2/10 Terrible
Kevin
Travelled with family
6 Feb,2025
Disliked: Cleanliness, staff & service, amenities
I was charged a pet deposit despite not traveling with an animal. We repeatedly told the front desk that we did not have a dog, and they said they needed to charge us the $80 deposit since we were staying in a pet designated room (????). We were assured that we would receive the deposit back. We didn’t. We received $50 back from the $80. Considering that upon check in, the front desk clerk made it a point to say “I own this hotel so you can’t even contact corporate about me” , even though we never said anything to warrant such a statement. After that was said, we kinda figured we’d be ripped off, so it was no surprise when we were. Oh well. The city was nice, the location of the property is choice (you’re about 15-20 minute from everything!) All in all, spend an extra $10 and stay across the street.
Kevin
Stayed 2 nights in Jan 2025