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Hotel Aifa

3.0 star property
Hotel in Labuan with 24-hour front desk and restaurant

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Aifa

Minibar, in-room safe, desk, iron/ironing board
Exterior
Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (MYR 25 per person)
Check-in/check-out kiosk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Minibar, in-room safe, desk, iron/ironing board

Executive Room

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Bathrobes
Private bathroom
Separate bath and shower
Minibar
Coffee/tea maker
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Air conditioning
Plasma TV
Bathrobes
Private bathroom
Shower/bath combination
Minibar
Coffee/tea maker
Electric kettle
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Bathrobes
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Queen

View from room

Deluxe Queen

Highlights

Air conditioning
Plasma TV
Bathrobes
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
Free bottled water
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007

What's nearby

  • Financial Park - 10 min walk
  • An'Nur Jamek Mosque - 10 min walk
  • Labuan International Sea Sport Complex - 3 min drive
  • Labuan Golf Club - 4 min drive
  • Layang-Layang Beach - 16 min drive

Getting around

  • Labuan (LBU) - 4 min drive

Restaurants

  • ‪Island Garden Food Centre & Cafe - ‬2 min walk
  • ‪Marrybrown Labuan - ‬1 min walk
  • ‪Nam Thong Coffee Shop - ‬2 min walk
  • ‪Ayam Penyet Ria - ‬6 min walk
  • ‪Cincau Ah Meng - ‬1 min walk

About this property

Hotel Aifa

Property highlights
Consider a stay at Hotel Aifa and take advantage of dry cleaning/laundry services, a bar and a business centre. The on-site international cuisine café, Lido, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and 1 meeting room
  • A lift, a front desk safe and a banquet hall
  • A porter/bellboy, a 24-hour front desk and luggage storage
Room features
All 139 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and dressing gowns.
More conveniences in all rooms include:
  • 42-inch plasma TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 0.50 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lido
  • Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 10 floors
  • Banquet hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 16 for children
  • Self-parking fee: MYR 0.50 per day
  • Rollaway bed fee: MYR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Hotel Aifa Labuan
Aifa Labuan
Hotel Aifa Labuan Island/Labuan Town
Hotel Aifa Hotel
Hotel Aifa Labuan
Hotel Aifa Hotel Labuan

Frequently asked questions

Is Hotel Aifa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Aifa?

Self-parking is available for MYR 0.50 per day.

What time is check-in at Hotel Aifa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Aifa?

Checkout is at noon.

Where is Hotel Aifa located?

Situated in Labuan, this hotel is within a 10-minute walk of Labuan Museum and Financial Park. An'Nur Jamek Mosque and Labuan International Sea Sport Complex are also within 1 mile (2 km).

Hotel Aifa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 142 reviews" "
Rating 8 - Good. 60 out of 142 reviews" "
Rating 6 - Okay. 20 out of 142 reviews" "
Rating 4 - Poor. 6 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service, amenities
Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
Stayed 3 nights in May 2024

8/10 Good

GIM-LOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Feb 2024

8/10 Good

Hasan, Kota Kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
Stayed 2 nights in Jan 2024

6/10 Okay

Poon w

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
Stayed 2 nights in Dec 2023

6/10 Okay

Raphael

Business traveller
Liked: Cleanliness, staff & service
Alas , hotel feels aged. Breakfast will be better to eat out.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kok Leong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
One of the best hotels in Labuan
Stayed 3 nights in Aug 2023

8/10 Good

Anil Chandru

Stayed 1 night in May 2023

4/10 Poor

TEKFOH, Palm Springs

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Stayed 3 nights in Apr 2023

2/10 Terrible

kheng siew

Stayed 5 nights in Mar 2023

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
Stayed 1 night in Jan 2023

10/10 Excellent

azlan shah

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel and location
Stayed 5 nights in Jan 2023

10/10 Excellent

azlan shah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

4/10 Poor

Melvin, Singapore

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.

8/10 Good

Hj Puasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

ROSMADI

Stayed 3 nights in Sep 2022

10/10 Excellent

Kee joon

Stayed 1 night in Aug 2022

6/10 Okay

Khin Choy, Klang

Business traveller
I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
Stayed 2 nights in Jun 2022

8/10 Good

ANUAR

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
Stayed 2 nights in May 2022

2/10 Terrible

Jim Kian Hock

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Despite placing "DO NOT DISTURB" sign at the door knob outside, staff still enter the room.
Stayed 3 nights in Feb 2022

10/10 Excellent

Mohamed Huzaifah, ALOR GAJAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by the staff. Clean.
Stayed 3 nights in Nov 2021

10/10 Excellent

MASLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcoming
friendly front desk
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Breakfast menu
Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020