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Hotel Intergate Kyoto Shijo Shinmachi

3.5 star property
Hotel with a full-service spa, steps from Shijo Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Intergate Kyoto Shijo Shinmachi

Lobby
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Hallway
Public bath

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
The price is S$100
includes taxes & fees
5 Jan - 6 Jan,2025

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Superior Twin room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Queen room with Free access to Lounge, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Queen room with Free access to Lounge, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Queen room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Single room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior King room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior King room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 2 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Tempur-Pedic bed
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Universal Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Universal Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 8
  • 2 Large Single Beds

View all photos for INTERGATE Twin room, Shinmachi St. side with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

INTERGATE Twin room, Shinmachi St. side with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Deep-soaking bath
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (Shinmachi Side, Free access to Lounge)

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking (Shinmachi Side, Free access to Lounge)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Connecting Superior Hollywood Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Connecting Superior Hollywood Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Connecting Superior Twin Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Connecting Superior Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Connecting Superior Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Connecting Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 48 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Run of House Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Run of House Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Hollywood Twin room with Free access to Lounge, Non-smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Hollywood Twin room with Free access to Lounge, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin room with Free access to Lounge, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin room with Free access to Lounge, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Superior Twin Room-Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Connecting Superior Twin Room-Non-Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Single Room-Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room-Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room - Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room - Non Smoking

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Double Beds

View all photos for Superior Queen Room-Non-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Hollywood Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room-Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room-Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Run Of House

Premium bedding, in-room safe, desk, blackout curtains

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room Shinmachi Side

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room Shinmachi Side

  • Sleeps 2
  • 2 Single Beds

View all photos for Intergate Twin Room Shinmachi Side

Premium bedding, in-room safe, desk, blackout curtains

Intergate Twin Room Shinmachi Side

  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Universal Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Run Of House Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Run Of House Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Connecting Superior Twin Room-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Connecting Superior Twin Room-Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Twin Room-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Superior Hollywood Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Connecting Superior Hollywood Twin Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room-Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
387 Mukadeya-cho, Nishikikoji-agaru, Shinmachidori, Nakagyo-ku, Kyoto, Kyoto, 604-8214

What's nearby

  • Shijo Street - 2 min walk
  • Kawaramachi Street - 16 min walk
  • Kyoto Tower - 3 min drive
  • Kiyomizu Temple - 5 min drive
  • Kyoto Imperial Palace - 5 min drive

Getting around

  • Karasuma Station - 5 min walk
  • Karasuma Oike Station - 10 min walk
  • Osaka (ITM-Itami) - 54 min drive

Restaurants

  • ‪INDIA GATE - ‬1 min walk
  • ‪膳處漢 ぽっちり 京都店 - ‬2 min walk
  • ‪錦セアブラノ神 - ‬1 min walk
  • ‪いっかくじゅう 四条新町店 - ‬1 min walk
  • ‪いち - ‬1 min walk

About this property

Hotel Intergate Kyoto Shijo Shinmachi

Hotel near Shijo Street
Located close to Kawaramachi Street and Kyoto Tower, Hotel Intergate Kyoto Shijo Shinmachi provides a garden, laundry facilities and a full-service spa. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out and free newspapers
  • Luggage storage, multilingual staff and concierge services
  • A vending machine, coffee/tea in reception and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 153 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for JPY 2420.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2420.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's guestroom windows cannot be opened.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Intergate Shinmachi
Intergate Kyoto Shijo Shinmachi
Intergate Shinmachi
Hotel Intergate Kyoto Shijo Shinmachi Hotel
Hotel Intergate Kyoto Shijo Shinmachi Kyoto
Hotel Intergate Kyoto Shijo Shinmachi Hotel Kyoto

Frequently asked questions

Is Hotel Intergate Kyoto Shijo Shinmachi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Intergate Kyoto Shijo Shinmachi?

As of 31 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Intergate Kyoto Shijo Shinmachi on 5 Jan,2025 start from S$99.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Intergate Kyoto Shijo Shinmachi?

Hotel Intergate Kyoto Shijo Shinmachi doesn't offer parking.

