Village Hotels, Llay hotels

"Very helpful at check-in with assistance for my friend and entering with her walker. The receptionist talked us through with directions for our tour meeting point and choice of locations for lunch . The location was a great choice for us"

"Great stay. A little warm in communal areas as no aircon. But nice hotel "

"The Queen Hotel, is excellent, the staff are very friendly, helpful and polite. "

"Lucked out with this choice whilst being old it was clean the staff were amazingly helpful and it was close to everything. "

"stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel"

"Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again! "

"A lovely hotel with great staff. Rooms are a little tired, however, that is part of the charm"

"Have stayed here on several occasions before and as usual our stay was excellent"

"Location is perfect and a nice walk into the main shopping area. Lots of local restaurants and bars and very close the the race course if you are visiting for the races. Hotel its self is very good and the gym is perfect for what I needed it for on the move. "