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Hostal Welcome

1.0 star property
Suburban hostal in Madrid with a 24-hour front desk

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Photo gallery for Hostal Welcome

Garden
Reception
Ballroom
Living area
Living area

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Triple Room, Shared Bathroom

Desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

Highlights

Air conditioning
Heating
Wardrobe
Desk
Daily housekeeping
Travel cot
  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Wardrobe
Desk
Daily housekeeping
Travel cot
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
C/ Casas de Miravete, 28B, Madrid, Madrid, 28031

What's nearby

  • El Retiro Park - 8 min drive - 8.5 km
  • Prado Museum - 8 min drive - 7.5 km
  • Gran Via - 10 min drive - 8.2 km
  • Puerta del Sol - 10 min drive - 8.6 km
  • Plaza Mayor - 11 min drive - 10.7 km

Getting around

  • Madrid Vallecas Station - 2 min drive
  • Villa de Vallecas Station - 2 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Blanco y Negro - ‬5 min drive
  • ‪Restaurante el Fogon del Caleyo - ‬7 min walk
  • ‪Restaurante Muxia - ‬7 min walk
  • ‪La Perla - ‬4 min drive
  • ‪La Lonjeria - ‬3 min drive

About this property

Hostal Welcome

Hostal near El Retiro Park
A terrace, a garden and laundry facilities are just a few of the amenities provided at Hostal Welcome. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), a TV in reception and smoke-free property
  • Concierge services, a 24-hour front desk and bike parking
  • Luggage storage, multilingual staff and a lift
Room features
All 90 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Shared bathrooms with showers
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Italian, Portuguese, Russian, Spanish

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  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 11 steps to reach entrance
  • Handrails in stairways (100 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Heating

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hostal Welcome
Hostal Welcome Hostel
Hostal Welcome Hostel Madrid
Hostal Welcome Madrid
Welcome Madrid
Hostal Welcome Hostal
Hostal Welcome Madrid
Hostal Welcome Hostal Madrid

Frequently asked questions

Is Hostal Welcome pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Welcome?

Self-parking is available for EUR 7 per day.

What time is check-in at Hostal Welcome?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hostal Welcome?

Checkout is at noon.

Where is Hostal Welcome located?

Located in Villa de Vallecas, this hostal is within 6 miles (10 km) of Faunia, El Retiro Park and Prado Museum. Puerta del Sol and Gran Via are also within 6 miles (10 km). Sierra de Guadalupe Station is 23 minutes by foot and Villa de Vallecas Station is 23 minutes.

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Hostal Welcome Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 62 reviews
Rating 8 - Good. 7 out of 62 reviews
Rating 6 - Okay. 14 out of 62 reviews
Rating 4 - Poor. 15 out of 62 reviews
Rating 2 - Terrible. 20 out of 62 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Krystian

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely and helpfull stuff, but the location is no good to be as hostel. You hear all day and night only noise and screeming children.
Stayed 2 nights in Jul 2023

2/10 Terrible

Heidi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I expected low budget but this place was awful. Very dirty. As 2 women we felt very uncomfortable with the people in the building. Children screaming late at night. Many unsavoury people hanging around. We did not feel safe, so we left and had to go somewhere else. The staff at the check in was nice.
Stayed 1 night in May 2025

6/10 Okay

Maria Isabel

Stayed 1 night in Dec 2023

10/10 Excellent

IONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien barato y económico
Stayed 1 night in Nov 2023

4/10 Poor

Luis Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un lugar para poder estar tranquilo, muchas personas que no te generan tranquilidad
Stayed 1 night in Sep 2023

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para quedarse una noche cumple las expectativas. Muy limpio.
Stayed 1 night in Sep 2023

2/10 Terrible

Liliana

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con del objetivo de un lugar para descansar barato
Stayed 1 night in Jul 2023

