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Suites You Platinum

3.0 star property
Apartments with kitchens, a short walk to Gran Via

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Living area
Living area
Exterior
View from room
In-room dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, City View

In-room dining

Studio, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 29 sq m
  • Studio
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Standard Studio

Blackout curtains, soundproofing, free WiFi, bed sheets

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 16 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Blackout curtains, soundproofing, free WiFi, bed sheets

Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Superior Studio, 1 Double Bed, Kitchen

Blackout curtains, soundproofing, free WiFi, bed sheets

Superior Studio, 1 Double Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 22 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 3 Single Beds

Blackout curtains, soundproofing, free WiFi, bed sheets

Studio, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 26 sq m
  • Studio
  • Sleeps 3
  • 3 Single Beds

View all photos for Apartment, 1 Bedroom, City View

Living area

Apartment, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dining table
Flat-screen TV
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Calle Preciados, 42, Madrid City Center, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 17 min walk - 1.5 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas) - 25 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬1 min walk
  • ā€ŖEl Asador de Aranda - ā€¬1 min walk
  • ā€ŖO' Faro Finisterre - ā€¬1 min walk
  • ā€ŖSteakBurger - ā€¬1 min walk
  • ā€ŖTim Hortons - ā€¬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Suites You Platinum

Apartments with kitchens, a short walk to Gran Via
Express check-out and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment features free WiFi and a kitchen with a fridge, a stovetop and a microwave. A flat-screen TV, a coffee/tea maker and a hairdryer are among the other amenities available to guests.
Suites You Platinum offers 9 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Madrid apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 11:00 AM to 3:00 PM; EUR 20 per night; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Luggage storage
  • Mobile key entry

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 9 units
  • Soundproofing

Policies

Check-in

Check in from 2:00 PM to 7:00 PM and 2:00 PM to 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in

Access methods

Private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (1476 ft away; open 11:00 AM to 3:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Suites You Apartment Madrid
Suites You Apartment
Suites You Madrid
Suites You Platinum Madrid
Suites You Platinum Apartment
Suites You Platinum Apartment Madrid

Frequently asked questions

Is Suites You Platinum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suites You Platinum?

Limited spots are available.

What time is check-in at Suites You Platinum?

Check-in is from 2:00 PM to 7:00 PM, and from 2:00 PM to 7:00 PM.

What time is check-out at Suites You Platinum?

Checkout is at 11:00 AM.

Does Suites You Platinum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Suites You Platinum located?

Located in Madrid Centro, this apartment building is within a 5-minute walk of Preciados Street, Gran Via and Plaza de EspaƱa - Princesa. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Santo Domingo Station are within a 5-minute walk.

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Suites You Platinum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 12 out of 96 reviews
Rating 4 - Poor. 4 out of 96 reviews
Rating 2 - Terrible. 10 out of 96 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Location is great!
Stayed 4 nights in Feb 2025

8/10 Good

Luz

Liked: Cleanliness, property conditions & facilities
You need to have international internet service to get into your room. The sofa cushions were stained/dirty and the sofa bed mattress was of poor quality, very uncomfortable. Not enough toilet paper left in the room for 5 guests staying for 3 nights. When we asked for more, they responded by asking for permission to enter the room, which we did not see in time since we had no Internet service in Europe.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments en good condition
Stayed 5 nights in Sep 2024

8/10 Good

Jeet

Liked: Cleanliness, room comfort, communication
The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didnā€™t work and they didnā€™t attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on whatā€™s AP, but didnā€™t respond.
Stayed 3 nights in May 2024

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Check in was an extremely frustrating process. We landed and weā€™re hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions donā€™t indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didnā€™t know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldnā€™t answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal es divino en todo momento, muy accesibles y eso es muy importante, desde como llegar hasta irnos y poder dejar nuestras maletas unas horas para que las cuidaran. Igual que la localizaciĆ³n, muy cĆ©ntrica, el elevador estaba en funciĆ³n. La limpieza de Ć”reas tambiĆ©n. Ellos tiene varias ubicaciones y estilo, recomiendo preguntarles por ellas.
Stayed 1 night in Jun 2025

