Lugnez Holiday Rentals

"Nice hotel. Good breakfast. Close to railway station and city centre"

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Nice people, but very basic "

"very good hotel , nice people and breakfast "

"Very friendly, nice location. We enjoyed our short stay"

"We really enjoyed Hotel Kuentz! Clean cute room, food was great, lots of parking, staff was super!"

"A nice, quaint hotel outside of Basel. We found a parking spot fairly easily. We choose to take a bus into Basel, which was easy and affordable. Just a short walk to the stop. Everyone was very nice and helpful. They worked hard to keep the guests happy. The breakfast was very good. The restaurant was excellent. This is not a business hotel but a nice getaway. We did not use the pool, but it looked nice. The back garden was nice, with a stream running along it. Relaxing. They do have an outdoor hot tub, but the water looked like it needed to be changed out. It was a little green and foamy. The rooms were large and comfortable. The little tables next to the bed were attached to the wall but were sloped and needed repair. Just some minor maintenance issues. Overall a good stay and would stay again. "

"The property is set up for sporting events and has lots of activities. As well as a number of sports venues attached to or nearby the hotel. "

"Stay for one night between trains. Easy walking distance from the station. Nice clean room. Pleasant stay"