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Arcades

3.0 star property
Riverwalk hotel with 24-hour front desk and coffee shop/cafe

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Arcades

Bar (on property)
Front of property
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Daily buffet breakfast (EUR 8.50 per person)
Lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
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Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Triple Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

Family Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Twin Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Satellite channels
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
AVENUE DU PARADIS, 13, Lourdes, Occitanie, 65100

What's nearby

  • Basilica of St. Pius X - 8 min walk
  • House of Sainte Bernadette - 8 min walk
  • Basilica of the Immaculate Conception - 9 min walk
  • Basilica of Our Lady of the Rosary - 10 min walk
  • Massabielle Grotto - 11 min walk

Getting around

  • Lourdes Station - 16 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 19 min drive

Restaurants

  • ‪Café au Roi Albert - ‬2 min walk
  • ‪Café Royal - ‬5 min walk
  • ‪Café des Brancardiers - ‬4 min walk
  • ‪Café Saint Honoré - ‬6 min walk
  • ‪Les 100 Culottes - ‬8 min walk

About this property

Arcades

Hotel near Basilica of the Immaculate Conception
Located close to Basilica of Our Lady of the Rosary and Massabielle Grotto, Arcades provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a 24-hour front desk and a computer station
  • Multilingual staff, 3 meeting rooms and luggage storage
  • A lift, a TV in reception and a front desk safe
Room features
All 212 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 8.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board on request

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arcades Hotel
Arcades Hotel Lourdes
Arcades Lourdes
Hotel Arcades
Arcades Hotel
Arcades Lourdes
Arcades Hotel Lourdes

Frequently asked questions

Is Arcades pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arcades?

This property doesn't offer parking.

What time is check-out at Arcades?

Checkout is at noon.

Where is Arcades located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Lourdes Wax Museum, Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. Porte St-Joseph and Le Petit Lourdes are also within 10 minutes. Lourdes Station is 16 minutes by foot.

Arcades Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 23 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Alex, Reading

Great location and value for money
Stayed for 6 nights in August. Hotel is good if a little basic (no kettle in the room!), however, it is in a fantastic location and offered amazing value for money at @£30 per night.
Stayed 6 nights in Aug 2018

8/10 Good

Willy

Pleasant stay
We stayed there for 3nights and our experience has been very pleasant..the staff are very helpful and friendly,the rooms are clean and they offer daily housekeeping service which is amazing I feel.
Stayed 3 nights in Aug 2018

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
A very clean and welcoming hotel. The beds are comfortable and rooms clean but are a little tried and out dated
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Bertrand

Liked: Cleanliness

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Far enough to all must-see sights
Unfortunately did not come any close to our minimum expectations. First of all, the room size was too small and the bed was low-risen in height from the flooring making it very uneasy. Other negative points are, the bathroom had only a very small shower area and giving it a totally unhealthy look. As we checked in on 7/09/12 the people at the reception viz. Brigette and Reme were courteous and well behaved compared to the rude and ugly behavior of Mr. Didien at the time of our departure early morning around 5:30 AM on 7/10/2012. This is the truth and I will never recommend this hotel to anybody.

2/10 Terrible

marie-claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtels fermé les Arcades fermé depuis le 01/01/19 pouvez vous me rembourser
Stayed 4 nights in Apr 2019

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realização de um sonho
Foi tudo bem
Stayed 2 nights in Nov 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

6/10 Okay

stef

Liked: Staff & service
Hôtel accueil mais chambres très anciennes
Extérieur et hall très accueillant et moderne. Cependant les couloirs menant aux chambres sont d’une décoration très ancienne Les chambres sont très petites et très anciennes. Quelques araignées, poignées de placards cassées et toilettes sentant fort l’urine dans les deux chambres. Cependant le lit est confortable.
Stayed 1 night in Aug 2018

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne continuation
C’et très bien 😊
Stayed 1 night in Aug 2018

8/10 Good

Tiago

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018

8/10 Good

vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Marie, ST SEVER

Liked: Cleanliness, staff & service, room comfort
Hotel accueillant
Certaines choses auraient besoin d être réparées ! Rideau de la fenêtre qui tombe et porte savon à la salle de bain cassé.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL NEL CENTRO DI LOURDES A DUE PASSI DALLA GROTTA. BUON RAPPORTO QUALITA' PREZZO
Stayed 2 nights in Jun 2018

10/10 Excellent

Ramón Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es lo mejor
Stayed 4 nights in Apr 2018

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour; hôtel recommandable sans hésitation surtout rapport qualité prix

8/10 Good

Malika, LA FERTE SOUS JOUARRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
approximit géographique du sanctuaire
Un personnel très accueillant, à l'écoute de ses clients, une chambre très propre. L'hôtel est situé approximité du sanctuaire. Je recommande fortement cet établissement.
Stayed 3 nights in Mar 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
O Hotel Arcades fica à menos de 800m do Santuário de Lourdes. Tudo muito organizado, atendimento condial, café da manhã excelente, ou seja, tudo perfeito.

6/10 Okay

Danielle

Disliked: Property conditions & facilities, room comfort
J'ai fait le choix de l'hôtel par rapport à sa situation et a un tarif très intéressant, donc pas d'attentes particulières. Mais l'hôtel est triste et vieillot en particulier la salle de bain.
Stayed 1 night in Oct 2017

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Le séjour c"est très bien passé. Cela fait la 2eme fois que j'y vais j'y retournerai si je retourne dans la ville
Stayed 1 night in Aug 2017

8/10 Good

Gaetano , Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo ben posizionato con i luoghi di interesse.
L'albergo si trova in una posizione centrale e comoda per raggiungere il Santuario ed il centro città. Ha un parcheggio pubblico a breve distanza.
Stayed 2 nights in Jul 2017