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Hotel & Spa El Castell de Ciutat

4.0 star property
Hot springs hotel connected to the airport in La Seu d'Urgell with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Interior
Front of property
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Parking included
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Standard Double or Twin Room, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Royal Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700

What's nearby

  • Torre Solsona - 6 min walk - 0.5 km
  • La Seu d'Urgell Cathedral - 19 min walk - 1.6 km
  • Diocesan Museum of Urgell - 20 min walk - 1.7 km
  • Aravell Golf - 8 min drive - 5.1 km
  • Naturlandia - 25 min drive - 23.8 km

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

Upscale hotel connected to the airport
An adjacent golf course, a poolside bar and a terrace are just a few of the amenities provided at Hotel & Spa El Castell de Ciutat. Tee up with amenities, such as golf lessons and a golf clubhouse, at this hotel. Indulge in a hot stone massage, a body treatment and aromatherapy at WELLNESS & SPA EL CASTELL, the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Enjoy the gym, as well as activities such as archery. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with designer shops on-site and a garden.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and hot springs on-site
  • Luggage storage, free newspapers and a nature reserve
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • 24-inch TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and printers

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante Katia
  • Restaurante Tapies

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 32 ºC
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (110 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Cots (infant beds) are available for EUR 25.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Property Registration Number HL-000475

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Frequently asked questions

Does Hotel & Spa El Castell de Ciutat have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel & Spa El Castell de Ciutat pet-friendly?

Yes, Hotel & Spa El Castell de Ciutat allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel & Spa El Castell de Ciutat?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel & Spa El Castell de Ciutat?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel & Spa El Castell de Ciutat?

Checkout is at noon.

Where is Hotel & Spa El Castell de Ciutat located?

Situated on the riverwalk, this spa hotel is within 1 mile (2 km) of Torre Solsona, La Seu d'Urgell Cathedral and Diocesan Museum of Urgell. Aravell Golf and Francoli Trail are also within 9 miles (15 km).

Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews" "
Rating 8 - Good. 15 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Catalonia!
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Stayed 1 night in Aug 2024

10/10 Excellent

gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't do enough to help
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
Stayed 1 night in Aug 2024

6/10 Okay

zbigniew

Liked: Staff & service
Short stay
It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
Stayed 2 nights in Jul 2024

10/10 Excellent

Miri

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed. The Hotels.com Gold team failed
We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
Stayed 1 night in Jul 2021

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high-end hoteol, not in a modern style; rather, an older, classic style. Wood, furniture, carpet in the room, turn-dwn service in the evening - that kind of thing. Lovely! The staff were friendly and helpful - overall lovely!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Kathryn, Brooklyn NY USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We started our trip to Spain at El Castell de Ciutat. After a beautiful drive through the countryside, after landing in BCN, we were greeted by gracious staff, at the gorgeous hotel. We were jet lagged, but the hotel staff helped us orient to our new location with helpful advice and wonderful service. We had lunch in the hotel's restaurant, and were NOT disappointed. Delicious! Over the next three days we enjoyed the views, the food, the pool, and the surrounding towns. When we moved on to our next hotel, we couldn't help but be disappointed by comparison to El Castell de Ciutat! HIGHLY RECOMMEND!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar.
Stayed 2 nights in Jun 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay !
An absolutely beautiful hotel in a gorgeous position. Our only complaint was the uncomfortably hot bedroom. The staff were aware of the problem , and the manager personally apologised to every guest, what a lovely gesture ! We will definitely return.

2/10 Terrible

Needs renovatio, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs renovation
The hotel is very old and needs badly a renovation. I would never come back, it was not what I was expecting. The staff at the reception were very kind. It's close to airport and there is nothing to do around that area of the city.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
My stay here was a delight. All the staff we met were, without exception excellent. The rooms are very traditional in style but due to the location, it works well. The view from our bedroom was stunning. The hotel has everything that you need and as its small, it feels quiet and relaxing. The food is very good quality and not overly priced. Little touches everyday in the room such as home made biscuits and a decanter of port on our arrival made it extra special. The spa is good and has all the services you would expect. Overall, an excellent hotel that I would highly recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with stunning view
Very relaxing, with good food in the restaurants, superb outdoor pool.

10/10 Excellent

Alfredo, USA, Honduras, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It has been my fourth time, and it was great. It needs a little of maintenance in the jacussi wood arounds as well as the main pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay. Pretty scenery.

10/10 Excellent

home in france, m

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely as Ever
My husband and I stayed at the hotel 20 years ago and have always wanted to return. The setting is spectacular and the staff & service Are super. Black ink risotto as delicious as remembered. Rooms are comfortable but could do with an update....

8/10 Good

JJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Views, very nice staff, little dated.
Very accommodating. Wonderful location. Great restaurant. Lovely staff. Rooms a little dated, thought the suite was spacious.