2/10 Terrible
Kristy
11 Oct,2024
Disliked: Cleanliness, staff & service, property conditions & facilities
There is nobody at location for service when you call it rings to another hotel. That hotel told me they email you a code for the door. The office was not an office it was full of "stuff". The air conditioner was on it's last leg, very loud, had to shut it off. The smoke detector was beeping. Told the person that happened to be there. He took the battery out and said he'd get a new one tomorrow. We spent no time in there. When we came back to sleep, we thought we should use our sleeping bags and sleep on top of the horrible mattress. Pulled back the cover because the bed spread was stained. a few minutes later I looked and saw what appeared to be a bed bug on the end of the bed. WE HURRIED OUT AND ATTEMPTED TO SLEEP IN THE CAR! The next day we let Expedia know and the property would NOT refund our money!
Kristy
Stayed 1 night in Aug 2024