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Hotel Europa

3.0 star property
Hotel with a 24-hour front desk, in the vicinity of Magellan Monument

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Europa

Reception
Front of property
View from property
Dining
In-room safe, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Fridge
HDTV
Private bathroom
Cable channels
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

In-room safe, free WiFi

Family Room

Highlights

Balcony
Air conditioning
Fridge
HDTV
Private bathroom
Cable channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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8.8 out of 10, Excellent, (889)
The price is S$111
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
BASAK LAPULAPUMACTAN ISLAND,, Lapu-Lapu, Central Visayas, 6000

What's nearby

  • Gaisano Grand Mall Mactan - 9 min walk - 0.8 km
  • Mactan Town Center - 10 min walk - 0.9 km
  • Jpark Island Waterpark - 5 min drive - 4.0 km
  • Magellan Monument - 7 min drive - 6.5 km
  • SM City Cebu - 11 min drive - 10.0 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 23 min drive

Restaurants

  • ‪Giovanni Pizza - ‬11 min walk
  • ‪Cafe Engelberg - ‬9 min walk
  • ‪Rai Rai Ken - ‬8 min walk
  • ‪Jollibee - ‬8 min walk
  • ‪Chowking - ‬7 min walk

About this property

Hotel Europa

Hotel near Magellan Monument
Located close to SM City Cebu and Fort San Pedro, Hotel Europa provides a terrace, dry cleaning/laundry services and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Continental breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge)
  • Express check-out, express check-in and concierge services
  • A front desk safe, a 24-hour front desk and barbecues
Room features
All guest rooms at Hotel Europa feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • 32-inch HDTVs with cable channels
  • Balconies and fridges

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: PHP 200 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately PHP 200 per person
  • Airport shuttle fee: PHP 500 per vehicle
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Basak Philippines
Europa Basak
Europa Basak Philippines
Europa Philippines
Hotel Europa Basak
Hotel Europa Basak Philippines
Hotel Europa Basak Philippines Cebu Island/Mactan Island
Hotel Europa Basak Philippines Lapu-Lapu
Europa Basak Philippines Lapu-Lapu
Hotel Europa Hotel
Hotel Europa Lapu-Lapu
Hotel Europa Hotel Lapu-Lapu
Hotel Europa Basak Philippines

Frequently asked questions

Is Hotel Europa pet-friendly?

Yes, pets are allowed at this property. A fee applies.

How much is parking at Hotel Europa?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Hotel Europa?

Check-in begins at 2 PM.

What time is check-out at Hotel Europa?

Checkout is at noon.

Does Hotel Europa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of PHP 500 per vehicle applies.

Where is Hotel Europa located?

Located in Basak, this hotel is within 9 mi (15 km) of Magellan Monument, SM City Cebu and Fort San Pedro. Cebu Metropolitan Cathedral and Magellan's Cross are also within 9 mi (15 km).

Hotel Europa Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 174 reviews" "
Rating 8 - Good. 46 out of 174 reviews" "
Rating 6 - Okay. 53 out of 174 reviews" "
Rating 4 - Poor. 32 out of 174 reviews" "
Rating 2 - Terrible. 28 out of 174 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Only good thing was the welcome from the receptionist couldn't fault her even thou I had multiple issues with room
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
We just stayed here a night between flights. Pretty basic and cheap.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible place to stay
Worst room i have ever stayed in. In my 10years of travelling in the php.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything has some good and some bad. The location was good, on the main street near the mall. The staff were nice and helpful. But the property was a bit run down. My room was on the 3rd floor and the shower gave barely a trickle, I mean it was virtually unusable, and would alternate between super hot and super cold, nothing in between. The internet kept booting me off. But if you're not into showering or internet, then it's a good deal.
Stayed 4 nights in Jan 2020

4/10 Poor

Ozer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

John, Goose creek s.c.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very clean. Bath room was small. Had trouble with tv remote
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Jennifer and her sister were very nice and helpful with everything we asked for. Room was clean. Bad: The place needs lots of renovation. Towels were very worn out, so thin, that we could hardly dry ourselves. Other towel had holes. Pillow case had a big hole. Airconditioner was leaking water.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in May 2019

4/10 Poor

James John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good value for the money. Dirty and rundown property.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

6/10 Okay

EJMR

Disliked: Property conditions & facilities, room comfort
ACU rating not suited for the room area. The room temperature is warm even the ACU is running.
Stayed 1 night in Oct 2018

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Cebu vacation
Nice inexpensive hotel,but no breakfast provided,no laundry service but it's advertised that it has.
Stayed 2 nights in Sep 2018

8/10 Good

David, Kingman AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff...always attentive to every need! My only gripe was that 50% of the time there wasn’t enough water in the tank to trip the shower heater on...so cold showers. Very close to a mall for shopping and eating and transportation. A very convenient place...I will stay again.
Stayed 6 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chills!
ALL the Workers are very cordial and helpful. The only gripe I have is that they don’t keep the water level high enough in the tank for showered. When the tank is low, the pressure is low, and it doesn’t trip the heater to turn on for a warm shower. In a week have had only 2 warm showers...the rest were cold....showering twice a day. Good location as is 200 yards from the mall and food/shopping/transportation.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was huge and clean. I was surpised not to find any toilet paper in the bathroom, but my time there was so short I didn't bother to ask.
Stayed 1 night in May 2018

8/10 Good

Joe, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. It is an older place, but well kept. The room was spacious and clean.
Stayed 2 nights in Apr 2018

4/10 Poor

Leonardo

Liked: Staff & service
Disliked: Cleanliness
Not worth it, even for proximity to airport
Its about 30mins to airport on a good day because of traffic and lots of lical bbq and food establishments walking distance. Place had really dirty floors, don’t walk barefoot. Outdated decor, noisy if neighbours are not careful, moldy sheets required a change and possible bed bugs gave wife multiple bites.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Hotel Europa!
Friendly and very assistive staffs. I will recommend to friends abd relatives. Much better if they will sell and cater foods for guests!
Stayed 2 nights in Oct 2017

2/10 Terrible

tim denny, mactan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a value for the money
the hotel smells as you enter, they attempted to blame it on recent smokers but it was the smell of musty unkempt surfaces. I booked a family room yet was surprised that it is no different from a standard room except they crammed in a bunk bed set. what good can be said about the place. the paint color was pleasing, tv worked. other than that I think you can find much better alternatives. this place is not in the business of servicing customers.
Stayed 1 night in Oct 2017

2/10 Terrible

janeta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

odilio

Disliked: Property conditions & facilities
Dont expect too much for the price you pay.
Hotel is ok,if you are too fuzzy with cleanliness then don't stay in this hotel. Staffs are ok they are accommodating. WIFI is available thanks goodness, No elevator, shower is not functioning well, light switch is dangerously near the shower that it gets wet when you take a shower.Single lock door and unfortunately not very secure, tried opening it with a card inserted through the door gap and it opens No phone inside the room no emergency numbers displayed anywhere, very noisy outside you can hear a lot of noise when new guest arrives in the middle of the night.Location is nice its near Gaisano grand mall a few minutes walk.
Stayed 6 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Rated a bit higher that it is
In terms of local standards this maybe an OK hotel in terms of USA standards it is rated too high and also is a bit high priced like most local hotels that know travelers will likely over pay
Stayed 1 night in Aug 2017