4/10 Poor

Tania

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023

2/10 Terrible

oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Antes de realizar la reserva, este hostal es un centro de acogida a migrantes irregulares-No nos hospedamos, llegamos a hacer el checking y cuando vimos las instalaciones nos fuimos. Hemos pagado una noche sin estar. No se ni como explicarlo, había decenas de personas en el exterior y en la recepción, de diferentes nacionalidades, madres con hijos pequeños, ropa colgada a modo de tendedero, las chanclas en las ventanas, los baños olían repugnantes, el aire acondionado de la habitación no funcionaba. La sensación de inseguridad nos hizo decidir no quedarnos. Si a la hora de realizar la reserva te informan que vas a un centro de inmigracion (La Asociación Sin Papeles de Madrid denuncia que “es preocupante que Cruz Roja esté usando un hostal de carácter temporal como un centro de acogida”) tienes la opción de elegir, sino esto lo que es es una estafa, un engaño, ya que nuestra intención era la de ir a un hotel/hostal. Una vergüenza la falta de información, ahora veo decenas de noticias denunciando la situación de este lugar. No hay nada en contra de los seres humanos que desafortunadamente se encuentran en esta situación, mi denuncia es por la falta de claridad a la hora de vender la reserva.
Stayed 1 night in Jun 2023

2/10 Terrible

Isabel

Disliked: Staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Apr 2023

6/10 Okay

Lorena

Stayed 1 night in Apr 2023

10/10 Excellent

MOSE

Liked: Staff & service, room comfort
이 가격에 이 정도면 훌륭하다. 지하철과 버스를 환승해야 하지만 마드리드 어디에서든 1시간 이내로 갈 수 있다. 그리고 장기 거주자들과 훈훈한 경험을 하기도 했다.
Stayed 1 night in Mar 2023

4/10 Poor

Ruben

6/10 Okay

Leticia

Disliked: Property conditions & facilities
El hostal estaba bastante limpio, los baños son compartidos y los colchones son muy cómodos, para dormir una noche de paso por madrid esta Ok, pero si que es cierto que eso era un sitio para refugiados e inmigrantes pagado por la comunidad de Madrid, y que lo alquilan como hostal pero no lo es. ( te sientes como si estuvieses en un colegió público de la de niños que hay corriendo por todo el hostal, y de la distribución del mismo )
Stayed 1 night in Oct 2022

2/10 Terrible

Rubisnaldo Eufemio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En la web de Expedia dice que este alojamiento tiene servicio de bar y restaurante y no lo tiene, además dice que la habitación era doble con baño compartido y tampoco es así, los baños son colectivos para todas las habitaciones. Exijo una indemnización, que se me devuelva mi dinero, estar en ese alojamiento fue un infierno, almohadas durísimas y ni un ventilador con la calor que hacía
Stayed 1 night in May 2022

8/10 Good

Pembi Sherpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice hostel but it has no tourist places nearby, it's industrial area.
Stayed 3 nights in Oct 2021

2/10 Terrible

tom

Liked: Cleanliness
Disliked: Staff & service, room comfort

ugly, industrial area

It's a refugee shelter. They aren't bad people, but they crowd the common area and use all the hot water. I had an absolutely cold shower. They clack loudly up and down the stairs with their plastic sandles. The WiFi doesn't work in the room even after paying extra for it. The hostal is in an ugly industrial area.

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities

Hotel limpio y agradable

Para el precio está bastante bien. No me gustó que no tuviera aseo individual pero no se puede pedir mucho.

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio no vale lo que te cobran, es muy caro para el servicio que dan

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ce n'est pas un hotel

ses des chambres de caserne sans salle de bains et même pas avec un lavabo les sanitaires son commune les w.c non pas de porte . ses une arnaque de proposer cette établissement comme un hôtel

4/10 Poor

Nazir

Disliked: Cleanliness, staff & service, room comfort

wifi malo y caro

Trato de los empleados correcto. Las duchas y banos compartidos no disponen de intimidad ni comodidad pero muy bien en limpieza

4/10 Poor

Rogerio, París

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Críticas

El Hostal Welcome, es un hostal sin calidad e incómodo. Además te cobran el servicio Wi-Fi en la habitación.