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Umi Hotel

3.0 star property
Hotel with a coffee shop/cafe, a short walk to Kensington Gardens

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Umi Hotel

Reception
Bar (on property)
Lobby sitting area
In-room safe, iron/ironing board, WiFi
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Restaurant

Room options

View all photos for Standard Twin Room

In-room safe, iron/ironing board, WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Standard Single Room

In-room safe, iron/ironing board, WiFi

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

In-room safe, iron/ironing board, WiFi

Standard Double Room

  • Sleeps 2

Similar properties

Exterior

Best Western London Highbury

Free WiFi
Breakfast available
Parking available
Business services
8.2 out of 10, Very good, (720)
The price is S$146
includes taxes & fees
8 Dec - 9 Dec
Best Western London Highbury
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About the area

Map
16 Leinster Square, London, England, W2 4PR

What's nearby

  • Kensington High Street - 18 min walk - 1.5 km
  • Hyde Park - 20 min walk - 1.7 km
  • Royal Albert Hall - 5 min drive - 2.6 km
  • Marble Arch - 6 min drive - 2.9 km
  • Oxford Street - 7 min drive - 3.8 km

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 18 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬4 min walk
  • ‪Alounak - ‬4 min walk
  • ‪Beam - ‬4 min walk
  • ‪Hafez - ‬1 min walk
  • ‪Phoenix - ‬3 min walk

About this property

Umi Hotel

Hotel near Kensington High Street
Located close to Kensington Gardens, Umi Hotel provides a coffee shop/cafe, a garden and a bar. In-room WiFi (surcharge) and a restaurant are available to all guests.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike hire and an electric car charging station
  • Coffee/tea in reception, a banquet hall and a front desk safe
  • A water dispenser and a vegetable garden
Room features
All 116 rooms include comforts such as laptop-compatible safes, in addition to thoughtful touches such as WiFi and room service.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 for 20 minutes); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 1 for 20 minutes); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Daily full breakfast available for a fee: GBP 8.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • TV

Food and drink

  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 8.95 per person
  • Fee for in-room wireless Internet: GBP 1 (for 20 minutes, rates may vary)
  • Fee for in-room wired Internet: GBP 1 (for 20 minutes, rates may vary)
  • Fee for wireless Internet in public areas: GBP 1 (for 20 minutes, rates may vary)
  • Fee for wired Internet in public areas: GBP 1 (for 20 minutes, rates may vary)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system

Property is also known as

Hotel Umi
Umi Hotel
Umi Hotel London
Umi London
Umi Hotel Hotel
Umi Hotel London
Umi Hotel Hotel London

Frequently asked questions

How much is parking at Umi Hotel?

This property doesn't offer parking.

What time is check-in at Umi Hotel?

Check-in end time: anytime.

What time is check-out at Umi Hotel?

Checkout is at 11 AM.

Where is Umi Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Queensway and Kensington Gardens. Hyde Park and Kensington High Street are also within 1 mile (2 km). Bayswater Underground Station is 6 minutes by foot and Queensway Underground Station is 9 minutes.

Umi Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 84 reviews" "
Rating 8 - Good. 31 out of 84 reviews" "
Rating 6 - Okay. 22 out of 84 reviews" "
Rating 4 - Poor. 12 out of 84 reviews" "
Rating 2 - Terrible. 7 out of 84 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jean, Cumbria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was central
The rooms were in poor condition. the staff were good and helpful. OK for one night stay in London.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location and service but rooms fair.
The location was good near tube and local pubs. Room very small and beds not comfortable. Staff worked hard. A little underwhelmed.

6/10 Okay

Christina, Sydney Australia

Liked: Staff & service
great location, close to sights transport
ideal location staff fantastic excellent barista. bathroom really needs a reno.

6/10 Okay

craig, peterborough

Liked: Staff & service, room comfort
Good value
Shame the hotel doesn't spend a little money on the bathroom we had room 302 yes it's dated but very clean and good bedding and nice towels we didn't use the night gowns take the cost of these out and buy a pot of good bathroom paint and I'll be back For the money I would still recommend the umi

6/10 Okay

craig, peterborough

Liked: Staff & service, room comfort
Good value
Shame the hotel doesn't spend a little money on the bathroom we had room 302 yes it's dated but very clean and good bedding and nice towels we didn't use the night gowns take the cost of these out and buy a pot of good bathroom paint and I'll be back For the money I would still recommend the umi

4/10 Poor

sc, usa

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old building
The first room was dirty, the door lock was broken, the bathroom didn't flush properly and filled with mold. The window didn't close and worst of all I had to pay for WiFi. The night manager Antony was rude and sarcastic when I mentioned the room conditions.

