Upscale eco-certified hotel renovated in 2019 and located near Bank of England Museum
Located close to Tower of London and The Shard, Counting House provides a coffee shop/cafe, a bar and conference space. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
Express check-out, 3 meeting rooms and luggage storage
A front desk safe, smoke-free property and a lift
A water dispenser
Guest reviews say great things the breakfast, helpful staff and location
Room features
All guest rooms are individually decorated, and offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
Hypo-allergenic bedding and pillowtop mattresses
Bathrooms with showers and free toiletries
Electric kettles, heating and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
Built in 1890
Renovated entire property - February 2019
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
30-inch smart TV
IPod dock
MP3 dock
Food and drink
Electric kettle
Free bottled water
More
Air conditioning
Free local calls
Heating
Individual decor
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Counting House Hotel London
Counting House London
Counting House Hotel
Counting House London
Counting House Hotel London
Frequently asked questions
Is Counting House pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Counting House?
As of 13 Jul, 2025, prices found for a 1-night stay for 2 adults at Counting House on 27 Jul, 2025 start from S$272.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Counting House?
This hotel doesn't offer parking.
What time is check-in at Counting House?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Counting House?
Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).
Where is Counting House located?
Located in London City Centre, this eco-certified hotel is within a 15-minute walk of Bank of England Museum, Tower of London and The Shard. London Eye and The British Museum are also within 3 mi (5 km). Bank Underground Station is only a 3-minute walk and Monument Underground Station is 6 minutes.
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Counting House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 445 out of 608 reviews
10 - Excellent
445
Rating 8 - Good. 121 out of 608 reviews
8 - Good
121
Rating 6 - Okay. 24 out of 608 reviews
6 - Okay
24
Rating 4 - Poor. 9 out of 608 reviews
4 - Poor
9
Rating 2 - Terrible. 9 out of 608 reviews
2 - Terrible
9
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
My wife and I only stayed one night but loved the old world charm and delicious breakfast that was served in the pub. Highly recommend.
Mike
Stayed 1 night in Jul 2025
10/10
We loved our stay. The room was amazing. The location perfect. And everyone made us feel very welcome.
Helen
Stayed 1 night in Jun 2025
8/10
Convenient walk to office in city. Property clean and comfortable
Tonia
Stayed 5 nights in Jun 2025
8/10
Nice place to stay for business in the City
Tetsuya
Stayed 2 nights in May 2025
10/10
Our room at the hotel was fantastic. We loved the decor and how spacious the room was. All the staff we met were very friendly and welcoming. We had dinner in the pub downstairs which was really nice and the breakfast had a great selection to choose from. We will definitely stay here again when visiting London.
Sharon
Stayed 1 night in Jun 2025
10/10
Very nice bed (full although they call it a king size) quality robes, nespresso machine, great books, breakfast in a grand pub located beneath, fantastic neighborhood and minutes to a metro station (Bank).
Joanna
Stayed 4 nights in Jun 2025
8/10
Beautiful building to stay in and friendly staff.
Verified traveller
Stayed 2 nights in Feb 2025
10/10
Not a typical hotel in a great way with very comfortable rooms with character. Bed was very comfortable and room was exceptionally clean. The breakfast was delicious with lots of choices to suit varied diets. Really nice staff. Location was excellent. Easy access to a few tube stations. Nice safe neighborhood.
Christine
Stayed 3 nights in Jun 2025
10/10
Good hotel in good location
Martin
Stayed 1 night in Jan 2025
10/10
Great location for being close to our tours in the City - fun atmosphere
Joanne
Stayed 1 night in Dec 2024
10/10
We thoroughly enjoyed our stay at Counting House! The room was clean and modern and the pub is gorgeous. We fell in love with the vintage charm of the building! Breakfast was delicious and something we looked forward to each morning. Staff were all very friendly and helpful. The elevator is TIGHT and a bit slow but you’re on vacation, so no rush or just take the stairs. Location is safe and very convenient to the sites and public transit (bus stop right outside). Highly recommend!
Jamie
Stayed 3 nights in May 2025
10/10
Very lovely room (Crown) - perfect rate
Rory
Stayed 1 night in Dec 2024
10/10
Lovely hotel! The staff were all friendly, professional, and helpful. The room was very nice, spacious and comfortable. I particularly
Ardyth
Stayed 3 nights in Mar 2025
10/10
very nice for the price.
Jian
Stayed 1 night in Feb 2025
10/10
Great hotel - am a repeat visitor
Simon
Stayed 1 night in Aug 2024
10/10
Lovely room. Large for a London hotel. Very friendly staff. Convenient to The Tube
Liz
Stayed 1 night in Mar 2025
10/10
Friendly and helpful reception, excellent rooms, delicious breakfast, great location.
anne
Stayed 3 nights in Jun 2024
10/10
We both had a lovely time. Nice room with all amenities thought of, great breakfast and nice bar. Very helpful and friendly staff
Gemma
Stayed 2 nights in Jan 2025
10/10
A great stay in a charming former bank. Quiet, yet ideal location close to Liverpool Street & on major bus routes, tucked away but very handy for sightseeing. Good pub atmosphere downstairs in bar,restaurant serves excellent pies! Staff very friendly,helpful & efficient. Couldn't ask for more!
nicky
Stayed 3 nights in Feb 2025
10/10
Lovely stay. Nice room, friendly staff & great lcation for my needs.
Andrea
Stayed 4 nights in Aug 2024
10/10
The counting house is right around the corner from a clients office I frequent in London. It is truly an excellent experience. I love how they have remodeled the rooms.
Josef
Stayed 5 nights in Feb 2025
10/10
Amazing staff and wonderful property
Verified traveller
Stayed 1 night in Dec 2024
10/10
Clean room, comfortable bed. Great price for the location, and a nice pub attached. Only negative was the motion detecting light in the bathroom sometimes stayed on so needed to cover with a towel, but only a minor issue.
Chris
Stayed 1 night in Jan 2025
10/10
Wonderful stay. Super clean rooms, great location and beautiful architecture
JANE
Stayed 1 night in Mar 2024
10/10
Great Stay in Central London. Very nice rooms, well equipped and wonderful breakfast! Perfect!