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Hotel Ilaria

4.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for Hotel Ilaria

Front of property – evening/night
Sun deck
Lobby
Reception
1 bedroom, premium bedding, down duvets, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (Depandance)

1 bedroom, premium bedding, down duvets, minibar

Suite (Depandance)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down duvets, minibar

Camera matrimoniale piccola

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, premium bedding, down duvets, minibar

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

1 bedroom, premium bedding, down duvets, minibar

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Ceiling fan
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Ceiling fan
Premium bedding
Blackout curtains
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

1 bedroom, premium bedding, down duvets, minibar

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Ceiling fan
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

1 bedroom, premium bedding, down duvets, minibar

Camera Superior (Depandance)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Ceiling fan
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Via Del Fosso 26, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km
  • Lucca Roman Amphitheatre - 6 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Pisa (PSA-Galileo Galilei) - 39 min drive

Restaurants

  • ‪Bar Pasticceria Tessieri - ‬5 min walk
  • ‪San Co Lom Bana - ‬5 min walk
  • ‪Osteria Vispa Teresa - ‬1 min walk
  • ‪Mara Meo - ‬4 min walk
  • ‪Canuleia - ‬6 min walk

About this property

Hotel Ilaria

Upscale family-friendly hotel located in Lucca Historical Center
You can look forward to a free daily manager's reception, a terrace and a coffee shop/cafe at Hotel Ilaria. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Additional perks include:
  • Free bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and 1 meeting room
  • Smoke-free property, coffee/tea in reception and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Hotel Ilaria include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs and childcare services
  • Showers, bidets and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • Highchair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (return)
  • Airport shuttle fee per child: EUR 100 (return), (up to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

Is Hotel Ilaria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilaria?

Self-parking is available for EUR 22 per day. Extended parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Hotel Ilaria?

Check-in start time: 2:30 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ilaria?

Checkout is at 11:30 AM.

Does Hotel Ilaria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per room applies.

Where is Hotel Ilaria located?

This family-friendly Lucca hotel is located near the airport, steps away from Porta San Gervasio, Lucca Botanical Gardens and Villa Bottini. Lucca Center of Contemporary Art and Walls of Lucca are also within 5 minutes. Lucca Station is 11 minutes by foot.

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Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Stayed 1 night in Jun 2025

10/10

clean, friendly staff, parking
Stayed 1 night in Apr 2025

10/10

Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi
Stayed 1 night in May 2025

10/10

My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.
Stayed 2 nights in Apr 2025

10/10

A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.
Stayed 1 night in Mar 2025

10/10

Beautiful property, lovely staff and nice breakfast. The complimentary snacks and drinks and the bikes that were free to borrow were a real added bonus. Highly recommend this hotel and hoping to return.
Stayed 3 nights in Apr 2025

8/10

Nice property in a really convenient position to explore the old town
Stayed 1 night in Mar 2025

10/10

lovely stay!
Stayed 1 night in Jan 2025

8/10

Excellent location and service thank you
Stayed 2 nights in Apr 2025

10/10

Stayed in this hotel for three days the reception staff extremely helpful and I’m very friendly. Our room was ready at 2 o’clock and was lovely and clean.. There’s a beautiful terrace where you can relax, which has a hot tub which was beautiful after a long day walking around. The hotel offers complimentary tea and snacks during the day, In the evening there were free beers and Prosecco between the hours and five and seven, which is a lovely touch. I highly recommend this hotel lovely location easy to get to the station and to see all the sites Special thank you to the breakfast staff who are very attentive and friendly.
Stayed 3 nights in Jun 2025

10/10

Great staff, the apartment was huge and amazing we loved our short stay
Stayed 1 night in Jan 2025

8/10

We only stayed one night. Our room was clean and worked well for us. There was a hot tub on a deck outside of our room. A little weird, but no one was in it while we were there. The staff was very helpful and accommodating. They have valet parking, unfortunately the valet damaged our rental car, but fortunately we took the insurance. It is Italy!
Stayed 1 night in May 2025

10/10

Staff was excellent and very helpful. Hot tub was only warm but deck was lovely.
Stayed 1 night in Apr 2025

10/10

We were in the annex across the road - simple small touches like checking our key worked on arrival so we didn’t get locked out or have to go back to reception, amazing breakfast and the happy hour drinks and snacks are a lovely touch. Second stay at this property and it didn’t disappoint- we will return.
Stayed 2 nights in Mar 2025

10/10

First of all, we really enjoyed where this hotel was located. It was within the city walls and a quick walk to anything we wanted to go to. We went on a beautiful walk around the walls one morning. The room itself was pretty spacious for three people and well taken care of. The staff were wonderful and very accommodating, they parked our car during our stay, helped us to our room, and gave wonderful recommendations. Their breakfast was delicious and provided a wide selection as well and they also provided snacks during the day in the lobby, including beer and prosecco which was an added bonus. Overall really enjoyed our stay here!
Stayed 2 nights in May 2025

10/10

God location. Nice room
Stayed 2 nights in Apr 2025

10/10

Hotel Ilaria is a nice hotel in the city center of Lucca. Parking available. We had a spacious room in the dependance building across the street. Fantastic bed, very clean bathroom with a good shower. Excellent breakfast and free biles to make a city tour. We will be back
Stayed 1 night in Apr 2025

6/10

Loved location. However didn’t expect to be in an annexe 150 metres from main hotel. No amenities at all in annexe. Terrace cramped. 4 stars with so few facilities seemed strange.
Stayed 2 nights in May 2025

10/10

We highly recommend hotel Ilaria in Lucca. Very clean and comfortable with an excellent breakfast. They also provide parking although it’s €35 per night, it’s definitely worth it as parking is very difficult in town.
Stayed 2 nights in Mar 2025

10/10

The staff at Hotel Ilaria, Claudia, Ilaria, Paula, Alessandro, Alina, Pilar, Bruno, and the other friendly people always make me feel like I am returning “a casa.” The lobby is always welcoming, the modernized rooms are comfortable, and the abundant breakfast is superb. Grazie mille!
Stayed 3 nights in Mar 2025

10/10

I had a very pleasant stay in this hotel. The staff both at the front desk and breakfast buffet are very friendly. The room is spacious. The breakfast selections are great, especially various delicious cakes, pastries, and variety of fruits. It’s very thoughtful to have a snack bar in the lounge area, which provides convenience for either small breaks during the day or before/after check-in and check-out.
Stayed 2 nights in Apr 2025

10/10

Recently renovated/remodeled, and it looks GREAT! Staff was super-helpful and gave us great recommendations for dining in Lucca. Thanks/grazie!
Stayed 3 nights in Feb 2025

8/10

Breakfast was excellent and the staff was helpful and kind.
Stayed 2 nights in Sep 2024

10/10

Best hotel so far .. if you come to Lucca definitely this hotel is the one. Good location, good customer service, beautiful room
Stayed 2 nights in Dec 2024

10/10

Wonderful stay
Stayed 4 nights in May 2024