2/10 Terrible

yamil, elneser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
i arrived at the hotel and they said my reservation was cancelled never knew why. I had to walk with my bags all around London to find another hotel to stay in

6/10 Okay

Rod, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First time for everything
I've stayed at this hotel probably 8-10 times and this is the first time I have had cause to rate it anything other than first class. I arrived to find my reservation had not been processed but the staff dealt this a minor IT glitch well and I was checked in. Room to the normal standard but at 05:30 I was awoken by the most horrendous disturbance in the street as the "milk lorry" seemed to deliver enough milk to last the hotel a year. Men laughing and shouting and obviously having no respect for guests. I would have hoped the night staff would have said something. Oh... and no electric in the room (hotel) when I arrived back after my evening. That said it is easy t forgive, this remains excellent value for money with a great, friendly staff and is in an excellent location. Shame about the milk lorry !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a great price.
Really nice. Room was tiny but it's London, so to be expected. Pretty central location. Bed was probably the most comfortable of any hotel I've ever stayed at in London. Secret gem in the midst of not very good hotels in London.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT VALUE AND LOCATION
Booked one night and then had to arrive the day before so extended my stay with another booking. I rang the hotel to ensure I had the same room and they assured me it was not a problem - and it wasn't. Friendly welcome and you actually feel they want you to enjoy your stay - very helpful throughout my stay. Room was clean and well equipped. Like these "old" buildings there are some creaks and odd corners but that is part of the character.

6/10 Okay

Claire, Sussex

Liked: Staff & service
Disliked: Property conditions & facilities
Quiet hotel
Situated on a square, it avoids the bustle of London life, giving a more peaceful sleep. The headboard fell off the wall when I lent on it so it could be more kempt but for the price of London Hotels, I got what I expected. Great breakfast in the morning. Staff really helpful

8/10 Good

Matt & Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a lovely area
This is a great hotel in a lovely quiet area of Nottinghill. It's only a short walk to the tube station and Porterbello Road. The staff were very polite and friendly and made us feel welcome. The room was nice and spacious, and very clean. The bathroom was a bit pokey but to be expected for what we paid.

2/10 Terrible

Tim, Perth

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovating badly
My room was ok except for the floor not being flat, therefore the bed was not level so it was uncomfortable sleeping, the curtains don't cover the whole window anything on the flat was on an angle due to the floor not being level. No free wifi at all

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shhhh. Don't tell everyone
4th visit and 4th time happy and content. One of London's best kept secrets. Good value, clean rooms. Not luxury but very comfortable and clean. Staff are great, friendly and helpful. Location is close to bars, pubs and near enough to Notting Hill and other localities. Parking is easy too. What more do you want?

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still good !
Second visit and it almost lived up to the first visit - to be fair I did have a single room rather than the double the previous visit. Room fine, check in excellent and staff as friendly as ever.

8/10 Good

Rod, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shhhhhhhhhhhhhh Don;t tell anyone!!
I should not say this BUT.. I was expecting a lot less - the booking was made in a hurry and I was not expecting much. I actually found a great hotel - friendly and professional welcome, a room that far exceeding expectations - even down to the dressing gowns. The staff actually seemed interested in my comfort !! Enjoy

8/10 Good

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
I stay in this type of hotel fairly often - it consists of small rooms in what used to be one of london's grand town houses. It provides the basics, clean building, TV, comfortable bed and a small bathroom. Location was good and the staff friendly. At this price range you can get some really bad hotels, but the UMI kind of stands out - you can tell they have a similar budget to many similar hotels but use it more wisely. You can't expect the moon on a stick at these kind of prices, but what they do, they do it well. Check out some of my other reviews for similar hotels that don't get it right!

10/10 Excellent

Jennifer, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great, but matress needs an upgrade
Everything about this hotel was great, however, the matress had no padding on it at all, meaning I could feel the springs under me when laying on the bed. It was warm enough that I was able to sleep on top of the duvet cover, making it more comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Value for money - but a typical Britsh shower
This hotel offers good value for money - but don't judge it by US standards. The rooms are small and tired but. for the price, they are very good value for money. The staff are knowledgeable and friendly and the location pleasant. The shower shows all the signs of typical British attitudes - it's there, don't question whether you can get consistent pressure and temperature - but I'd use it again when lack of better options requires.

10/10 Excellent

rachel, surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umi Notting Hill
A lovely location first of all- typical notting hill setting- lovely gardens, gorgeous town houses and quiet streets...but just around the corner from bayswater tube and notting hill gate tube, with restaurants, cafes, bars...everything! Very friendly staff, very helpful and allowed to use the luggage room before checking in and after checking out. This hotel is not wonderful in terms of 5 * luxury, but you get what you pay for. it was well priced for what it is, and we had a lovely room (just like the picture on the website) good window, lots of mirrors, wardrobe, fine bed, tv, etc.....the bathroom is only a shower and a toilet- very small and the sink is in the room, but again this is fine and is to be expected with the price. Overall a good stay, I would recommend it to anyone- as long as you are not after a 5* luxury break - very reasonable, nice hotel, great location, friendly staff!

8/10 Good

M, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Umi Hotel in London
Definitely, this is a nice hotel. Surrounding areas is decent and it's close to the tube which can lead you to all the areas that you want to see in London. Few drawbacks - Bathroom is incredibly small. if you are over 6 feet tall, you will have problems fitting in the tight space. You have to pay for wi-fi internet access. Overall, it was a good stay.

4/10 Poor

r, somerset

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
umi hotel damp dirty and very shabby
the hotel has some of the best friendliest and most helpful staff i have ever met, but the hotel is old ,desperately shabby, damp and dirty . the staff re assured me that they get lots of complaints but that the hotel is due to be re furbished in the near future .if this happens then it would be well worth staying at because the position is excellent . currently even at the bargain prices they charge it is really not good value

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Umi Hotel London
Good value for money at a budget price

10/10 Excellent

Bergamo, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
I liked this hotel. Situated in very nice area, cleaned room, hot shower, reception and concierge staff very attentive. I recommend!