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ibis Mackay

4.0 star property
Mackay hotel in South Mackay with fitness centre and 24-hour business centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis Mackay

Exterior
Outdoor pool, pool loungers
Exterior
Front of property – evening/night
Breakfast, lunch served; Modern European cuisine, al fresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
The price is S$106
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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Parking included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (610)
The price is S$110
includes taxes & fees
19 Jan - 20 Jan
The Marco Polo
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About the area

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Harrup Park - 5 min drive
  • Mackay Enertainment and Convention Centre - 7 min drive
  • Caneland Central - 7 min drive
  • Mackay Base Hospital - 7 min drive
  • Bluewater Lagoon - 7 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Burger Urge - ‬7 min drive
  • ‪Shamrock Hotel - ‬5 min drive

About this property

ibis Mackay

Upscale hotel located in South Mackay
At ibis Mackay, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site Modern European cuisine restaurant, TurBARlence, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a water dispenser
  • 1 meeting room, tour/ticket information and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 152 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AUD 11 to 25 for adults and AUD 11 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • TurBARlence

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 11 to 25 for adults and AUD 11 to 25 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ibis Mackay?

As of 18 Jan,2025, prices found for a 1-night stay for 2 adults at ibis Mackay on 8 Feb,2025 start from S$106.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Mackay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ibis Mackay?

Self-parking is free at this property.

What time is check-in at ibis Mackay?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at ibis Mackay?

Checkout is at 10 AM. Late checkout is available for AUD 60 (subject to availability).

Where is ibis Mackay located?

Located in South Mackay, this hotel is within 3 miles (5 km) of Bakers Creek Conservation Park, Mackay Basketball and BB Print Stadium. Harrup Park and Ooralea Racecourse are also within 3 miles (5 km).

ibis Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 500 reviews" "
Rating 8 - Good. 164 out of 500 reviews" "
Rating 6 - Okay. 28 out of 500 reviews" "
Rating 4 - Poor. 18 out of 500 reviews" "
Rating 2 - Terrible. 13 out of 500 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Karina, Moranbah

Business traveller
Disliked: Property conditions & facilities
Was under renovations nothing open was not made aware of this whilst booking
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Just your average airport hotel. The free parking was great and the fellow at the front desk was very nice.
Stayed 1 night in Jan 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good only ther breakfast options needed more communication
Stayed 1 night in Jan 2025

6/10 Okay

Karina, Moranbah

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
I did not appreciate the up selling of joining the hotel chain during checkin. Despite indicating numerous times that I was not interested. The gentleman continued to offer it at every opportunity. I just want my keys to my room.
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the room was very comfortable and clean.
Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Just a box with little inside enough room to sleep. Great staff though
Stayed 1 night in Nov 2024

8/10 Good

RICHARD

Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rajit

Good
Stayed 1 night in Oct 2024

8/10 Good

Rachelle Jean Marie

Travelled with partner
I highly recommend this hotel. The room is very clean and comfy. Wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for an overnighter and it was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to catch early flight.
Quick stay to catch early flight. Convenient .
Stayed 1 night in Sep 2024

6/10 Okay

Greg

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor bar service staff Overpriced meals
Stayed 6 nights in Sep 2024

10/10 Excellent

Gary

Clean and functional
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 1 night in Sep 2024

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight for flight
Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Harry

Liked: Cleanliness, staff & service
Location at airport , away from everything
Stayed 2 nights in Sep 2024

10/10 Excellent

flora

Stayed 1 night in Aug 2024

4/10 Poor

Choi Mei

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Abel

Stayed 1 night in Sep 2024

8/10 Good

Scotty

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Was nice stay .i had a seperior room booked but the room i was given wasnt that big but was a loverly stay. Cleaners could do a slightly better job on bathroom .facial hairs all over sink .but easy fix
Stayed 1 night in Sep 2024

6/10 Okay

Dan

Average Hotel, but sadly one of the best available in Mackay at the time of booking.
Stayed 1 night in Sep 2024