8/10 Good
Rainier
Travelled with family
26 Dec,2024
Liked: Cleanliness, staff & service
Beautiful property and surroundings. The hotel grounds are amazing, great pool, and well kept gardens.
PROS:
Staff were very friendly and very helpful.
Gardens were fantastic.
The pool was great, always space to sit or lounge around.
Our villa was amazing - could do with some maintenance but it was a great experience!
CONS:
The food at the restaurant (dinner) was below expectation. (There was a cheap Warung next door - the food was much better there). The chefs need to lift their game, particularly because you are paying hotel prices.
The WiFi connnections were hit and miss - not very reliable. (not that we always wanted it, but when you did it was sub-standard).
The beach was average - black sand, so not a very nice beach to walk around on or to relax on.
OVERALL:
We enjoyed the experience, the staff were great, and we would recommend others to stay here. You will enjoy it for a true Indonesian experience.
Rainier
Stayed 6 nights in Dec 2024