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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Exterior
Property amenity
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Spa
The current price is S$142
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel cot, free WiFi

Premium Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Bathrobes
Hairdryer
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Desk, iron/ironing board, travel cot, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Caton Road, Lancaster, England, LA1 3RA

What's nearby

  • Grand Theater - 4 min drive
  • Williamson Park - 6 min drive
  • Lancaster Castle - 7 min drive
  • Lancaster Brewery - 8 min drive
  • Lancaster University - 9 min drive

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • McDonald's
  • Holiday Inn Restaurant International
  • The Bobbin
  • The Keys
  • Dominick's Catering

About this property

Holiday Inn Lancaster by IHG

Upscale hotel near Lancaster University
A garden, a playground and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Lancaster by IHG. Take some time to relax at the on-site spa. The on-site British cuisine restaurant, Hotel Restaurant, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a bar and a health club.
Additional perks include:
  • A children's pool
  • Free self-parking
  • English breakfast (surcharge), a computer station and a 24-hour front desk
  • Multilingual staff, meeting rooms and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 156 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Travel cots, electric kettles and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Does Holiday Inn Lancaster by IHG have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of 7 Feb,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on 23 Feb,2025 start from S$141.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Lancaster by IHG pet-friendly?

Yes, Holiday Inn Lancaster by IHG allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Lancaster by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Lancaster by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Lancaster by IHG?

Checkout is at 11:00 AM.

Where is Holiday Inn Lancaster by IHG located?

Situated on the riverwalk, this spa hotel is within 1 mile (2 km) of Lune Aqueduct and The Centre at Halton. Grand Theater and St John's Historic Church are also within 2 miles (3 km).

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 361 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness
Great facilities and very friendly staff at the hotel. Lovely breakfast , a great selection! Main issue was with the cleanliness. When I arrived and checked in, the bathroom smelt awful and I quickly found that it was because the toilet had been left unflushed, I assume from the previous person. To the side of the bed and behind the bed was also super dusty. Other than that though , nice hotel.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ilknur

Stayed 2 nights in Dec 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying at Holiday Inn across the world. They are simply comfortable and always have a good atmosphere. I come out feeling content and happy! There were a few issues with the room I was in. The aircon didn’t work. There was a bathroom hook missing to hang the towel. But that was really it and didn’t make any difference to the quality of service provided and the great breakfast they had! Thank you.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sleep on comfy bed. Breakfast was very good but seating needs improvement. Very handy being close to motorway but a bit noisy.
Stayed 1 night in Dec 2024

6/10 Okay

David

Stayed 1 night in Dec 2024

6/10 Okay

maya

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are spacious, and the breakfast offers a good variety of food. The staff are polite and this about summarises all the positives. The carpets in the rooms and corridors are old and worn, giving the hotel an outdated and dirty feel. Carpet in the room felt and looked dirty. The biggest issue was the lack of USB plugs, which is unacceptable for a 4-star hotel. We only had a charging cable and were disappointed to find no USB options—just a limited, old fuse boxes. Instead, the hotel offered a machine at reception to buy a charger, which was nothing more than a cash grab. Majority of the amenities need to be updated to meet modern standards. No TV or a safe in the room - not a major issue for us but felt odd for a hotel that advertises itself as a 4-star.
Stayed 2 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room we booked was unavailable and the reception staff offered nothing as an apology, only blaming it on Expedia. The room was in poor repair (sockets not working / bedside lamp with no bulb and taped over). There was a beeping from the corridor all night which resulted in a poor nights sleep.
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good indeed
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Highly functional room with everything perfectly placed and all the amenities you would ever want to make for a comfortable and pleasant stay. The breakfast was lovely - highly varied with an amazing selection of gorgeous cheeses and meats, cereals, fruit, waffles, pastries etc plus the usual hot food selection. Tiny downside - I would have liked more veggie offerings.
Stayed 1 night in Oct 2024

8/10 Good

Duncan

Stayed 1 night in Oct 2024

8/10 Good

Darren

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A dog friendly hotel :) my room was clean, quiet and very comfortable. Plenty of free parking too.
Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay and good value for money.
We planned to visit the Lakes, but chose to stay in Lancaster and travel in because of the facilities and value for money. The swimming pool and spa was the main selling point. We all enjoyed the swimming pool but unfortunately the spa hot tub was not working. The room was comfortable and clean. The bathroom looked new and clean, except for the old shower hose which had exposed plastic flex and black spots of mould. These are very cheap and easy to replace. The breakfast was good and staff very helpful although at times they were slow to replenish items. Overall, a very pleasant stay with only a few small shortcomings.
Stayed 2 nights in Oct 2024

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff but average facilities for price
The family room was absolutely enormous for the 3 of us. Breakfast was quite chaotic with no cups or glasses, things having ran out plus the coffee machines not working. Also the pool was closed for maintenance and this was our main reason for choosing this hotel. We were given a free late checkout which was helpful
Stayed 1 night in Jul 2024