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Best Western Richmond Hotel

2.5 star property
Hotel in Richmond with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Best Western Richmond Hotel

Indoor pool
Reception
Garden
Desk, blackout curtains, iron/ironing board, WiFi
Front of property – evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
The current price is S$96
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
100 Eastern Bypass, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 8 min walk - 0.7 km
  • Eastern Kentucky University - 17 min walk - 1.5 km
  • EKU Center for the Arts - 2 min drive - 1.8 km
  • Paradise Cove Aquatic Center - 7 min drive - 7.6 km
  • Lake Reba - 12 min drive - 7.6 km

Getting around

  • Lexington, KY (LEX-Blue Grass) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Property highlights
At Best Western Richmond Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free WiFi in public areas and a 24-hour business centre are available to all guests.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a 24-hour front desk
  • A vending machine, coffee/tea in reception and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 141 rooms have comforts such as air conditioning, in addition to amenities such as WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

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Exterior

Quality Inn Richmond

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 1,001 reviews
The price is S$132
includes taxes & fees
4 Aug - 5 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Does Best Western Richmond Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Best Western Richmond Hotel?

As of 5 Jul, 2025, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on 14 Jul, 2025 start from S$95.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Richmond Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Richmond Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Richmond Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Richmond Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Richmond Hotel located?

Situated in Richmond, this hotel is within a 15-minute walk of Cinemark At Richmond Centre, Richmond Centre Mall and Richmond Peddler's Mall. Eastern Kentucky University and EKU Center for the Arts are also within 1 mile (2 km).

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Best Western Richmond Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10

Very friendly and respectful
Stayed 1 night in Jun 2025

10/10

The renovations are apparent. My room was newly remodeled and nicely appointed.
Stayed 1 night in Jun 2025

10/10

It was quiet, great bed(s)
Stayed 1 night in Apr 2025

2/10

The only good thing about it was the room was big
Stayed 1 night in Jun 2025

10/10

It is very convenient to the Interstate and several eateries.
Stayed 1 night in Mar 2025

10/10

Room was clean and nicely remodeled, staff was very friendly and helpful.
Stayed 1 night in Mar 2025

2/10

Worst hotel .. plumbing issues. Toilet want flushing.. just stay away
Stayed 1 night in Jun 2025

2/10

Broken keypads around the building - people were propping external doors open with rocks. The pool and hot tub were both down for renovations which was not mentioned before booking this room. broken tv in the room. Air conditioner in room worked well.
Stayed 2 nights in Jun 2025

4/10

Staff friendly and helpful. The hotel is being remodled,so there are repairs going on everywhere. We were in a already remodel room and kept falling on the foot sized hole in the middle of the room,wall holes with exposed wires also. The whole place is in a horrible state of disrepair. Also there was a old dirty washcloth hanging from the shower curtain.
Stayed 1 night in Jun 2025

4/10

The pool area was dirty and the fitness center was filthy-exercise equipment laying on floor, weight resistance machine broke and drywall dust all over. Remodeled room was good and bed was comfortable
Stayed 1 night in Apr 2025

8/10

Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Stayed 1 night in Mar 2025

2/10

Left the property with bug bites all over my legs. The beds look like they are from the 80’s. Holes in the wall in bed room. Shower rod was disconnected from the wall. Couldn’t event get out door open. Went to breakfast and there were bugs everywhere. Long story short I would not recommend at all.
Stayed 1 night in May 2025

4/10

I was unaware the property was being renovated when booked. It had a lot of construction going on which left areas looking dirty and unpleasant.
Stayed 1 night in Mar 2025

10/10

No hot water was a problem
Stayed 1 night in Apr 2025

8/10

The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Stayed 4 nights in Nov 2024

10/10

Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Stayed 1 night in Sep 2024

10/10

Was an amazing weekend get away, clean rooms, awesome staff.
Stayed 2 nights in Mar 2024

10/10

Property is under reconstruction. Room is excellent, some small things still need doing, simple things like toilet paper holders. I am sure on back order or something. Front desk told us about some things not quite done yet. This can happen anywhere. So, we were fine with that. All in all, wonderful facility.
Stayed 1 night in Feb 2025

4/10

Advertises hot tub and was not usable - dirty and scum. Lacking toiletries in room. Many areas under renovations - should advertise as such. Staff are friendly.
Stayed 1 night in Jan 2025

4/10

Wasn't crazy about the bed bugs.
Stayed 1 night in Dec 2024

8/10

The property was under renovation, but the rooms were extremely clean, staff was very polite Overall a good stay
Stayed 1 night in Jun 2024

10/10

Location to EKU

4/10

The hotel was under construction and the pool was out of order The pool was the reason I booked this hotel It was a good price though and the room was clean but was not finished looking
Stayed 1 night in Dec 2024

2/10

We came to use the pool and hot tube and was told that we would be able to use it that Saturday evening by the guy that was at the front desk then when we try to its been down a month..... Then at nine at night we had guys knocking on our door for a min till we told on them..
Stayed 2 nights in Feb 2025

2/10

We booked the hotel through Expedia. We drive 3 hours to the hotel. We walk in and the floors are all ripped up, concrete floors are literally torn up, walls are unpainted with wallpaper ripped from places, a random man was just played out on the lobby couch playing on his phone while the receptionist was missing in action, said random man had to go find her. We get to our room and there’s a hole in the floor that my boyfriend fell through. When he fell through, it shorts the wires and the breaker flipped and we lost power to the entire room. The room had not been cleaned. When we confronted the from desk lady, Von(?), she said she knew about the hole in the floor! She put us in another room but it was just as bad. The beds were hard as rocks. She was hateful to the very nice man from Expedia when he called and refused us a refund and told the man from Expedia to tell me to call back and talk to her manager Carla in the morning. Don’t worry, Von, I will be. Hopefully she’s better at her job than you are at yours. If your hotel is under construction, literally HAZARDOUS, make your guests aware before they drive 3 hours. Now I’m out $100 and had to come to another BETTER hotel for the SAFETY of my own family! This is BOT Expedia's fault!! This is soley the hotels! Expedia was not made aware that they were under construction but they are now and so is the Better Business Bureau.
Clearly the hole in the floor and you can tell the floor hasn’t been swept.
Stayed 1 night in Jul 2025