See all properties

Pestana Plaza Mayor Madrid

4.0 star property
Hotel with a full-service spa, steps from Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Plaza Mayor Madrid

Interior
Cocktail bar
Minibar, in-room safe, desk, laptop workspace
Couples treatment room(s), sauna, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, pool loungers
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
The current price is S$332
includes taxes & fees
10 Feb - 11 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Loft

Minibar, in-room safe, desk, laptop workspace

Loft

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Designer toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Blackout curtains
Designer toiletries
Private bathroom
Separate bath and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Blackout curtains
Designer toiletries
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Designer toiletries
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Reception

Hotel Regina

Free WiFi
Restaurant
Air conditioning
Gym
9.8 out of 10, Exceptional, 2,118 reviews
The price is S$367
includes taxes & fees
17 Feb - 18 Feb
Hotel Regina
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk
  • Royal Palace of Madrid - 9 min walk
  • Prado Museum - 16 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 17 min walk
  • El Retiro Park - 5 min drive

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk
  • ‪Taberna de la Daniela - ‬3 min walk

About this property

Pestana Plaza Mayor Madrid

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Plaza Mayor Madrid provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a deep-tissue massage, a facial and aromatherapy at the on-site spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Buffet breakfast (surcharge), an electric car charging station and multilingual staff
  • Smoke-free property, a reception hall and tour/ticket information
  • Luggage storage, massage treatment rooms and a lift
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 87 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar
  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. One of the swimming pools will be unavailable from October 13 2024 until May 17 2025 (dates subject to change).

How much does it cost to stay at Pestana Plaza Mayor Madrid?

As of 3 Feb,2025, prices found for a 1-night stay for 2 adults at Pestana Plaza Mayor Madrid on 10 Feb,2025 start from S$332.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Plaza Mayor Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Plaza Mayor Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Plaza Mayor Madrid?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Plaza Mayor Madrid located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

Pestana Plaza Mayor Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 703 out of 876 reviews
Rating 8 - Good. 119 out of 876 reviews
Rating 6 - Okay. 31 out of 876 reviews
Rating 4 - Poor. 12 out of 876 reviews
Rating 2 - Terrible. 11 out of 876 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-around great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Donny

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Modern comfort in an historic building. Outstanding service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clay

Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at check-in time, they gave me a room earlier and the staff was very friendly throughout the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ross

Stayed 7 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Pestana Plaza Mayor exceeded our expectations. We are totally satisfied guests. We want to give our best compliments to the restaurant team for their service and the whole staff was very courteous and attentive. We are very happy and grateful for this wonderful experience at this very nice hotel.
Stayed 7 nights in Nov 2024

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location, in the middle of everything. Pleasantly surprised by an upgrade room at top floor facing the plaza. It was amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy Fleur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff, particularly reception, conceirge, porters and housekeeping. Good breakfast. Location was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

J.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. room was extremely small (but understandable for a major city). great food options in the area and underground parking is available across the plaza. pool terrace was a nice place to sit and read.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and we loved being in the old centre of the city within walking distance of the various sites of interest. The Plaza Mayor is a beautiful, vibrant and lively space, however our room overlooking the square was really quiet at night thanks to the double glazed windows.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely amazing. Staff was top notch. Location couldn’t be better
Stayed 3 nights in Oct 2024

8/10 Good

Ratna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect as it is walkable to most attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

NICOLAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible all around, spa and location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Stayed 4 nights in Oct 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in an unbeatable location. I'm highly recommended!
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness
It’s in the center of everything. It’s walking distance to everything. It’s inside the plaza which is really great but it’s also noisy at night because it’s a big tourist spot. The staff is not as friendly as they should be. Breakfast is so so. Not sure if I’d stay there again.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay, but not for the €350 price tag.
Service was good, location is excellent, and the indoor spa pool was very cool. The experience was lowered with the very small room (no space to open a suitcase), the shower leaking into the room, and that the hotel made no prior mention of the closed rooftop facilities. For the price which was higher than many peer and similarly located hotels, I didn’t think the value was there.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
Awesome!!!! The hotel is centrally located. The staff was amazing, they helped me with everything from directions, great recommendations in the area and reservations for trains and restaurants. I highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. The staff were always friendly and helpful. Just a beautiful hotel. Location was perfect.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very helpful staff. Excellent facilities including indoor pool, rooftop pool has wonderful views. Great hotel
Stayed 3 nights in Sep 2024