Hôtel Métropole

3.0 star property
Hotel with a 24-hour front desk, a short walk to Basilica of the Immaculate Conception

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January 2025

Photo gallery for Hôtel Métropole

City view
Exterior
Lobby lounge
Lobby
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Single Beds

Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Map
17 Rue des Carrières de Peyramale, Lourdes, 65100

What's nearby

  • Basilica of St. Pius X - 5 min walk - 0.4 km
  • Basilica of the Immaculate Conception - 6 min walk - 0.6 km
  • Basilica of Our Lady of the Rosary - 6 min walk - 0.6 km
  • Massabielle Grotto - 8 min walk - 0.7 km
  • House of Sainte Bernadette - 9 min walk - 0.8 km

Getting around

  • Lourdes Station - 17 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 25 min drive

Restaurants

  • ‪Café au Roi Albert - ‬3 min walk
  • ‪Casa Italia - ‬7 min walk
  • ‪Café Royal - ‬3 min walk
  • ‪Café des Brancardiers - ‬2 min walk
  • ‪Café Saint Honoré - ‬3 min walk

About this property

Hôtel Métropole

Hotel near Basilica of the Immaculate Conception
Basilica of Our Lady of the Rosary and Massabielle Grotto are located near Hôtel Métropole, which provides a terrace, a garden and a bar. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • A 24-hour front desk, smoke-free property and luggage storage
  • Tour/ticket information, a lift and a banquet hall
Room features
All 97 rooms boast comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Free infant beds, heating and daily housekeeping

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 8.50 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8.50 for adults and from EUR 8.50 for children
  • Uncovered self-parking fee: EUR 12 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Metropole Lourdes
Metropole Lourdes
Hotel Metropole
Hôtel Métropole Hotel
Hôtel Métropole Lourdes
Hôtel Métropole Hotel Lourdes

Frequently asked questions

Is Hôtel Métropole pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at Hôtel Métropole?

Self-parking is available for EUR 12 per day.

What time is check-in at Hôtel Métropole?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hôtel Métropole?

Checkout is at noon.

Where is Hôtel Métropole located?

Situated in the historical district, this hotel is within a 10-minute walk of Porte St-Joseph, Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. Lourdes Wax Museum and Basilica of St. Pius X are also within 5 minutes. Lourdes Station is 17 minutes by foot.

Hôtel Métropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 10 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Quy

Travelled with family
Liked: Staff & service
The hotel is old, small room no AC. Staffs are nice. Walkable to the grotto and shops.
Stayed 2 nights in Sep 2023

2/10 Terrible

Joseph

Overall terrible in every aspect!
Stayed 12 nights in Jul 2023

8/10 Good

Helen

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walking distance to Grotto. Breakfast was very good. Staff were very courteous and helpful.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Old property good for the pilgrims and tourists on budget. Excellent, all languages speaking, staff. The best is the parking yard since parking in Lourdes is, well, Lourdes.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, staff was very helpful.
Stayed 1 night in Jul 2019

8/10 Good

Irena

Liked: Cleanliness, staff & service
Top value for the money
Great stuff, nice breakfast, close to everything.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Extremely helpful staff, allowed me to leave luggage for some hours after check out.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent customer service beatiful dinning Hall but rooms look very tired and in need of renovation.
Stayed 1 night in May 2019

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleasant & helpful staff. Excellent price
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good wi-fi, breakfast and personal
Stayed 2 nights in Aug 2018

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice receptionist
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Lourdes
Bon séjour à Lourdes. Déçue de l'hôtel 3 étoiles. La chambre ne ressembler pas à celle réservée sur internet et niveau salle de bain pas au top.
Stayed 2 nights in May 2023

10/10 Excellent

Cleuza M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Éramos três adultas e ficamos uma noite. Hotel bem localizado, perto do Santuario de Lourdes. O atendimento dos funcionários foi excelente e o quarto possuía três camas, que pra mim é fundamental ter camas separadas. Com certeza voltarei a Lourdes e hospedarei lá novamente.
Stayed 1 night in Apr 2023

6/10 Okay

Giuseppina

Travelled with group
Disliked: Amenities, property conditions & facilities
L'ingresso si presenta bene ma per il resto ha bisogno di una ristrutturazione completa
Stayed 4 nights in Apr 2023

10/10 Excellent

SANDRA

Stayed 2 nights in Apr 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central place to stay while visiting Lourdes
Stayed 2 nights in Aug 2022

8/10 Good

Olive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaite
Calme, paisible,personnel à l'écoute.
Stayed 6 nights in Aug 2021

8/10 Good

jean christop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conseils pour passage court
Attention hôtel.com vous dit petit déjeuner compris = faux Après avoir discuté avec réception de L'hôtel il nous a offert les petits déjeuner très copieux Le parking de l'hôtel est payant 12e/jour Chambre petite et simple. TV fonctionne pas. Literie très bonne. Proximité avec la basilique au Top Super accueil à la réception
Stayed 2 nights in Aug 2021

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pèlerinage à Lourdes
La chambre était parfait, le petit déjeuner buffet était parfait sauf la wifi qui beugue mais sinon toutes a été parfait même l'équipe. La note est de 20/20...
Stayed 3 nights in Aug 2021

4/10 Poor

Eugénie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
On se demande vraiment si nous sommes dans un 3* chambre petite et pareil pour la sdb. Tres déçu surtout vu le prix !!
Stayed 1 night in Jul 2021

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
verificação de preços
Quando chegamos apresentei a minha reservacao e qual foi a minha surpresa quando me disseram que o valor nao incluia os pequenos almoços quando na reserva estave bem estipulado pequenos almoços incluídos. De mais a recepcionista do hotel disse que não percebia onde o site hotels.com foi encontrar estes valores. Mas mesmo assim não me fizeram pagar nada a mais, mas a situação foi aborrecida para mim. De resto estave tudo perfeito no hotel onde ficamos 5 estrelas em todos os aspectos, quarto, acesso , pequeno almoço e empregados.
Stayed 1 night in Jul 2021