2/10 Terrible
luke
1 Jan,2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to check in and this was all fine. The only issue i found was the place had things dumped everywhere and it was not tidy. Once checked in i was given a tour of the building and told the rules. The guy who showed me around was pleasent and explained most things well. On the tour the place seemed very untidy and had a weird feeling about it. My dorm room was on the top floor which was very unsafe to access as the staircase was steep and there were no handrails as you reach the top where the staircase starts to spiral to the door. Trying to open a door when on a spiral staircase with nothing to hold is not the safest thing i can think of and this made me nervous.
Upon returning to the dorm room that night i found the flooring was very loud and can annoy guests (it annoyed me while trying to get some rest with the sound of suitcases and shoes keeping me awake). Another part of this trip that made me feel uncomfortable was that around 3am one member of the dorm returned with a friend and turned the light on. This was on for 30 minutes while they both were sat on thr bed opposite mine staring at me. They thrn left after making lots of noise on the noisy floor when taking out their luggage. Upon leaving the hostel the next morning i went downstairs to return the key. I was told i couldnt have my £10 deposit back unless i went and took off the bedding i had used. Is this not a service you pay for for one of these establishments? This was never pointed out in my tour.......
luke
Stayed 1 night in Dec 2024