4/10 Poor
OLAJIDE
12 Feb,2018
Liked: Cleanliness
overall bigger hotels offer a better service
Stayed 2 nights feb 18.
Check in: Early good.
Dirty (filthy) carpet otherwise room okay but below standard of similar price hotels- Eko/ federal palace etc by far.
Air con in room not working.
Moved rooms. Upgrade good. Suite much better. Still bad carpets. No extra charge for upgrade.
Pool area and outside bar not staffed so have to come in for drinks. Pool looked dirty so didn’t use.
Inside bar also unstaffed but someone will come from reception if you want a drink.
Only 1 cocktail available on menu.
Final day came down for breakfast. Told no breakfast available today...... appalling for a £107 per night hotel.
Conclusion: we wanted a private boutique style hotel, and this tends to work in the West, however in Nigeria sadly this means poor service, and all problems are exaggerated (for example no on-site electrician to fix air-conditioning same day). Conclusion: we wanted a private boutique style hotel, and this tends to work in the west, however in Nigeria sadly this means poor service, and all problems are exaggerated (for example no on-site electrician to fix air-conditioning same day)
This hotel has a lot of potential and has a great location, nice communal areas (inside) but the pool area and parts of the rooms let it down.
OLAJIDE
Stayed 2 nights in Feb 2018