8/10 Good

FABRICIO

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in May 2025

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Apr 2025

8/10 Good

Pontus

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Oct 2024

6/10 Okay

Ricardo

Liked: Cleanliness, room comfort, communication

Apartamento cƩntrico

Apartamento muy cĆ©ntrico, se trata de un piso que han reformado para dar lugar a 6 habitaciones. La entrada del piso es compartida por todos ellos. En el edificio no hay nadie resppnsable, tanta para abrir lanpuerta de la calle, como la del piso y la del apartamento, se debe usar una app y no se puede llegar antes pq la app indica que hasta las 14 horas no hay acceso. En toda mi estancia no logramos abrir la puerta de la calle con la app y tuvimos que recurrir a una llave que hay en un locker en la entrada. Las otras dos piertas sin problemas. El ascensor no funcionaba, nos lo avisaron con una semana de antelaciĆ³n pero me parece raro que en una semana no lo arreglen (en mi finca al dĆ­a siguente vienen los tĆ©cnicos). Nuestro apartamento estaba bien de tamaƱo aunque era interior, una ventana daba direcamente a una pared y la otra a un patio de luces. El wc estaba correcto aunque en la duƱa salĆ­a poco caudal de agua y la encimera de madera estaba bastante deteriorada. En cuanto al parking no estĆ” en la finca sino unas calles mĆ”s abajo, nosotros reservamos en el pkg de Callao por 18.95 euros el dĆ­a y estĆ” muy cerca. Creo honestamente que el apartamento es correcto pero 260 euros por una noche me parece excesivo por muy cĆ©ntrico que estĆ©.
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, communication
Stayed 2 nights in Jul 2024

10/10 Excellent

Xiomara Rosa

Stayed 2 nights in Jul 2024

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
La ubicaciĆ³n del apartamento es inmejorable, justo al lado de la plaza de Callao, seguramente vuelva a repetir en un futuro. La Ćŗnica pega es el aparcamiento, aunque estaba contratado con el alojamiento, es sĆŗper difĆ­cil acceder y aparcar. Por lo demĆ”s todo excelente, y la atenciĆ³n al cliente muy completa y atenta.
Stayed 2 nights in Jul 2024

8/10 Good

Ramon Daniel

Liked: Room comfort

Centrico y agradable

Stayed 2 nights in Oct 2023

6/10 Okay

sevgi

Stayed 2 nights in Jun 2023

10/10 Excellent

Shifa

Stayed 3 nights in Jun 2023

8/10 Good

William

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Lamentablemente indican que al tercer dƭa de hospedaje realizan limpieza de cortesƭa en la misma lo cual no fue asƭ por mƔs que la reclamamos muchas veces
Stayed 4 nights in May 2023

8/10 Good

Juan Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Al principio al ver el edificio puedes dudar de como serĆ” el apartamento, pero es tal cual las imĆ”genes. Muy limpio, espacioso y von una ubicaciĆ³n inigualable. La primera vez puede resultar confuso el metodo de entrada ya que para entrar tanto al edificio como al apartamento tiene que ser todo hecho por la aplicaciĆ³n, pero una vez hecho no hay problema.
Stayed 3 nights in Apr 2023

8/10 Good

JOSUE

Stayed 2 nights in Apr 2023

10/10 Excellent

Anthonia

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2023

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicaciĆ³n, camas muy cĆ³modas y cerca del metro .
Stayed 2 nights in Apr 2023

10/10 Excellent

Trond

Stayed 1 night in Mar 2023

8/10 Good

stephania

Liked: Cleanliness, room comfort

Muy buena opciĆ³n de alojamiento

Muy buena zona, facil de llegar. Su Whatsapp o comunicaciĆ³n mientras estĆ”ss con ellos no funciona de forma rĆ”pida
Stayed 1 night in Dec 2022