bathe despite the fact that we had to visit a temple. When we asked them to connect with their owner or senior official they said he is in a meeting. Worst experience of our life! DO NOT GO THERE EVER!
Sweta
Stayed 1 night in Dec 2024