What time is check-in at Hotel Intergate Kyoto Shijo Shinmachi?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Intergate Kyoto Shijo Shinmachi?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Intergate Kyoto Shijo Shinmachi located?

Located in Karasuma, this spa hotel is within 1 mi (2 km) of Shijo Street and Kawaramachi Street. Kyoto Tower and Kyoto Imperial Palace are also within 2 mi (3 km). Karasuma Station is 5 minutes by foot and Shijo Station is 7 minutes.

Hotel Intergate Kyoto Shijo Shinmachi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 450 out of 664 reviews" "
Rating 8 - Good. 173 out of 664 reviews" "
Rating 6 - Okay. 27 out of 664 reviews" "
Rating 4 - Poor. 8 out of 664 reviews" "
Rating 2 - Terrible. 6 out of 664 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Intergate. It's a clean hotel.
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience in Kyoto and loved staying at the Kyoto Intergate hotel! The rooms and ambiance are gorgeous. The public bath is healing. We enjoyed the amenties and breakfast buffet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it here. It was perfectly central to all of the things I wanted to do. The staff and amenities were all amazing. I would definitely come back
Stayed 1 night in Dec 2024

8/10 Good

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel tucked in very active place. Rooms were a bit small and tv had no English channels. Free coffee and tea were a nice touch
Stayed 4 nights in Nov 2024

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoined eating breakfast and free ldtft
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the daily free snacks especially the Chazuke in the evening. It was such a great perk and so nice to have a place to quietly sit at the beginning, during or end of the day. We loved the authentic atmosphere, food and staff were extremely helpful. Beds and especially pillows were so soft, luxurious feeling and very comfortable. Room very spacious too. Unfortunately did not try the onsen bath, massage chairs or gym. Next time as we definitely will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, service and staff. Very well maintained property. The breakfast was great. Within easy walking distance from public transportation (both bus and train) and restaurants. Hotel window offers bright diffuse light but does not open; it is understandable given that the hotel is surrounded by other buildings at close proximity. I would stay here again and would recommend it to others.
Stayed 4 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2024

10/10 Excellent

john

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would def stay here again! Walkable to Nishiki Market (10 mins) and surrounding areas. The connecting rooms were a plus. Made the stay for 4 people much more comfortable. Only complaint would be the ventilation in the bathroom, but we found this to be common for some hotels in Japan. The breakfast was delicious and staff were super friendly.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massage chairs seemed randomly placed.
Stayed 4 nights in Jun 2024

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff, Hotel is in a great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There were only two units for washer/dryer in the laundry room. I would have given higher rating for facilities if there were more washer/dryer units.
Stayed 1 night in Jun 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 4 nights in May 2024

6/10 Okay

kenneth

Liked: Cleanliness, property conditions & facilities
Good for a basic, relatively inexpensive hotel in a decent area of the city. Short on staff knowledge/assistance. Breakfast ample and interesting, but little variation day to day.
Stayed 3 nights in May 2024

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Fine for a basic, affordable hotel in a decent area. Small rooms. Staff either not knowledgeable about dining, airport transportation, etc., or not motivated to help. Breakfast is adequate and somewhat interesting, but hardly changes day to day (despite representations to the contrary)
Stayed 5 nights in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything!
Stayed 4 nights in Apr 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely zen-like hotel. Good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facility...good location!
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wven though the hotel is in the middle of everything, it was very quiet. Loved the Onsen & massage chairs. The room was bigger than I expected, given that most hotel rooms in Japan are tiny. This one felt like the size of a hotel room in the USA. My only minor complaint is I had asked them if my friend could check in before I got there and still put the room charge on my card that I used for the reservation. They said yes in the expedia messages, but when she got there, they made her use a machine to check in which required her credit card. When I got there a couple hours later, they could not change the charge to my card. Nor could they split the room charges. Like I said, a small issue, but I would have paid in advance if I had known they couldn't or wouldn't let her access the room before I got there. Overall, it's a lovely hotel and would stay there again.
Stayed 12 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024