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THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
Feel at home with helpful staff while you unwind near Nishiki Market and Nijō Castle.

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Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

Exterior
Lounge
Down duvets, cots/infant beds, free WiFi, bed sheets
Reception
Lounge
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down duvets, cots/infant beds, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Toilet with electronic bidet
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down duvets, cots/infant beds, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Toilet with electronic bidet
Designer toiletries
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Down duvets, cots/infant beds, free WiFi, bed sheets

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Toilet with electronic bidet
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down duvets, cots/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Toilet with electronic bidet
Designer toiletries
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Down duvets, cots/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Toilet with electronic bidet
Designer toiletries
Hairdryer
  • 34.28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Down duvets, cots/infant beds, free WiFi, bed sheets

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Toilet with electronic bidet
Designer toiletries
Hairdryer
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds

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About the area

Map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214

What's nearby

  • Shijo Street - 2 min walk
  • Nishiki Market - 7 min walk
  • Kawaramachi Street - 15 min walk
  • Nijō Castle - 18 min walk
  • Kyoto Tower - 3 min drive

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 11 min walk
  • Osaka (ITM-Itami) - 59 min drive

Restaurants

  • ‪和醸良麺 すがり - ‬2 min walk
  • ‪INDIA GATE - ‬1 min walk
  • ‪膳處漢 ぽっちり 京都店 - ‬2 min walk
  • ‪錦セアブラノ神 - ‬1 min walk
  • ‪いっかくじゅう 四条新町店 - ‬1 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

Hotel near Nishiki Market
Close to Kawaramachi Street and Nijō Castle, THE GENERAL KYOTO Shijyo Shinmachi provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), a lift and a water dispenser
  • Smoke-free property and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at THE GENERAL KYOTO Shijyo Shinmachi boast thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi.
More conveniences in all rooms include:
  • Down duvets and cots/infant beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with satellite channels

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3500.0 per day.
Cots (infant beds) are available for JPY 1100.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels fee: JPY 0 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

Is THE GENERAL KYOTO Shijyo Shinmachi pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE GENERAL KYOTO Shijyo Shinmachi?

This property doesn't offer parking.

What time is check-in at THE GENERAL KYOTO Shijyo Shinmachi?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at THE GENERAL KYOTO Shijyo Shinmachi?

Checkout is at 11:00 AM.

Where is THE GENERAL KYOTO Shijyo Shinmachi located?

Located in Karasuma, this hotel is within a 10-minute walk of Shijo Street and Nishiki Market. Kawaramachi Street and Pontocho Alley are also within 1 mile (2 km). Karasuma Station is only a 4-minute walk and Shijo Station is 6 minutes.

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THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 81 out of 89 reviews
Rating 8 - Good. 7 out of 89 reviews
Rating 6 - Okay. 0 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Francesca

All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024

10/10 Excellent

Evangelina

Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again.

10/10 Excellent

Knolly

The General Kyoto is a lovely property with a very helpful staff. They made our stay everything we could hope for. Their front desk people were a great help in every thing we needed. Highly recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Pantelis

My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kin Hang

Room is large and very clean Hotel is new Breakfast quality is good Will rebook if i revisit Kyoto

10/10 Excellent

Mariola

Loved the lounge room with free snacks and drinks. Staff is friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

CHI-YUAN

Great service and great room
Stayed 2 nights in Apr 2023

8/10 Good

ROBIN

Close to main shopping area. Breakfast didn’t look that great, only a very limited buffet. Friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

LOURDES

What a beautiful boutique hotel! The staff were great and very friendly. The room was clean, spacious and updated - and the bed was comfortable. Our favourite part was the bar and snacks that were available in the afternoon/evening plus the breakfast :)
Stayed 1 night in Mar 2024

10/10 Excellent

Lance

Great property.
Stayed 3 nights in Oct 2023

10/10 Excellent

Scott

Excellent hotel. Highly recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sarah

Comfortable, Modern Stay with free drinks!
Great stay at The General Kyoto - an easy 15 minute walk to a great dining/restaurant area and the Gion District. Clean, comfortable, well-appointed room and a nice bonus of a Lounge with free (!) drinks and snacks during the day and cocktails, snacks & desserts at night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katarina

Very nice stay
Very nice and friendly hotel. We will definitele stay here again if we come back to Kyoto. We stayed for 3 nights.
Stayed 2 nights in Mar 2023

10/10 Excellent

Thao

They had a nice and quiet lounge to relax and enjoy some snacks with the added comfort of reliable internet to do some work. The location is convenient to getting around Kyoto either by walking, bus, or train.
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Hotel is very modern and minimalist. The amenities are amazing!
Stayed 3 nights in Apr 2023

10/10 Excellent

Steven

This is a fantastic hotel. The rooms are very new and slightly larger than your standard room in Japan. Beds were comfy, bathroom was spectacular, and the lounge had free drinks and snacks. About a 10 minute walk from the subway. Would highly recommend this place!
Stayed 2 nights in May 2024

10/10 Excellent

Anastasiia

I really enjoyed my stay at this hotel. The location is great, right next to the market and close to a train station. The room was super nice, clean, and amenities were great. A nice perk was having a happy hour.

10/10 Excellent

Brandi

A wonderful walking area! The staff were the kindest people, and were extremely helpful. They left a lovely birthday note in our room for my husband!
Stayed 1 night in Feb 2024

10/10 Excellent

James

Everything was great. Location, new, attractive, lounge with snacks & drinks, room size and comfort, friendly staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

mitch

the rooms were much larger than any others we stayed at in Japan, very clean and spacious. the location was great for restaurants and close to the Nishiki Market. staff were great, friendly and very helpful. Would recommend this hotel to anyone travelling to Kyoto.
Stayed 4 nights in Jun 2023

10/10 Excellent

JEONGMAN

Everything is perfect. Highly recommend. Spacious and cozy room, Great lounge service.
Stayed 3 nights in Jun 2023

10/10 Excellent

Stephanie

A very comfortable hotel with nice decor and touches, such as high quality tea, free drinks in lounge, high quality duvets, etc. The bathroom was fantastic and generous room size. Tons of dining options nearby and walking distance to Gion.
Stayed 7 nights in May 2023