El Viso Smart

3.5 star property
Family-friendly hotel connected to a shopping centre in Chamartín with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Viso Smart

Exterior
Living area
Interior detail
Private kitchen
2 bedrooms, down duvets, individually decorated, individually furnished

Reviews

2.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 1 of 1 room

Deluxe Apartment, 2 Bedrooms, Kitchen, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
  • 85 sq m
  • City view
  • Sleeps 7
  • 2 Double Beds, 1 Single Sofa Bed and 1 Queen Sofa Bed

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About the area

Map
Calle Lopez de Hoyos 60, Madrid, Madrid, 28002

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive - 2.0 km
  • Prado Museum - 5 min drive - 3.9 km
  • El Retiro Park - 5 min drive - 4.2 km
  • Royal Palace of Madrid - 7 min drive - 5.3 km
  • Plaza Mayor - 8 min drive - 5.7 km

Getting around

  • Avenida de America Station - 6 min walk
  • Nuevos Ministerios Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • ‪Valdivia - ‬4 min walk
  • ‪Papa Johns Pizza - ‬4 min walk
  • ‪Figón el Baco - ‬5 min walk
  • ‪Aránzazu - ‬4 min walk
  • ‪Mi Taska - ‬1 min walk

About this property

El Viso Smart

Family-friendly hotel near Santiago Bernabéu Stadium
Located close to Thyssen-Bornemisza National Museum and El Retiro Park, El Viso Smart provides a nightclub, an art gallery on-site and a shopping centre on-site. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 coffee shops/cafes and dry cleaning/laundry services.
Other perks at this hotel include:
  • Self-service breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), books and a TV in reception
  • Smoke-free property, luggage storage and a front desk safe
Room features
All guestrooms are individually furnished, and have comforts such as free WiFi and dining tables.
Other amenities include:
  • Fridges and irons/ironing boards
  • Flat-screen TVs with digital channels
  • LED light bulbs, children's books and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6 AM to noon for a fee: EUR 9 for adults and EUR 9 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Dining table
  • Refrigerator

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 10 days before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 28 June 2024 to 27 June 2026 (dates subject to change).

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 12.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (66 ft away)
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 4:00 AM
  • Cleaning/housekeeping/linen fee: EUR 50 per day
  • Crib (infant bed) fee: EUR 12.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, sofa beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property
Parking height restrictions apply

Property is also known as

El Viso Smart Apartment Madrid
El Viso Smart Apartment
El Viso Smart Madrid
El Viso Smart Hotel
El Viso Smart Madrid
El Viso Smart Hotel Madrid

Frequently asked questions

Is El Viso Smart pet-friendly?

Yes, El Viso Smart allows cats and dogs (limit 1 total). There's a fee of EUR 9 per pet, per night. Service animals are exempt from fees.

How much is parking at El Viso Smart?

Limited spots are available.

What time is check-in at El Viso Smart?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM to 4:00 AM for a fee.

What time is check-out at El Viso Smart?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does El Viso Smart provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is El Viso Smart located?

This family-friendly Madrid hotel is located near the airport, within 3 mi (5 km) of Santiago Bernabéu Stadium, Thyssen-Bornemisza National Museum and Prado Museum. El Retiro Park and Museo Nacional Centro de Arte Reina Sofía are also within 3 mi (5 km). Avenida de America Station is 6 minutes by foot and Prosperidad Station is 8 minutes.

El Viso Smart Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

E. Maionica, Miami, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comments. Terrible host. Asking for cash-payment.
Stayed 2 nights in Dec 2017