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Occidental Castellana Norte

4.0 star property
Madrid hotel in Hortaleza with 24-hour front desk and restaurant

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Photo gallery for Occidental Castellana Norte

Lobby
Down duvets, minibar, in-room safe, desk
Exterior
Interior entrance
Down duvets, minibar, in-room safe, desk
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
The current price is S$144
includes taxes & fees
9 Mar - 10 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room (Superior)

Down duvets, minibar, in-room safe, desk

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Down duvet
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (with extra bed)

Down duvets, minibar, in-room safe, desk

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Down duvet
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (Superior)

Down duvets, minibar, in-room safe, desk

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (with extra bed)

Down duvets, minibar, in-room safe, desk

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room (O! Fitness Room)

Down duvets, minibar, in-room safe, desk

Room (O! Fitness Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Down duvet
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050

What's nearby

  • IFEMA - 5 min drive
  • Hospital La Paz - 7 min drive
  • Plaza de Castilla - 8 min drive
  • Santiago Bernabéu Stadium - 8 min drive
  • Gran Via - 14 min drive

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 13 min drive

Restaurants

  • ‪Ni Hao - Arturo Soria - ‬15 min walk
  • ‪Bar Welcome Restaurante - ‬2 min walk
  • ‪El Metro - ‬7 min walk
  • ‪La Fragua del Pinar - ‬3 min drive
  • ‪Crono - ‬4 min walk

About this property

Occidental Castellana Norte

Upscale hotel near IFEMA
A terrace, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Occidental Castellana Norte. The on-site restaurant, Restaurante Neptuno, offers breakfast and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a local area shuttle
  • Express check-out, express check-in and meeting rooms
  • A 24-hour front desk, a water dispenser and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with cable channels
  • LED light bulbs, daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 metres
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (300 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 01 August and 31 August.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Frequently asked questions

Is Occidental Castellana Norte pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Occidental Castellana Norte?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Occidental Castellana Norte on 9 Mar,2025 start from S$144.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Occidental Castellana Norte?

Self-parking is available for EUR 20 per day.

What time is check-in at Occidental Castellana Norte?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Occidental Castellana Norte?

Checkout is at noon.

Where is Occidental Castellana Norte located?

Located in Hortaleza, this hotel is 2.4 mi (3.8 km) from Paseo de la Castellana and 3 mi (4.8 km) from IFEMA. Azca Financial District and Cuatro Torres Business Area are also within 3 miles (5 km). Fuente de la Mora Metro Station is 7 minutes by foot and Virgen del Cortijo Station is 8 minutes.

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Occidental Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 361 reviews
Rating 8 - Good. 145 out of 361 reviews
Rating 6 - Okay. 23 out of 361 reviews
Rating 4 - Poor. 6 out of 361 reviews
Rating 2 - Terrible. 2 out of 361 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Houssine

Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

MIGUEL

Everything was exelent!!!
Stayed 10 nights in Oct 2024

6/10 Okay

GABRIEL

Clean overall
Stayed 3 nights in Oct 2024

10/10 Excellent

Diego

Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

10/10 Excellent

Bianca

Would stay again!

10/10 Excellent

Kristin

Very nice hotel in a quiet part of the city.
It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Judd

Incredible hotel
Stayed 8 nights in Feb 2024

8/10 Good

John

Comfortable place close enough to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

mark

Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Shivashankar

Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

6/10 Okay

Lucia

Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10 Good

Francesco

Bed was amazing

8/10 Good

Andrew

Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Stayed 2 nights in Oct 2022

8/10 Good

Salman

The AC wasn't working, I was sweating inside, and outside was cold.
Stayed 1 night in Oct 2024

8/10 Good

James

Usefully positioned for office, inter-room noise
Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.
Stayed 2 nights in Apr 2024

8/10 Good

David

I can only complain about the air conditioning. Everything else was great
Stayed 1 night in Apr 2024

8/10 Good

Lili

breakfast was good no hotel airport shuttle and AC was not working
Stayed 1 night in Jul 2022

6/10 Okay

MARICELA

The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

8/10 Good

Teresita

Liked: Amenities
AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

8/10 Good

Luci

Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Candace Theodule A.

Super, tout était bien , personnel, accès, petit déjeuner
Stayed 3 nights in Nov 2024

10/10 Excellent

IVONNE GUTIERREZ

Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

La posizione e buon alloggio
Stayed 5 nights in Oct 2024

10/10 Excellent

Barry

..