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Pestana Collection Plaza Mayor

4.0 star property
Hotel with a full-service spa, steps from Plaza Mayor

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Photo gallery for Pestana Collection Plaza Mayor

Couples treatment room(s), sauna, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, pool loungers
Lunch and dinner served
Reception
1 bedroom, minibar, in-room safe, desk
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
The current price is S$324
includes taxes & fees
30 Jul - 31 Jul

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Loft

1 bedroom, minibar, in-room safe, desk

Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Designer toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Day bed
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

1 bedroom, minibar, in-room safe, desk

Deluxe Plaza Mayor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

1 bedroom, minibar, in-room safe, desk

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Designer toiletries
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

1 bedroom, minibar, in-room safe, desk

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 14 min walk - 1.2 km
  • Museo Nacional Centro de Arte Reina Sofía - 16 min walk - 1.4 km
  • El Retiro Park - 6 min drive - 3.2 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Mesón del Champiñón - ‬3 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk

About this property

Pestana Collection Plaza Mayor

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Collection Plaza Mayor provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a Swedish massage, a body scrub and a body treatment at the on-site spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Buffet breakfast (surcharge), an electric car charging station and a front desk safe
  • Multilingual staff, a 24-hour front desk and tour/ticket information
  • Smoke-free property, 1 meeting room and massage treatment rooms
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 87 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Portuguese, Spanish

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includes taxes & fees
27 Jul - 28 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar
  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Collection Plaza Mayor have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM to 9:00 PM.

How much does it cost to stay at Pestana Collection Plaza Mayor?

As of 29 Jun, 2025, prices found for a 1-night stay for 2 adults at Pestana Collection Plaza Mayor on 30 Jul, 2025 start from S$324.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Collection Plaza Mayor pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Collection Plaza Mayor?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Collection Plaza Mayor located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

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Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 779 out of 961 reviews
Rating 8 - Good. 125 out of 961 reviews
Rating 6 - Okay. 31 out of 961 reviews
Rating 4 - Poor. 13 out of 961 reviews
Rating 2 - Terrible. 13 out of 961 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location, Great food.
Stayed 4 nights in Apr 2025

10/10 Excellent

geoff

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right next to Plaza Mayor but well insulated from the noise. Staff were very friendly and accomodating
Stayed 1 night in Jun 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location right on Plaza Mayor - nice breakfast nice suite
Stayed 2 nights in May 2025

10/10 Excellent

Zain-Ul-Abideen

Liked: Cleanliness, amenities, property conditions & facilities
Clean and hygienic environment, welcoming and helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly staff and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Mileidys

Liked: Cleanliness, amenities, property conditions & facilities
Fun area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and its incredible location. The staff was absolutely wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel. Convenient, beautiful historic building, staff overall nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aldey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful,clean,great food
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property super well located in the center of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location , breakfast could be more impressive but was fine
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Madrid and loved the amenities of swimming area and sauna. Wife also had an opportunity to use the spa.
Stayed 3 nights in May 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay so not much on which to judge but service was impeccable, location perfect and bed & pillows very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shaghayegh

Everything is Amazing
Stayed 2 nights in May 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was amazing and friendly. Would definitely stay again at a Pestana location based on this experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Htin Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana Plaza Mayor Madrid was wonderful. The location was amazing. We felt like we had easy access to all of Madrid. The hotel and our room was lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
I love the location ! It’s right in the middle of everything
Stayed 1 night in Mar 2025

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible all around, spa and location!
Stayed 2 nights in Oct 2024

8/10 Good

Ratna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect as it is walkable to most attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Aug 2024