6/10 Okay
Jasmin
Travelled with family, Travelled with partner
14 Oct,2024
Liked: Property conditions & facilities
The owner of the property was kind and seemed like a lovely woman but the other staff didn't really seem to know what was going on. The check in, while early which we absolutely appreciated, was basically us getting the keys and giving our passports. No explanation of amenities or the room itself. I noticed they offered tours of the building with sweets and tea but we didn't get any tour.
The room itself was spacious and very comfortable. The self filling tub and shower room was the highlight and we made sure to maximize our use!
We were supposed to get a VIP 4500 yen drink credit but we were told it just consisted of coffee or matcha tea at night and I'm unsure if we received that full value over two nights.
I understand that Kyoto is pricey, especially in the area of this guesthouse, but I feel like we overpayed for what we got. Overall, it was an average stay.
Jasmin
Stayed 2 nights in Oct 2024