Lounh Holidays

Very friendly staff.They even hosted an end of year party for all gueats.

The property itself lies on a priceless and beautiful view in Da Nang. The rooms are spacious and the patios are beautiful to oversee the property and the ocean. Unfortunately, the management runs the resort with Little staff. I know the employees are busy and working hard, but for the size Property it is they just don’t have enough staff.. I believe they have over 500 rooms, and only for cleaning ladies to clean the entire resort, just not good. The front desk is horrible. They don’t even treat you unless you walk up to them hiding behind the front desk. On my departure, no one made even an effort to carry my luggage to the vehicle. The breakfast buffet was good for the first two days, but when you stayed there 21 days it gets old because it’s always the same thing. Towards the end, I even noticed that some of the food that I did pick up wasn’t even fresh and that includes the meat. The chances are I will never stay at this resort again and it is unfortunate because it has so much potential. The best thing that could happen to this resort is that it’s been sold to new owners and management so they can maybe make the oasis out of this resort that it probably could be

We had the green garden apartment on the 15th floor. Everything was as advertised. The bed was a little hard for me. For a 5 star hotel, I think it could have been a much higher quality softer mattress.The buffet breakfast in the mornings was very good with lots of options. The staff was very nice and always courteous and always smiling. Dining in the restaurant was very good. I will stay here again in the future and would recommend it to anyone. Thanks again to the staff at the M Hotel.

I booked Villa and it’s totally different facilities. Far from main resort and inconvenient. Two bedroom villa itself is humongous for 4 ppl but bedroom are very tiny and outdated. The villa are very old with partially renovated but still you can smell old building. It is just big but very hard to live there. Example, there is only one outlet for electricity in one room. And no hot water more than 5 min. We have to wait 20-30 min for second shower and even for first shower, hot water is done after 5 min. If you have little kids, stay here since it’s big. But if you not, this location is very isolated and nothing to do. I probably won’t go back

Melia resort is good clean excellent ambience and exceptional servuce staff. Only negative this is far from danang city centre hence need to arrange your own transport and there is no shuttle bus to city from hotel.