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Hyatt Centric Gran Via Madrid

5.0 star property
Savor international flavors then unwind in style near Puerta del Sol’s vibrant nightlife. Stay connected while exploring nearby Plaza Mayor.

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Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Property entrance
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Gym
  • Housekeeping
  • Laundry
The current price is S$314
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Private bathroom
Designer toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Corner

Premium bedding, minibar, in-room safe, desk

Junior Suite, Corner

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bath and shower
Private bathroom
Rainfall showerhead
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Bathroom

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Gran Via View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Gran Via View)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Private bathroom
Designer toiletries
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Designer toiletries
Private bathroom
Hairdryer
  • 34.9 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Bar (on property)

Thompson Madrid, by Hyatt

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, (176)
The price is S$393
includes taxes & fees
2 Mar - 3 Mar
Thompson Madrid, by Hyatt
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About the area

Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 10 min walk
  • Royal Palace of Madrid - 12 min walk
  • Prado Museum - 17 min walk

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Takos - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides a terrace, dry cleaning/laundry services and 2 bars. The on-site restaurant, Hielo y Carbon, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), a water dispenser and meeting rooms
  • Multilingual staff, concierge services and luggage storage
  • A 24-hour front desk, a front desk safe and a porter/bellboy
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 159 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Centric Gran Via Madrid pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of 5 Feb,2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on 13 Feb,2025 start from S$314.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Gran Via Madrid?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hyatt Centric Gran Via Madrid located?

Located in Madrid Centro, this luxury hotel is steps away from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Gran Via Station are within a 5-minute walk.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 956 reviews
Rating 8 - Good. 140 out of 956 reviews
Rating 6 - Okay. 41 out of 956 reviews
Rating 4 - Poor. 19 out of 956 reviews
Rating 2 - Terrible. 10 out of 956 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing overall. From front desk to housekeeping they met all of our needs. The location was great too. In a very popular area of the city with great food.
Stayed 5 nights in Jan 2025

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service
The Hyatt Centric Madrid is a pet-friendly hotel, but we were unaware of this until our arrival. Upon entering our room, we noticed a strong odor resembling dog urine. We brought this to the attention of the concierge, who suggested we go for lunch to give them time to clean the room. However, when we returned three hours later, we were informed that no cleaning had taken place because there team did not noticed any foul smell. I explained that they might not have noticed the smell because they had become accustomed to it. Overall, we found the hospitality training of the staff to be lacking.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of the city. Lots of dining options in walking distance. Food and coffee in the cafe on the first floor were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

ahmad, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly, room design is comfort and elegance
Stayed 3 nights in Jan 2025

8/10 Good

Carlos, Boqueron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the availability of our room for a real early checkin.
Stayed 2 nights in Dec 2024

10/10 Excellent

diango

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff and location
Stayed 4 nights in Dec 2024

10/10 Excellent

sunory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. super nice staff .. very helpful ..
Stayed 5 nights in Nov 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Silva, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near to everything.
Stayed 6 nights in Nov 2024

10/10 Excellent

JOSE LUIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Should be have an parking space or valet parking
Stayed 1 night in Nov 2024

8/10 Good

Rosanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Somos alérgicos y había muchas pelusas en la habitación la limpieza no es buena,
Stayed 4 nights in Nov 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, great location and great service. Good looking building!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Iota

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here 2 nights, in the middle of all the action on Grand Via. We walked to shopping, bars/restaurants and important tourist attractions. Coming by car and needing to park could be problematic in this area due to high traffic. We arrived by taxi and it was very convenient. Our room balcony overlooked Grand Via shops which we loved. The staff is very friendly and attentive. The rooftop bar is a gem! Our family recommends this hotel without reservation. We’d love to stay here again if/when we will be back in Madrid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Winston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooftop. Staff is amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sofía

Stayed 4 nights in Oct 2024

10/10 Excellent

Glenda

Stayed 4 nights in Oct 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & location
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmad, Sura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to choose this hotel , it’s my favorite stay choice while visiting Madrid, though little pricy yet worth every cent paid ! This time I stayed on 7th floor and would like to make a small observation about the shower & sink water which its temperature flactuates un comfortably!! Also sometimes it’s a long wait for the elevators during peak times . Otherwise, I love everything in this hotel 👍👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro, coral gables

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. And excellent people.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nashaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Hyatt Centric. What a lovely hotel, incredible staff, spacious soundproof rooms and great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melida

Stayed 2 nights in Oct 2024