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MainStay Suites Louisville Jeffersontown

2.5 star property
Louisville hotel in Jeffersontown with fitness centre and 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Louisville Jeffersontown

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The price is S$80
includes taxes & fees
13 Jan - 14 Jan,2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive
  • Oxmoor Center - 9 min drive
  • Valhalla Golf Club - 9 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Mall St. Matthews - 11 min drive

Getting around

  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel located in Jeffersontown
Take advantage of dry cleaning/laundry services, a gym and a business centre at MainStay Suites Louisville Jeffersontown. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • An electric car charging station, express check-out and ATM/banking services
  • Barbecues, a front desk safe and coffee/tea in reception
  • Guest reviews speak well of the helpful staff
Room features
All 76 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Shower/bath combinations, hairdryers and shampoo
  • TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is MainStay Suites Louisville Jeffersontown pet-friendly?

Yes, MainStay Suites Louisville Jeffersontown allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 10 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much does it cost to stay at MainStay Suites Louisville Jeffersontown?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at MainStay Suites Louisville Jeffersontown on 13 Jan,2025 start from S$79.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Louisville Jeffersontown?

Self-parking is free at this property.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at MainStay Suites Louisville Jeffersontown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is MainStay Suites Louisville Jeffersontown located?

Located in Jeffersontown, this hotel is within 3 miles (5 km) of Southeast Christian Church, Bluegrass Indoor Karting and Hunnington Place Shopping Center. Village Square Shopping Center and Hurstbourne Corners Shopping Center are also within 6 miles (10 km).

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1003 reviews" "
Rating 8 - Good. 317 out of 1003 reviews" "
Rating 6 - Okay. 115 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 71 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I love the comfort of home
Stayed 28 nights in Oct 2024

10/10 Excellent

Eric

Stayed 5 nights in Sep 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service
Can’t beat the price.
Stayed 6 nights in Sep 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to be able to check in by 3PM. We arrived a little after 4PM and was told no rooms were clean. When I asked how much longer they thought it would be, he shrugged and said "I really don't know". We left to grab something to eat and called an hour later to check on it and it still wasn't ready. Finally was able to check in after 6, and the elevator was broken plus there was still an employee in the room cleaning and when she left we did not have a shower curtain and had to go to the front desk for one. The hallways smelled bad, and was supposed to be a non smoking facility but there were other guests smoking outside their rooms. At one point our key cards stopped working and when I went to the front desk, the employees were behind the wall divider talking very loudly and cursing. I am very disappointed with my stay and will not use this facility in the future.
Stayed 4 nights in Sep 2024

2/10 Terrible

Shawn

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK HERE. Tried to do an early check in but Steve the d*ck head manager said it was impossible. The elevator did not work, nor the public bathroom. I booked a double room and he tried to give me a queen. No one cleaned the room in the 4 days we were there. Steve was not pleasant at all (manager) other staff was. Never will book here again.
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The general manager Steve P was extremely unaccommodating for checking. The parking lot was empty and he wouldn’t allow us to ck in 50 min early & wouldn’t hold our items so they didn’t get stolen at a festival we were attending. After a complaint to corporate he allowed us to ck in 15 min early. Thou the room was semi clean the property was grossly dirty & hallways were disgusting. No room service during our stay, we had to get our own clean towels & was asked to bring our dirty towels down to the main desk. Last I knew I wasn’t an employee there. No Coffee pot or toaster in our room. We had to go get our replenishment of coffee for day 2, 3 &4. Not once did they come in to empty our garbage. Overall this place should be shut down and Choice Hotels should really consider dropping them as a franchise.
Stayed 3 nights in Sep 2024

4/10 Poor

Adarsh, Houston

Business traveller
Disliked: Staff & service, amenities
Check in was terrible and very mediocre room. They could not find my Expedia check in and I had to show my receipt. Hair in bathtub and creaky bed. The area around the hotel is great so the location is the only plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Erin

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worked for a business trip overnighter.
Some of the reviews I read are accurate. Smokers are actually right in front of the entrance/exit of the building so there is no choice but to inhale or hold your breathe. The front counter person was actually right in front of the door smoking as I exited and nicely held the door open for me as I came back in. Cigarette in hand. LOL. Other than no ice, everything else was worth the value
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Business traveller
Liked: Staff & service, room comfort
Stayed 13 nights in Aug 2024

8/10 Good

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Tracy

Liked: Staff & service
The location of the property is a perfect distance from the city. It is right off 64 and has the ability to get to any of the attractions. My only petpeive is the fact that the handicapped room has no way for a person in a wheelchair to use the shower. The installation of a floor drain would be a big improvement.
Stayed 11 nights in Jun 2024

8/10 Good

Jylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Stayed 1 night in Aug 2024

8/10 Good

Alex

Stayed 2 nights in Aug 2024

2/10 Terrible

Ravi

Stayed 1 night in Aug 2024

2/10 Terrible

Nellie

Disliked: Cleanliness, staff & service, room comfort
Gnat infested hotel
The check in took forever. Roberta had to run my card several time because new system she wasnt familiar with. Roberta was hitting at gnats on arrival. Commode was messed up and sink wasn't working correctly it took 5 days before anyone came uo to look at it. The room I requested handicap accessible room but i was placed in another not handicap accessible. Gnats were all in the rooms. Place needs serious upkeep.
Stayed 8 nights in Aug 2024

4/10 Poor

Ericka

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a tremendous amount of smoking by employees and several guests in front of the entrance to the building. The carpeted areas of the facility were nasty with many visible stains. Some of the front desk was rude, especially if something was needed like exchange of towels, tissue; etc. They made it feels as though you were bothering them and did not treat you as the customer.
Stayed 13 nights in Jul 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were excellent. My stay lasted a week and was exactly what was expected. Everything you need is conveniently located nearby. Staff was stretched a little thin but their cheerful attitudes more than made up for any minor inconveniences.
Stayed 7 nights in Jul 2024

8/10 Good

Mila

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Biggest issue was the bathroom door was missing! My husband and I dealt with it. The staff was absolutely AMAZING! Helped me, my dog and disabled husband get to our room with all our stuff. Spoiled the dog with treats.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kristie

Stayed 1 night in Jul 2024