My wife and I stayed at the Kahn for three nights in March. We had to check in over the phone as the lobby had closed when we arrived, but it was simple to do, they gave us a code for the front door and the room key was in our unlocked room. The front desk was run by an extremely nice and helpful lady who was very attentive to our needs. The location of the hotel is wonderful, I parked the car and never moved it until we checked out. All of historic Jefferson is within walking distance of the hotel. My only issue was the room was a bit on the small side, typical of older hotels, it was a little tight, but the room was nicely decorated, appeared to be recently remodeled, and was very clean. Also, there are no individual controls for the heat/AC in the room, but the front desk lady asked us many times if the temperature was okay. She also gave us her cell number and told us to call anytime 24/7 if she wasn't at the hotel and we needed help. It is supposed to be the most haunted hotel in Texas, but we did not experience anything out of the ordinary, although I heard a number of most interesting stories of strange happenings there. Overall, superior service and nice people, as was everyone we met in Jefferson! Overall, I would recommend this property, just be aware that the rooms are a bit on the small side.