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Paloma Backwater Resorts

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

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Photo gallery for Paloma Backwater Resorts

Interior entrance
Front of property
Premium bedding, minibar, in-room safe, desk
View from room
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Kainakary.P.O, Alappuzha, Kuttanad Taluk, Kerala, 688501

What's nearby

  • Ambalapuzha Sree Krishna Temple - 11 min drive
  • Chettikulangara Bhagavathy Temple - 11 min drive
  • Alleppey Lighthouse - 13 min drive
  • Alappuzha Beach - 35 min drive
  • Edathua Church - 83 min drive

Getting around

  • Alappuzha Station - 34 min drive
  • Cochin International Airport (COK) - 158 min drive

Restaurants

  • ‪Pai's Tea Shop,Alappuzha - ‬11 min drive
  • ‪Hotel Yuvaraj - ‬11 min drive
  • ‪Paddy Field Restaurant - ‬38 min drive
  • ‪Mini Kalpakavadi - ‬6 min drive
  • ‪Chukku Coffee Shop - ‬12 min drive

About this property

Paloma Backwater Resorts

Upscale family-friendly hotel
At Paloma Backwater Resorts, you can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe. Take some time to relax at the on-site spa. Be sure to enjoy a meal at the on-site international cuisine restaurant. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Free newspapers, luggage storage and a front desk safe
Room features
All guest rooms at Paloma Backwater Resorts boast comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies or patios, separate sitting areas and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night.
Cots (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Hotel
Paloma Backwater Resorts Kuttanad Taluk
Paloma Backwater Resorts Hotel Kuttanad Taluk

Frequently asked questions

Does Paloma Backwater Resorts have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Paloma Backwater Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paloma Backwater Resorts?

Self-parking and valet parking are free at this property.

What time is check-in at Paloma Backwater Resorts?

Check-in begins at 2 PM.

What time is check-out at Paloma Backwater Resorts?

Checkout is at noon.

Does Paloma Backwater Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Paloma Backwater Resorts located?

Set in Alappuzha, this family-friendly hotel is within 9 mi (15 km) of Revi Karunakaran Museum, Vijay Beach Park and Alappuzha Beach. Ponnumthuruthu Island and Perunthenaruvi Waterfall are also within 9 miles (15 km).

Paloma Backwater Resorts Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

5.2/10

Staff & service

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SRINIVASAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good start post COVID
Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
Stayed 2 nights in Jun 2022

8/10 Good

Renata

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing place with fabulous views
Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Do NOT recommend
Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUYER BEWARE
We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
مايصلح للعائلات
المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018