The Empire Hotel & Spa

4.0 star property
Victorian hotel with 2 restaurants and full-service spa

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Photo gallery for The Empire Hotel & Spa

Mountain view
Aerial view
Premium bedding, down duvets, in-room safe, iron/ironing board
Indoor pool, outdoor pool, pool loungers
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 1 of 1 room

Double Room

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Tempur-Pedic bed
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Great Orme Tramway - 2 min walk
  • Promenade - 4 min walk
  • Llandudno Pier - 4 min walk
  • Great Orme Country Park - 13 min walk
  • Venue Cymru - 19 min walk

Getting around

  • Llandudno Station - 12 min walk
  • Manchester Airport (MAN) - 79 min drive

Restaurants

  • ‪Llandudno Pier Fish & Chips - ‬4 min walk
  • ‪The Palladium - ‬4 min walk
  • ‪The Cottage Loaf - ‬4 min walk
  • ‪The Loaf - ‬3 min walk
  • ‪Happy Valley - ‬5 min walk

About this property

The Empire Hotel & Spa

Upscale hotel near Conwy Castle
You can look forward to free full breakfast, a terrace and a bar at The Empire Hotel & Spa. Treat yourself to a body treatment, a facial or a hot stone massage at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a health club and a steam room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Massage treatment rooms, smoke-free property and a porter/bellboy
  • A computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 54 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with digital channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empire Hotel & Spa?

Self-parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Checkout is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps away from Llandudno ski slope and Great Orme Tramway. Llandudno North Shore Beach and Seilo Welsh Calvinistic Methodist Chapel are also within 5 minutes. Llandudno Station is 12 minutes by foot.

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The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 326 out of 496 reviews
Rating 8 - Good. 130 out of 496 reviews
Rating 6 - Okay. 35 out of 496 reviews
Rating 4 - Poor. 4 out of 496 reviews
Rating 2 - Terrible. 1 out of 496 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Excellent hotel, close to beach and shops. Clean, tidy, well appointed room with daily room service and staff, all who were polite, informative and willing to assist. Restaurant food and service was very good. Without hesitation, we shall return for further stays.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Fabulous public lounges,wonderful food,outstanding service
Stayed 2 nights in Jul 2024

6/10 Okay

Nicholas

Pleasant but.
Pleasant stay but we stayed in room 6 which has 2 very big sash cord windows which are both draughty and cold you can also hear a lot of road noise ie: delivery trucks and bin wagons with reverse sensor warnings at 7am, so with the weather being rather cold the room was cold even with the heating on.
Stayed 2 nights in Nov 2024

10/10 Excellent

D

Brilliant a lovely hotel. We keep going back so it must be lovely:)
Stayed 2 nights in Jun 2024

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024

10/10 Excellent

Barry

Beautiful building in most convenient location, in fantastic North Wales town.
Stayed 3 nights in Jun 2024

10/10 Excellent

mark

Nice hotel - right place with parking
Great classic clean hotel with super friendly staff and great breakfast You don’t need to know anymore .. as it’s all you would need for a short or a longer break
Stayed 2 nights in Aug 2024

10/10 Excellent

Tia

Lovely hotel . Staff always smiling and very helpful nothing to much trouble. Breakfast was lovely. Lovely sitting area at the back of the hotel . Look forward to going back 😃
Stayed 4 nights in Jul 2024

10/10 Excellent

Vicki

The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Plenty of attentive staff, portraying a friendly manner. Food excellent. Large bar facilities. Convenient for promenade and shops
Stayed 3 nights in Aug 2024

8/10 Good

Tim

Great seaside hotel
Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

The empire was perfect everything about it also close to all pier ect easy parking rooms clean bed comfy meals excellent already booked for nov would highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

colin

Great family hotel, just how it should be.
Superb welcome and check-in process, shown to our room and shown the facilities within. Good breakfast with waiter service for the cooked food. Lovely bar and lounge area, great for after dinner drinks or your nightcap before bed.
Stayed 3 nights in Jun 2024

6/10 Okay

john

liked: decor,location, bar,indoor pool,views from Room 44. disliked: lack of alternatives to 3 course evening meal, access to swimming pool, quality of breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Stayed 4 nights in May 2024

10/10 Excellent

Helen

Beautifully decorated , comfortable lounges cozy bedroom
Stayed 2 nights in May 2024

10/10 Excellent

Deborah

Staff were welcoming and very helpful Location was perfect
Stayed 2 nights in May 2023

10/10 Excellent

Jayne

Lovely would definitely stay again
Lovely hotel very friendly, comfortable bed and breakfast cooked to order
Stayed 3 nights in Jan 2023

10/10 Excellent

Christine

Beautiful stylish hotel with lovely staff and high standards...Great location for restaurants, shopping, Trip up to the Orme..Would highly recommend and look forward to returning.
Stayed 2 nights in Aug 2023

10/10 Excellent

Margaret

Relacing
Staff are incredibly friendly, nothing is too much trouble.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Lovely hotel with friendly staff. Food was amazing
Stayed 2 nights in May 2023

10/10 Excellent

Philip

The spa facilities were excellent, allowed one to relax after roaming around town. Great food, with good choice for breakfast and dinner.
Stayed 7 nights in Aug 2023

8/10 Good

Ruth

Parking very challenging
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Great 2 night break
Great family owned hotel. Commanding position at the very top of Mostyn Street. Five mins walk to either the pier or the tramstop for the Great Orme. Food and service all high quality. A real gem of a hotel.
Room number 2.
Stayed 2 nights in Apr 2024